CarePilot vs iScribeHealth (2026)
Both serve athenahealth practices, and both write documentation into the chart rather than handing over a note to copy. iScribeHealth is the longer standing athenahealth partner. Founded in 2015 as a dictation and human scribe company, it moved to AI in 2023, athenahealth named it a Preferred Partner in July 2026, and it supports more than 230 athenahealth practices, with its deepest work in orthopedics and urology. Its app runs on iPhone and iPad, Flex covers other systems from a browser, and it places dictation into specific note sections. CarePilot is newer and reaches further into the visit, with codes, problem list changes and pended orders in athenaOne, plus a chart assistant and an inbox product. A practice that wants section level dictation and a long running athenahealth partner fits iScribeHealth, particularly in orthopedics or urology. A practice that wants coding and orders handled in the same pass as the note fits CarePilot.
- Drafts ICD-10 and CPT codes and pends orders in the athenaOne queue during the visit.
- Holds a SOC 2 Type II report, names its model providers and deletes visit audio within 24 hours.
- A chart assistant and an inbox product beside the scribe.
- Also supports DrChrono.
- An athenahealth Preferred Partner since July 2026, supporting more than 230 athenahealth practices.
- Section level dictation into chief complaint, history, review of systems, exam and plan.
- E&M Assist coding on athenahealth and NextGen, deepest in orthopedics and urology.
- A 14 day free trial with onboarding support.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. CarePilot and iScribeHealth are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | CarePilot | iScribeHealth |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2023 | 2015 |
| Headquarters | Kansas City, Missouri, United States | Nashville, Tennessee, United States |
| Website | carepilot.com | iscribehealth.com |
Side by Side
Select any grade to read the note behind it.
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached.
CarePilot sells AI documentation, coding and order drafting to independent and community practices on athenaOne, with DrChrono as a second EHR. During the visit it writes the note into athenaOne's SOAP fields, suggests ICD-10 and CPT codes, and pends labs, imaging, referrals and prescriptions in the order queue for the clinician to sign; Amelia answers questions against the loaded chart, and a separate inbox product triages results, refills and messages. CarePilot names OpenAI, used through Azure, and Anthropic as model providers, deletes visit audio within 24 hours, and holds a SOC 2 Type II report from Prescient Assurance. Pricing is quoted per provider per month after a two week free trial, with no implementation fees. Its outcome figures, including 78 minutes a day and 98 percent ICD-10 accuracy, are its own and carry no method.
Source: AI Health Index, October 2026
iScribeHealth is a Nashville company that moved from human scribe services to its iScribe AI product in 2023 and now pushes signature ready notes with discrete data into the EHR, with dictation placed into specific note sections. athenahealth named it a Preferred Partner in July 2026, and it supports more than 230 athenahealth practices, with NextGen, Veradigm, TouchWorks, Greenway and Epic also supported and Flex covering other systems from a browser. Orthopedics and urology are its deepest specialties. It offers a 14 day free trial, publishes no price, and says it maintains a SOC 2 certification without naming the report type.
Source: AI Health Index, October 2026
Questions buyers ask
How do CarePilot and iScribeHealth differ on athenaOne?
iScribeHealth pushes a signature ready note with discrete data into the chart and places dictation into specific note sections, and athenahealth named it a Preferred Partner in July 2026, with more than 230 athenahealth practices on it. CarePilot also writes ICD-10 and CPT codes and problem list changes into athenaOne and pends orders for signature, and it adds a chart assistant and an inbox product. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
How are CarePilot and iScribeHealth priced?
Neither publishes a price. iScribeHealth sets pricing per provider and practice in a master service agreement, usually during a 14 day free trial. CarePilot quotes one price per provider per month after a two week free trial, with no implementation fees. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
Who can access recordings at CarePilot and iScribeHealth?
iScribeHealth says employees may listen to recordings for customization, troubleshooting and service improvement, and it claims SOC 2 certification without naming the report type. CarePilot deletes visit audio within 24 hours, holds a SOC 2 Type II report and removes access for departing staff within 24 hours. Graded by AI Health Index against the same capability axes from each vendor's own published materials and the regulatory record, verified October 9, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Neither publishes a price, and both offer a free trial. iScribeHealth employees may listen to recordings for customization, troubleshooting and service improvement, its SOC 2 claim names no report type, and it names no model provider.
iScribeHealth's figure of $15,000 to $25,000 per provider a year in reduced transcription spend, and CarePilot's time figures, are both the vendors' own.