Assort Health announced the general availability of Referrals, a new AI agent designed to automate the inbound referral process end-to-end. The agent extracts data from EHR feeds and faxes, verifies patient eligibility, applies specialty-specific matching criteria to select the appropriate provider, and proactively contacts the patient to schedule the appointment directly in systems like Epic and athenahealth.
Our readSpecialty practices and health systems can deploy this agent to minimize referral leakage and drastically reduce the administrative burden of manual document reviews and outreach. By processing referrals within hours and intelligently identifying the best-fit provider, organizations can accelerate patient access, increase referral-to-appointment conversion rates, and capture previously lost revenue.