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Patient Voice Agents

Voice agents that handle inbound and outbound patient calls: appointment scheduling, prescription refill requests, triage intake, insurance verification, and clinical outreach such as post discharge follow up. The central evaluation question is containment rate: what fraction of calls are resolved without human escalation, and what the escalation logic does when resolution fails. Compliance posture is critical, as these systems process PHI in conversation and must operate under a BAA with appropriate call recording and consent controls.

Vendors in this category

59 indexed

Vendor	Category	AI Centrality	Website
S Simbie AI Simbie AI sells voice agents to medical practices. They answer and place patient calls around the clock and carry the work into the chart. Each agent takes one job. One registers new patients.…	Patient Voice Agents	A	simbie.ai
C CureMD CureMD sells a specialty EHR, practice management and billing platform to physician practices and now presents it as an agentic intelligence platform, with AI across documentation, phones and coding.…	Ambient Scribes	C	curemd.com
E Emitrr Emitrr is a patient communication platform for independent practices that puts texting, phones, faxing, online forms, reviews and scheduling in one system, with AI agents that take calls and messages…	Healthcare Administrative Automation	B	emitrr.com
C CareCloud stratusAI CareCloud stratusAI is the AI phone product of CareCloud, a New Jersey healthcare IT company that sells EHR, practice management and revenue cycle software and services to medical practices and,…	Patient Voice Agents	A	carecloud.com
T Talkie.ai Talkie.ai sells AI front desk agents to independent medical practices and physician groups. The agents answer patient phone calls, web chat and text messages around the clock and finish the request…	Patient Voice Agents	A	talkie.ai
P Paratus Health Paratus Health builds generative voice agents for outpatient facilities, medical practices, and dental groups. The service handles inbound and outbound patient conversations, including appointment…	Patient Voice Agents	A	paratushealth.com
C Clarus Clarus provides patient communication software for medical practices, health systems, and home health organizations. It handles calls during office hours and overnight, routes urgent requests to…	Patient Voice Agents	B	claruscare.com
K Kouper Health Kouper Health coordinates patient communication across access, hospital care and follow-up. Its agents share patient context so that a request, referral or discharge can connect to the next task. The…	Hospital & Unit Operations	B	kouperhealth.com
O OhMD OhMD brings patient calls, text messages, web chat, and staff responses into a shared conversation history. Medical practices, health systems, federally qualified health centers, and payers use it to…	Clinical Inbox & Messaging AI	B	ohmd.com
H HealOS HealOS, the company formerly called ScribeHealth AI and operated by Better Financial Corporation, sells six AI agents for clinics. The ambient scribe, also sold as an iOS app with dictation, writes…	Ambient Scribes	A	healos.ai
T TalkToMedi TalkToMedi sells MEDI, an AI front desk for family and specialty clinics. MEDI answers patient calls in parallel around the clock, books, reschedules and cancels visits under each clinic's rules,…	Patient Voice Agents	A	talktomedi.com
I Intiveo Intiveo is a patient experience platform built for dental and oral surgery practices. It handles the communication layer of a practice: appointment reminders and confirmations, recalls, two way chat,…	Healthcare Administrative Automation	C	intiveo.com
K Kyruus Health Kyruus Health sells patient access software to both sides of the market: provider organizations and health plans buy from the same platform, which follows from an acquisition history rather than from…	Healthcare Administrative Automation	C	kyruushealth.com
R RadiantGraph RadiantGraph sells proactive member engagement to health plans and health systems: it decides which members to contact, about what and through which channel, and then places the call itself. The…	Patient Voice Agents	B	radiantgraph.com
L Loyal Health Patient engagement platform for health systems, sold as the Care Activation Platform and owned since 4 June 2026 by Clarify Health, which markets it under the Loyal name; loyalhealth.com remains the…	Patient Voice Agents	C	loyalhealth.com
K Keona Health Healthcare contact center platform (CareDesk) with a nurse triage module and newer AI voice agents. CareDesk unifies calls, secure messaging, text, fax and paging in one queue, with scheduling,…	Patient Voice Agents	C	keonahealth.com
C Clearstep Patient access platform for health systems built around symptom triage and care navigation. Its six modules cover chat triage (a patient describes symptoms in plain language, answers follow-up…	Patient Voice Agents	B	clearstep.health
E Electronic Caregiver Electronic Caregiver puts an animated character in an older adult's living room and asks it to do the work a care visit would. Addison Care is a three dimensional avatar running on a tablet,…	Home Care Operations	B	electroniccaregiver.com
A Aiberry Aiberry sells anonymous mental health screening to organizations, positioned as a digital front door to care rather than as care. Two products are named and a third tier is quoted. Digital MindCare…	Behavioral Health AI	B	aiberry.com
A Andor Health Andor Health, based in Orlando, Florida, sells ThinkAndor, a virtual care platform it now describes as agentic AI infrastructure, together with clinical services from its Psynergy Health affiliate.…	Health System AI Platforms	B	andorhealth.com
V Vite Clinic AI phone receptionist for Swiss medical practices and clinic groups. Clinics forward calls from their existing number; a realtime assistant answers routine questions around the clock, books and…	Patient Voice Agents	A	viteclinic.ch
S Syllable AI agent platform, sold across industries, with a long-standing healthcare line answering the main line and access center for health systems. Teams build agents with a conversational builder or…	Patient Voice Agents	B	syllable.ai
M mPulse mPulse reaches health plan members at very large scale and uses models to decide which members to reach. Based in Los Angeles, backed by PSG and previously trading as mPulse Mobile, it describes…	Value Based Care Intelligence	B	mpulse.com
R Relatient Patient scheduling and access platform for provider organizations. Dash combines online self-scheduling, centralized call-center scheduling, a voice AI agent, AI-enabled chat, personalized messaging,…	Patient Voice Agents	C	relatient.com
P Phreesia Phreesia is the incumbent of patient intake. Founded in 2005, led by chief executive Chaim Indig and listed on the New York Stock Exchange, it states that more than 4,700 healthcare organizations use…	Healthcare Administrative Automation	C	phreesia.com
F Fabric Fabric sells a care access platform to health systems, health plans, employers and brokers: a provider directory that guides patients to the right care and schedules them, a virtual care platform…	Health System AI Platforms	C	fabrichealth.com
M Medsender Medsender is a New York based company whose product reads the documents and phone calls arriving at a medical practice and files what it finds into the electronic health record. It began as a HIPAA…	Healthcare Administrative Automation	B	medsender.com
L Luma Health Luma Health, founded in 2015 in San Francisco by Adnan Iqbal, Aditya Bansod and Tashfeen Ekram, sells what it calls an operational AI platform for patient access. The company describes serving more…	Healthcare Administrative Automation	B	lumahealth.io
P Parlance Conversational voice AI for the health system telephone: the switchboard, the patient access contact center, clinic lines and, since September 2026, the IT help desk. Callers say what they need…	Patient Voice Agents	B	parlancecorp.com
W Weave Weave, based in Lehi, Utah and listed on the New York Stock Exchange as WEAV, sells a patient communications, engagement and payments platform to small and medium healthcare practices, reporting…	Healthcare Administrative Automation	B	getweave.com
T TeleVox TeleVox is a long established patient engagement and communications business, built on automated appointment reminders and now selling an omnichannel platform across voice, SMS, RCS, email, chat and…	Healthcare Administrative Automation	B	televox.com
S Switchboard, MD Physician-built AI that classifies, prioritizes and routes everything a practice receives from patients and referrers, and now leads with turning referrals into scheduled care. Inbound faxes,…	Healthcare Administrative Automation	B	switchboardmd.com
A ActiumHealth ActiumHealth is the healthcare patient communication product of Syllable, which acquired it in March 2024 and runs it as a division. It began in 2017 as SymphonyRM, a predictive outreach company, and…	Patient Voice Agents	A	actiumhealth.com
F Flexbone Flexbone, based in Atlanta, builds AI agents for administrative operations, primarily in healthcare; its privacy policy describes it as a healthcare automation company working with providers and…	Healthcare Administrative Automation	B	flexbone.ai
A Attuned Intelligence Attuned Intelligence, based in Orlando, sells a voice AI agent that answers the main phone lines of community health centers, federally qualified health centers and hospitals around the clock, in the…	Patient Voice Agents	A	attuned-intelligence.com
A Attune Attune, based in Chicago, launched publicly in January 2026 under chief executive Matt Coughlin and sells an agentic engagement platform for healthcare: Agentic Voice, a conversational voice agent…	Patient Voice Agents	B	attune.ai
I Infermedica Infermedica, based in Wrocław, Poland, builds clinical triage that takes a patient from an undifferentiated symptom to a recommended level of care. Its inference engine, which the company describes…	Clinical Decision Support	B	infermedica.com
S Steer Health Steer Health sells a workforce of AI agents across the patient journey, positioned as an AI patient capture engine for health systems: inbound call answering and scheduling, referrals, eligibility…	Patient Voice Agents	A	steerhealth.io
S Sully.ai Sully.ai sells what it calls AI Medical Employees, a set of role based agents covering reception, scribing, coding, nursing intake and triage, interpretation and clinical consultation, integrated…	Ambient Scribes	A	sully.ai
I Infinitus Systems Voice AI agent platform for the calls that stand between a patient and a prescribed treatment. Its agents call payers and pharmacy benefit managers to verify benefits and eligibility and follow up on…	RCM & Prior Auth AI	A	infinitus.ai
S SpinSci Technologies SpinSci sells AI agents for health system patient access. Voice agents handle scheduling, pharmacy and refills, billing and payments, benefits verification, prior authorization and referrals end to…	Healthcare Administrative Automation	B	spinsci.ai
H Hello Patient Hello Patient (Patient Engagement Technologies, Inc.) sells AI agents, led by an assistant called Mia, that handle patient conversations by voice, text and web chat, inbound and outbound, around the…	Patient Voice Agents	A	hellopatient.com
C Counsel Health Physician supervised virtual care company delivering asynchronous care through chat and voice messaging. Medical AI gathers context and provides initial evidence based guidance, and a board certified…	Patient Voice Agents	B	counselhealth.com
U Ubie Japanese health technology company with two AI products. The free consumer symptom checker generates a report on possible causes and when to seek care from a roughly three-minute adaptive…	Clinical Decision Support	A	ubiehealth.com
E Ellipsis Health Voice AI care management for health plans and at risk providers. The company originated in vocal biomarker research for detecting depression and anxiety from acoustic features, backed by more than…	Patient Voice Agents	A	ellipsishealth.com
Collectly Collectly sells AI revenue cycle automation for patient financial work across the visit. Before the visit, pre-visit intake automation handles digital check-in, insurance card capture, coverage…	RCM & Prior Auth AI	B	collectly.co
Transcarent Health benefits navigation and care platform for self insured employers, health plans and labor unions, indexed for its AI navigation layer with the surrounding care services as context. WayFinding…	Healthcare Administrative Automation	C	transcarent.com
Doctolib Doctolib is the dominant digital health infrastructure provider across France, Germany, and Italy, spanning appointment booking, practice management, and clinical records; it is indexed here for the…	Ambient Scribes	C	doctolib.fr
Cedar Patient financial experience platform for hospitals, health systems and clinician services providers: patient payments (Cedar Pay), coverage and financial assistance (Cedar Cover), billing support…	RCM & Prior Auth AI	B	cedar.com
Innovaccer Innovaccer, founded in 2014 and headquartered in San Francisco, sells what it calls an agentic cloud for healthcare: the Gravity platform, which unifies record system, claims, pharmacy, laboratory,…	Health System AI Platforms	B	innovaccer.com
Hyro Conversational AI agent platform for health systems and payers, covering the call center, website, text messaging and mobile apps. Agents handle appointment scheduling and management, provider and…	Patient Voice Agents	A	hyro.ai
Notable AI agent platform for health system and health plan operations. Agents work patient access (intake and registration, scheduling, referrals, order transcription, pre-procedure instructions by voice),…	Health System AI Platforms	B	notablehealth.com
Marisa.Care Marisa.Care, based in Belo Horizonte, Brazil, sells AI agents to hospitals, clinics, health plans and laboratories in Latin America. A call center agent answers patients 24/7 by voice and WhatsApp in…	Patient Voice Agents	A	marisa.care
mdhub AI native operating system for behavioral health clinics, combining named AI workers with an integrated EHR, CRM and revenue cycle management in one platform, with e-prescribing and telehealth inside…	Behavioral Health AI	B	mdhub.ai
Artera Artera, formerly WELL Health (a US company unrelated to Canada's WELL Health Technologies), sells a patient communication platform, Artera Harmony, with AI agents across voice, text, email and web.…	Patient Voice Agents	B	artera.io
Prosper AI AI voice agents for patient access and revenue cycle calls. Alongside patient calls for scheduling, intake, refills and billing questions in up to 45 languages, the agents call payers directly,…	Patient Voice Agents	A	getprosper.ai
EliseAI Conversational AI for healthcare practice operations, indexed here for the EliseAI for Healthcare line: agents across voice, text, email and web chat that answer patients around the clock, schedule,…	Patient Voice Agents	A	eliseai.com
Hippocratic AI Patient-facing generative AI agents for non-diagnostic clinical and administrative calls, sold to health systems, payers and life sciences companies: post-discharge follow up, chronic care check ins,…	Patient Voice Agents	A	hippocraticai.com
Assort Health AI agents for specialty practice and health system patient access, by voice, text, email and chat: inbound scheduling, triage and routing, after-hours coverage, medication refills, intake, referral…	Patient Voice Agents	A	assorthealth.com

Head to Head

Patient Voice Agents comparisons

29 published

Comparisons are published only where the index assesses two vendors as direct competitors for the same buyer. Each carries a verdict, the buyer conditions that favor each side, and a graded side by side across all fifteen capability axes.