CarePilot vs Suki (2026)
Both run inside athenaOne and both go past the note. Suki is a voice first assistant: clinicians dictate, capture visits ambiently, or speak commands to stage orders, query the chart and pull schedules, and it assists with ICD-10, E/M and HCC coding. It has been one of the engines inside athenahealth's Ambient Notes since the feature launched, athenahealth named it a preferred partner in January 2026, and it also integrates with Epic, Oracle Health, MEDITECH and Elation. CarePilot works from the conversation rather than from commands. It drafts the note, codes and orders on its own and stages them for signature, and it adds a chart assistant and an inbox product. It is athenahealth first, with DrChrono second. A group spanning several EHRs, or one whose clinicians like driving the chart by voice, fits Suki. An athenaOne practice that wants the visit work done without issuing commands, and wants to start on a trial rather than an enterprise sale, fits CarePilot.
- Starts with a free trial and per provider pricing, with no implementation fees, where Suki sells through an enterprise contract.
- Drafts codes and orders from the conversation itself, without voice commands.
- Deletes visit audio within 24 hours, where Suki keeps audio and transcripts for 30 days by default.
- Includes an inbox product alongside documentation.
- Voice commands stage orders, navigate the chart, query the record and pull schedules.
- Integrated with Epic, Oracle Health, athenahealth, MEDITECH and Elation, plus partner EHRs.
- Available inside athenahealth's Ambient Notes and named an athenahealth preferred partner in January 2026.
- HCC coding assistance alongside ICD-10 and E/M.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. CarePilot and Suki are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | CarePilot | Suki |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2023 | 2017 |
| Headquarters | Kansas City, Missouri, United States | Redwood City, California |
| Website | carepilot.com | suki.ai |
Side by Side
Select any grade to read the note behind it.
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached.
CarePilot sells AI documentation, coding and order drafting to independent and community practices on athenaOne, with DrChrono as a second EHR. During the visit it writes the note into athenaOne's SOAP fields, suggests ICD-10 and CPT codes, and pends labs, imaging, referrals and prescriptions in the order queue for the clinician to sign; Amelia answers questions against the loaded chart, and a separate inbox product triages results, refills and messages. CarePilot names OpenAI, used through Azure, and Anthropic as model providers, deletes visit audio within 24 hours, and holds a SOC 2 Type II report from Prescient Assurance. Pricing is quoted per provider per month after a two week free trial, with no implementation fees. Its outcome figures, including 78 minutes a day and 98 percent ICD-10 accuracy, are its own and carry no method.
Source: AI Health Index, October 2026
Suki pairs ambient documentation with a voice command layer: clinicians can dictate, capture visits ambiently, or speak commands to stage orders, query the record and pull schedules, with ICD-10, E/M and HCC coding assistance. It lists bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH and Elation and is one of the engines inside athenahealth's Ambient Notes, where it reported more than 450 practices and about 500,000 notes a month in January 2026. Audio and transcripts are deleted after 30 days by default, and the homepage states SOC 2 Type 2 certification. Suki publishes no price and offers no free trial.
Source: AI Health Index, October 2026
Questions buyers ask
How do CarePilot and Suki differ inside athenaOne?
Suki is voice first: clinicians dictate, capture visits ambiently or speak commands to stage orders, query the chart and pull schedules, and it assists with ICD-10, E/M and HCC coding. CarePilot works from the conversation without commands, drafting the note, codes and orders on its own and staging them for signature, and it adds a chart assistant and an inbox product. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
How are CarePilot and Suki sold?
Suki publishes no price, offers no free tier or trial, and sells through an enterprise contract after a demo. CarePilot quotes one price per provider per month after a two week free trial, with no implementation fees. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
How long do CarePilot and Suki keep visit audio?
CarePilot deletes visit audio within 24 hours. Suki deletes audio and transcripts after 30 days by default. Both state SOC 2 Type 2 or Type II reports. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Neither publishes a price. Suki offers no free tier or trial and sells through enterprise contracts; CarePilot quotes per provider after a free trial.
Both state SOC 2 Type 2 or Type II reports. Neither publishes evidence beyond its own figures.