Eleos Health vs mdhub (2026)
If your failure mode is choosing an AI platform for a behavioral health clinic without deciding whether you are replacing your EHR, or asking how an autonomous intake agent behaves when the caller is in crisis, weigh these two. Eleos rides on top of your existing stack: a browser extension that stays EHR agnostic across the behavioral long tail, augmented intelligence that publishes its roughly 80 percent suggestion acceptance rate, and the deepest evidence base in this category including a rare randomized trial. mdhub replaces the stack: an all in one operating system where named AI workers run admissions, notes, billing, and engagement inside its own EHR, CRM, and RCM. The reach is broader and the oversight thinner. mdhub's intake agent is stated to answer 100 percent of inbound calls with no escalation logic disclosed, which in behavioral health is not a detail.
- The deepest published evidence in this category and one of the few anywhere in the index with a randomized trial: a JMIR study of outpatient CBT reported roughly double attendance and three to four times greater symptom improvement, though it is a small single site feasibility study at n=47.
- Augment rather than replace: a browser extension that stays EHR agnostic across the behavioral health long tail of specialty systems, so you add it without ripping out the EHR your clinic already runs.
- Checkable oversight: it publishes a roughly 80 percent suggestion acceptance rate, quantifying how much human correction the workflow requires rather than asserting a human is in the loop, and spans supervisors and compliance teams plus CCBHC and SAMHSA reporting.
- One system instead of a stack: named AI workers run admissions, coded session notes, claim scrubbing and denials, and between visit engagement inside mdhub's own EHR, CRM, and RCM, the right fit only if you intend to replace what you run today.
- Operational reach beyond documentation: more than 100,000 patients booked by the intake agent and coded notes generated in about 30 seconds, with reported outcomes of 30 percent more patients booked and over two hours saved daily.
- Purpose built for behavioral health operations end to end, from intake through billing, where Eleos concentrates on documentation and insight rather than running the front office and revenue cycle.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Eleos Health and mdhub are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Eleos Health | mdhub |
|---|---|---|
| Primary category | Behavioral Health AI | Behavioral Health AI |
| Founded | 2019 | Not recorded |
| Headquarters | Boston, Massachusetts, United States | San Francisco, California |
| Website | eleos.health | mdhub.ai |
Side by Side
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached. Generated from this pair’s live capability grades, so it moves when a grade moves.
The AI Health Index awards Eleos Health its top capability grade on several axes, including AI Centrality, Autonomy and Oversight Model and Clinical and Operational Evidence. Set against mdhub, Eleos Health grades higher on several axes, including Autonomy and Oversight Model, Model and Technology Transparency and Model Supply Chain Disclosure. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, July 2026
The AI Health Index awards mdhub its top capability grade on AI Centrality and Setting and Specialty Coverage. Set against Eleos Health, mdhub does not grade higher on any scored axis, though the two are level on several axes, including AI Centrality, AI Governance and Bias Disclosure and Commercial Transparency. Its thinnest published disclosure sits on Model Supply Chain Disclosure and AI Liability and Recourse. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, July 2026
Questions buyers ask
Should we choose Eleos Health or mdhub?
The AI Health Index grades Eleos Health higher than mdhub on every axis that separates them, several axes, including Autonomy and Oversight Model, Model and Technology Transparency and Model Supply Chain Disclosure. mdhub does not grade higher on any scored axis.
Where do Eleos Health and mdhub differ most?
The widest separation the AI Health Index records between Eleos Health and mdhub is on Model Supply Chain Disclosure, where Eleos Health grades B and mdhub grades D. That axis sits in the AI Capability group, so it should carry the most weight for a buyer whose binding constraint is how much of the work the model itself is trusted to do.
Where do Eleos Health and mdhub grade the same?
The AI Health Index grades Eleos Health and mdhub the same on several axes, including AI Centrality, AI Governance and Bias Disclosure and Commercial Transparency. Neither holds an advantage the index can evidence on those axes, so they should not carry weight in a selection between these two.
What have Eleos Health and mdhub not disclosed?
At the last review, at least one of Eleos Health and mdhub published thin or absent detail on Model Supply Chain Disclosure and AI Liability and Recourse. The AI Health Index treats an absent disclosure as a gap in the public record rather than a failure of the product, so these are the axes to get in writing during diligence instead of inferring from the grade.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Behavioral Health AI page.
The two solve different scopes, so the real question is replacement versus layer. mdhub's autonomy is graded C for the combination this index penalizes: the strongest automation claim, an intake agent answering 100 percent of inbound calls, with no escalation or human review step disclosed for any of its four agents, which matters acutely in behavioral health where a caller may be in crisis.
Eleos is better evidenced and more transparent on oversight, but its RCT is small and single site and the headline multiples are quoted without that caveat. Neither publishes pricing, a SOC 2 Type II attestation, or a clear position on whether recorded session audio trains models, which weighs more here than anywhere in the index because the input is psychotherapy audio.