What Changed at Assort Health

Assort Health expanded its direct workflow automation for practices on NextGen Enterprise. Using NextGen's Platinum API tier, Assort's AI agents can read and write appointment slots, referrals, clinical notes, chart alerts, diagnoses, procedures and payment workflows directly in the EHR.

Our read

Write access is the line between an agent that answers the phone and one that finishes the job. Practices should confirm which of those write actions are switched on by default, and how each one appears in the NextGen audit trail.

Assort Health announced the general availability of Referrals, a new AI agent designed to automate the inbound referral process end-to-end. The agent extracts data from EHR feeds and faxes, verifies patient eligibility, applies specialty-specific matching criteria to select the appropriate provider, and proactively contacts the patient to schedule the appointment directly in systems like Epic and athenahealth.

Our read

Specialty practices and health systems can deploy this agent to minimize referral leakage and drastically reduce the administrative burden of manual document reviews and outreach. By processing referrals within hours and intelligently identifying the best-fit provider, organizations can accelerate patient access, increase referral-to-appointment conversion rates, and capture previously lost revenue.