CarePilot vs Freed (2026)

AI Health Index verifiedOctober 9, 2026
Verdict

Freed is the self serve option. A clinician signs up, pays $39 to $119 a month, and generates notes the same day with no sales call or contract. It suggests ICD-10 and CPT codes, drafts patient instructions, and reaches browser based EHRs, athenaOne included, through a Chrome extension that pastes the note in. More than 25,000 clinicians use it by its own count. CarePilot is built into athenaOne at field level. It writes discrete SOAP fields, codes and problem list changes and pends orders in the queue, which a pasted note cannot do, and it prices per provider by quote after a free trial. A solo clinician, or a practice on any browser based EHR that wants a good note quickly and cheaply, has Freed. An athenaOne practice that wants coded data and orders landing in the chart's own fields is paying CarePilot for that integration.

The case for CarePilot
  • Writes into athenaOne's own fields, codes and problem list included, rather than pasting a block of text.
  • Pends labs, imaging, referrals and prescriptions in the athenaOne order queue for signature.
  • Adds a chart assistant and an inbox product to the documentation.
The case for Freed
  • Prices from $39 to $119 a month on its pricing page, with a seven day trial and no card required.
  • Works in any browser based EHR, not only athenaOne.
  • Its full business associate agreement attaches on use, from the entry plan.
  • Customer controlled retention, including immediate deletion of recordings, and an opt out from model training.

This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. CarePilot and Freed are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded

At a Glance

Plain facts

Fact CarePilot Freed
Primary category Ambient Scribes Ambient Scribes
Founded 2023 2022
Headquarters Kansas City, Missouri, United States San Francisco, California
Website carepilot.com getfreed.ai
Attribute Matrix

Side by Side

Select any grade to read the note behind it.

Axis
C
CarePilot
F
Freed
AI Centrality
Autonomy and Oversight Model
Model and Technology Transparency
Model Supply Chain Disclosure
Clinical and Operational Evidence
AI Safety and PHI Stewardship
HIPAA and BAA Posture
Security Certifications and Trust Center
FDA and Regulatory Status
AI Governance and Bias Disclosure
AI Liability and Recourse
EHR and Interoperability Depth
Deployment Model and Data Residency
Commercial Transparency
Setting and Specialty Coverage
Citable Summaries

Each record in one paragraph

Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached.

CarePilot

CarePilot sells AI documentation, coding and order drafting to independent and community practices on athenaOne, with DrChrono as a second EHR. During the visit it writes the note into athenaOne's SOAP fields, suggests ICD-10 and CPT codes, and pends labs, imaging, referrals and prescriptions in the order queue for the clinician to sign; Amelia answers questions against the loaded chart, and a separate inbox product triages results, refills and messages. CarePilot names OpenAI, used through Azure, and Anthropic as model providers, deletes visit audio within 24 hours, and holds a SOC 2 Type II report from Prescient Assurance. Pricing is quoted per provider per month after a two week free trial, with no implementation fees. Its outcome figures, including 78 minutes a day and 98 percent ICD-10 accuracy, are its own and carry no method.

Source: AI Health Index, October 2026

Freed

Freed is a self serve ambient scribe for independent clinicians and small groups, with published pricing from $39 to $119 a month and a seven day trial without a card. It reports more than 25,000 clinicians and adds coding suggestions, patient instructions, a Clinical Evidence feature and an AI receptionist to the note. EHR Push transfers the finished note into browser based EHRs through a Chrome extension, without structured field write back. Its business associate agreement is published in full and attaches on every plan, and clinicians can delete recordings immediately and opt out of model training. Freed states that it is not built for large health systems.

Source: AI Health Index, October 2026

FAQ

Questions buyers ask

How do CarePilot and Freed get notes into the EHR?

Freed's EHR Push is a Chrome extension that transfers the finished note as text into browser based EHRs, including athenaOne, with no structured field write back. CarePilot writes into athenaOne's own SOAP fields, adds ICD-10 and CPT codes and problem list changes, and pends orders in the queue for signature. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.

How much do CarePilot and Freed cost?

Freed publishes its prices: Starter at $39 a month, Core at $79 and Premier at $119, or $1,248 a year, with a seven day trial and no card required. CarePilot quotes one price per provider per month after a two week free trial, with no implementation fees. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.

Who are CarePilot and Freed built for?

Freed is built for individual clinicians and small groups on any browser based EHR, and states that it is not made for large health systems. CarePilot is built for independent and community practices on athenaOne, with DrChrono as a second EHR. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.

Keep Comparing

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Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.

Disclosure

Freed lists its tiers; CarePilot quotes per provider after a free trial. Freed states that it is not built for large health systems, and its EHR connection pastes notes rather than writing structured fields.

Both companies' time savings figures are their own.