What Changed at Freed

Every material change AI Health Index has tracked at Freed: new modules, model and architecture updates, clinical evidence, regulatory status, security certifications, and integration depth. Each entry states what changed, cites its source, and carries our read on what it means for a buyer. The graded assessment of this vendor across all fifteen capability axes sits on its index profile.

Funding rounds, valuations, and awards are not product changes and are not logged here. Acquisitions appear only where there is direct product impact.

Impact

Type

2 entries

Showing changes for Freed only.Show the full log

August 2026

F

Freed

Aug 5, 2026

LowVerified

Product / capability

Freed has released Knowledge Base 2.0 for its Front Desk AI receptionist product. The rebuilt experience makes it easier for practices to manage the information the AI agent uses to answer questions.

Our read

An updated knowledge base improves the accuracy of the AI receptionist. This reduces the need for human intervention and ensures patients receive correct practice information.

Related axis: AI CentralityVendor documentationView source

F

Freed

Aug 5, 2026

MediumVerified

Product / capability

Freed has launched a new Dictation feature for its AI Scribe product. The capability is now live for all customers on the Premier and Group pricing tiers.

Our read

This allows clinicians to dictate notes directly into the platform rather than relying solely on ambient listening. It provides more flexibility in how documentation is captured and edited.

Related axis: AI CentralityVendor documentationView source