Freed vs Sunoh.ai (2026)
Both publish a price and let a clinician start without a contract, so the choice turns on where the note has to land. Freed costs $39 to $119 a month, works in any browser based EHR through a Chrome extension that transfers the finished note with no structured write back, and attaches a business associate agreement on every plan. Sunoh costs $149 per user a month, is native to eClinicalWorks, where it writes into the Progress Note and pre fills lab, imaging, procedure and medication orders, and reaches other browser based records through its own free Chrome extension. If you run eClinicalWorks and want orders drafted for you, start with Sunoh. If you want the lowest entry price and security and data controls the vendor documents itself, start with Freed.
- Freed puts the whole price on one page, with $39 Starter, $79 Core and $119 Premier, which adds EHR Push and coding, plus a seven day trial with no credit card.
- Security is documented by the vendor itself, with SOC 2 Type 1 and Type 2 audits, FIPS PUB 140-2 cryptography, and all data processed and stored in US Microsoft Azure data centers.
- Data controls sit with the customer, with retention down to immediate deletion of recordings, an opt out from model training, and a statement that protected health information is never used for training.
- It writes into the chart rather than pasting into it, importing structured content into the eClinicalWorks Progress Note with labs, imaging, procedures and medication orders pre filled for review.
- The specialty list is enumerated and broad, from pediatrics, cardiology and dermatology to behavioral health with DAP notes, vision clinics and dental periodontal charting, where Freed centers on primary care.
- Multilingual documentation is a main selling point, covering encounters in English, several dialects of Spanish, Portuguese, Cantonese, Mandarin, Vietnamese and other languages.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Freed and Sunoh.ai are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Freed | Sunoh.ai |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | Not recorded | 2023 |
| Headquarters | San Francisco, California | Westborough, Massachusetts, United States |
| Website | getfreed.ai | sunoh.ai |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Freed
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Product / capability
Freed has released Knowledge Base 2.0 for its Front Desk AI receptionist product.
Source -
Product / capability
Freed has launched a new Dictation feature for its AI Scribe product.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Freed is a self serve ambient scribe: a clinician can sign up and generate notes the same day with no sales call, no IT deployment and no annual contract. It reports more than 26,000 clinicians, more than 1,300 clinics and more than 32 million patient visits transcribed. It records on phone, desktop or tablet, returns a structured SOAP note within a minute or two, and publishes its pricing in full.
Source: AI Health Index, August 2026
Sunoh.ai is the ambient AI scribe from healow, an eClinicalWorks company, and the documentation option built into the eClinicalWorks record system. It listens to the visit and produces a transcript, a dialogue flow and a draft note sorted into Progress Note sections, and it captures labs, imaging, procedures, medication orders and follow up details from the conversation as draft orders.
Source: AI Health Index, August 2026
Questions buyers ask
How do Freed and Sunoh.ai work with the EHR?
Freed says it works with dozens of browser based systems and works best on SimplePractice, PracticeFusion, Tebra, Elation, Therapy Notes, Athena, Optimantra, Kipu, Aarista and DrChrono, with support for new EHRs added monthly. Installing it takes less than a minute and needs no IT support, and it is part of the Premier plan.
Beyond its home system, Sunoh.ai names integrations with athenahealth, Cerner, Epic, ModMed, Practice Fusion and Tebra, without published detail on what each reads or writes. Other browser based record systems are reached through EHR Sync, a free Chrome extension configured once per EHR, which reads patient data, drafts notes and sends them into the record after the clinician reviews and approves them. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How are Freed and Sunoh.ai priced and sold?
In Freed's case, a seven day free trial opens the Premier features with no credit card needed. Eligible students, residents, trainees and fellows can get 12 months of Core at no cost, or up to 50 percent off monthly Premier for 24 months.
Sunoh.ai lists $149 per user per month, marked as a limited time rate, with a sign up that carries no contract commitment and with implementation services, the voice recognition system and a business associate agreement included. EHR Sync carries no extra charge, so the cost can be sized and the product started without a sales conversation, though the page does not say what the rate becomes when the offer ends. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Which settings and specialties do Freed and Sunoh.ai cover?
Freed's site has specialty pages for nurse practitioners, family medicine, internal medicine, psychiatry, mental health, pediatrics, functional medicine and OB/GYN. Every plan includes specialty specific templates, and the homepage claims 98 percent recall on medical terms across more than 30 specialties.
Sunoh.ai publishes pages for family and internal medicine, pediatrics, cardiology, dermatology, orthopedics, urgent care, ambulatory surgery centers, behavioral health with DAP notes, vision clinics, and dental practices, where it produces periodontal charting and treatment plans. Dental and optometry documentation follow different structures from physician notes, which widens the fit for a multispecialty or dental group. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
What evidence is published for Freed and Sunoh.ai?
For Freed, the homepage claims 98 percent recall on medical terms across more than 30 specialties, tested against thousands of clinical concepts, and reports more than 26,000 clinicians, more than 1,300 clinics and 32,589,627 patient visits transcribed in 2025, alongside quotes from individual clinicians.
Sunoh.ai publishes more than 30 customer stories from practices and health centers such as Family Health Centers, Hendry Regional Medical Center, Indiana University Health Center and MedFlorida Medical Centers. Their quotes report up to two hours saved a day, notes closed the same day rather than within three days, and one practice cutting documentation time by 50 percent or more. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Neither vendor publishes an accuracy figure or results by accent or dialect. Freed trains on de identified notes and never on protected health information, which is narrower than not training on customer data at all. Sunoh publishes no retention period for audio or transcripts, and its certifications are stated by its parent eClinicalWorks without a scope statement for Sunoh. Freed reports more than 25,000 clinicians and Sunoh more than 100,000 providers, both vendor published.