Attend Health vs CarePilot (2026)
CarePilot and Attend both sell independent practices more than a note, and both run on athenaOne, but they extend the note in different directions. CarePilot works inside the athenaOne encounter during the visit: it writes discrete SOAP fields, suggests ICD-10 and CPT codes, pends labs, imaging, referrals and prescriptions for signature, answers chart questions through its Amelia assistant, and triages the inbox. Attend extends into review: templates fitted to each clinician, coding suggestions with explanations, and an audit of every encounter before billing that retunes the scribe. For an athenaOne practice the question is whether orders or audit matter more. CarePilot stages the visit's follow up work in the chart before the clinician leaves the room, and it is listed on the athenahealth Marketplace with more than 400 practices by its own count. Attend catches coding and documentation problems before claims go out, and it covers Elation and Cerbo as well. On disclosure, CarePilot names OpenAI, Anthropic and Deepgram, deletes audio within 24 hours and holds a SOC 2 Type II report from Prescient Assurance; Attend prints its business associate agreement, which CarePilot does not.
- Audits every encounter before billing and changes the scribe's configuration when it finds a pattern.
- Templates built with each practice and extendable by clinicians from an example note.
- Works with Elation and Cerbo as well as athenaOne.
- Business associate agreement readable before contracting, in the platform terms.
- Writes discrete SOAP fields, problem list changes and codes into athenaOne and pends orders for signature.
- Amelia answers questions with the patient's chart loaded, and a separate inbox product triages results and refills.
- Names OpenAI through Azure, Anthropic and Deepgram, and deletes visit audio within 24 hours.
- Two week free trial of the full platform, with no implementation fees.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Attend Health and CarePilot are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Attend Health | CarePilot |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | Not recorded | 2023 |
| Headquarters | San Francisco, California | Kansas City, Missouri, United States |
| Website | attend.health | carepilot.com |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached.
Attend sells an AI scribe and a coding audit to outpatient practices on athenaOne, Elation and Cerbo. In athenaOne it appends note sections to the existing encounter for the clinician to sign. The scribe drafts notes and patient instructions in templates fitted to each clinician, and the audit reviews every encounter before billing, feeding findings back into the scribe. Pricing is quoted per practice.
Source: AI Health Index, October 2026
CarePilot sells AI documentation, coding and order drafting to independent and community practices on athenaOne, with DrChrono as a second EHR. During the visit it writes the note into athenaOne's SOAP fields, suggests ICD-10 and CPT codes, and pends labs, imaging, referrals and prescriptions for the clinician to sign. It names OpenAI, Anthropic and Deepgram, deletes audio within 24 hours, holds a SOC 2 Type II report, and says more than 400 practices use it.
Source: AI Health Index, October 2026
Questions buyers ask
How do CarePilot and Attend differ on athenaOne?
CarePilot writes the note into athenaOne's discrete SOAP fields, suggests ICD-10 and CPT codes and pends orders for signature during the visit. Attend appends its note sections to the athenaOne encounter and adds an audit of every encounter before billing. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
How do CarePilot and Attend handle coding?
CarePilot suggests ICD-10 and CPT codes and writes them into athenaOne with the note. Attend shows coding suggestions with explanations at the point of care, and Attend Audit reviews every encounter for incorrectly coded visits before billing. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
What do CarePilot and Attend disclose about security and data?
CarePilot holds a SOC 2 Type II report from Prescient Assurance, names OpenAI, Anthropic and Deepgram, and deletes visit audio within 24 hours. Attend states SOC 2 certification without a report type, deletes audio once transcribed, prints its business associate agreement and names no model provider. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Both quote prices, CarePilot per provider and Attend per practice. CarePilot's 98 percent ICD-10 accuracy and Attend's time savings figures are the vendors' own, with no method attached.