mdhub
AI native operating system for behavioral health clinics, combining a set of named AI workers with an integrated EHR, CRM, and revenue cycle management in one platform. Sarah, the admissions coordinator, answers inbound calls, texts, and faxes around the clock and verifies insurance in real time, with more than 100,000 patients booked reported. Emma, the clinical assistant, generates ICD-10 and CPT coded session notes within about 30 seconds and is reported to have supported more than 3 million patient sessions. Eric handles coding, claim scrubbing, submission, and denial management. Laura manages between visit engagement. The fully integrated platform launched April 2026, partners with athenahealth through the athenaOne Marketplace, and reports clinics booking 30 percent more patients with clinicians saving more than two hours daily, across hundreds of mid to large behavioral health clinics. Behavioral health operations are a distinct problem from general practice, and the specialization is the point. Backed by Y Combinator, Precursor Ventures, Pioneer Fund, Rebel Fund, and Expansion Venture Capital.
Capability Axes
The AI workers are the product. Admissions calls, session note generation, claim scrubbing and denial management, and between visit engagement are each performed by a named agent, and the surrounding EHR, CRM, and RCM exist to give those agents a system to act in.
The autonomy claim is the strongest in this tranche and the oversight disclosure the thinnest, which is the combination this axis penalizes. The admissions agent is stated to answer 100 percent of inbound calls, texts, and faxes and to verify insurance in real time, and the billing agent handles submission and denial management. No escalation criteria, human review step, or handoff logic was retrieved for any of the four agents. In behavioral health, where an inbound call may involve a person in crisis, escalation behavior is not a detail and should be established explicitly in evaluation.
Operational scale is substantial and specific for a company at this stage: more than 100,000 patients booked by the admissions agent, over 3 million patient sessions supported by the clinical assistant, hundreds of mid to large clinics on the platform, and reported outcomes of 30 percent more patients booked with clinicians saving over two hours daily. Partnership through the athenaOne Marketplace is modest independent validation of integration quality. Held back from A because the outcome figures are vendor reported without methodology or named references.
No public pricing. Contact the vendor. Demo led sales with implementation managed by the vendor, typically live within about four weeks. Buyers replacing an existing EHR should note the platform is offered as a full stack, so the comparison is a system replacement rather than a point addition.
Tightly and deliberately bounded to behavioral health clinics, community mental health organizations, and psychiatry and therapy practices. Behavioral health operations differ materially from general practice in intake, documentation, and payer rules, and building only for that segment is the differentiator rather than a limitation.
Pricing
Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.
| Entry Price | Pricing Basis | BAA Tier | Implementation | Source |
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Contact the vendor
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Enterprise platform agreements with behavioral health clinics | — | — | Vendor Published |
No public pricing. Demo led with implementation and onboarding managed by the vendor, typically live within about four weeks. Note the scope of the buy: this is offered as a full AI native stack including EHR, CRM, and revenue cycle, so for a clinic running an existing EHR the comparison is a system replacement rather than adding a point solution, and switching cost should be modeled accordingly.