Assort Health vs Attuned Intelligence (2026)
Both put AI voice agents on a provider's phone lines, for different organizations. Assort Health serves specialty practices and health systems, with agents for scheduling, triage and routing, refills, intake, referrals, outreach and payments on its own model, deep EHR integration and a published business associate agreement. Attuned Intelligence, based in Orlando, answers the main phone lines of community health centers, federally qualified health centers and hospitals around the clock in the caller's language, including Spanish and Portuguese. Customers start by forwarding a phone line, and the agent routes calls, confirms and cancels appointments and escalates what falls outside defined workflows. Choose Assort for specialty access with contract terms in the open; choose Attuned for multilingual coverage of a community health center's main line.
- Your practices are specialty groups or part of a health system.
- You want to read the business associate agreement before you sign.
- Outreach, referrals and payments belong with inbound calls.
- You run a community or federally qualified health center.
- Callers need to be answered in Spanish, Portuguese and other languages.
- You want to start by forwarding one phone line.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Assort Health and Attuned Intelligence are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Assort Health | Attuned Intelligence |
|---|---|---|
| Primary category | Patient Voice Agents | Patient Voice Agents |
| Founded | 2023 | Not recorded |
| Headquarters | San Francisco, California | Orlando, Florida, United States |
| Website | assorthealth.com | attuned-intelligence.com |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Assort Health
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EHR / interoperability
Assort Health expanded its direct workflow automation for practices on NextGen Enterprise.
Source -
Product / capability
Assort Health announced the general availability of Referrals, a new AI agent designed to automate the inbound referral process end-to-end.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
AI agents for specialty practice and health system patient access, by voice, text, email and chat: inbound scheduling, triage and routing, after-hours coverage, medication refills, intake, referral processing, outbound outreach and care gap campaigns, and payment resolution, sold as four connected products (Concierge, Activate, Orchestrate and Empower).
Source: AI Health Index, September 2026
Attuned Intelligence, based in Orlando, sells a voice AI agent that answers the main phone lines of community health centers, federally qualified health centers and hospitals around the clock, in the caller's language (Spanish, Portuguese and others). Customers start by forwarding a phone line.
Source: AI Health Index, September 2026
Questions buyers ask
How do Assort Health and Attuned Intelligence work with the EHR?
For Assort Health, a September 2026 release describes read and write on NextGen Enterprise through NextGen's Platinum API tier, covering appointments, referrals, patient cases, notes, chart alerts, diagnoses and procedures, live at First State Orthopaedics. Epic, Oracle Health, Allscripts, ModMed, Veradigm, eClinicalWorks and MEDENT are listed as supported.
Attuned says it integrates with Epic and other systems for scheduling, refills and call notes. The March 2026 announcement of its partnership with CommonWealth Purchasing Group lists verifying identity, canceling and rescheduling appointments, scheduling visits, creating telephone encounters and supporting prescription refill workflows in Epic, and Lowell Community Health Center runs the integration against its own Epic instance. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 29, 2026. No vendor pays for placement.
How are Assort Health and Attuned Intelligence priced and sold?
In Assort Health's case, the company publishes outcome economics (revenue captured per practice, labor capacity) without the cost side.
Attuned sells through demo bookings and, since March 2026, to community health centers through CommonWealth Purchasing Group, a group purchasing organization. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 29, 2026. No vendor pays for placement.
How do Assort Health and Attuned Intelligence handle patient data?
With Assort Health, the terms warrant that only de-identified data will be used to train the platform and that de-identified data will not be sold, and they say the platform's machine learning may be improved by processing customer data. The published business associate agreement lets the company deidentify protected health information and use it at its discretion, including for commercial purposes, after the contract ends.
Attuned's privacy policy (April 2026) says data it processes for customers is handled as their service provider or business associate under the customer agreement, and is shared only with Attuned's own service providers as needed to deliver the service. The FAQ says every call is recorded and transcribed, with recordings, transcripts and QA notes available to the customer. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 29, 2026. No vendor pays for placement.
Which settings and specialties do Assort Health and Attuned Intelligence cover?
For Assort Health, the company publishes pages for 17 specialties from orthopedics, dermatology and ophthalmology to behavioral health, oncology and emergency medicine, plus federally qualified health centers, multi-specialty groups and health systems, and says it serves thousands of providers across 23 or more specialties.
Attuned sells to community health centers and federally qualified health centers, which its chief executive says are nearly all of its focus, and to hospital and health system main lines, answering daytime and after-hours calls in multiple languages. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 29, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Both records were reviewed on this site in September 2026. Neither publishes a price. Attuned publishes little about its security, hosting or governance, and Assort sorts callers by urgency without stating a regulatory position.
Ask Attuned for its security documentation and business associate terms, and ask Assort for its escalation rules in writing.