Freed vs OrbDoc (2026)
Two products aimed at the clinician who will buy software with a credit card and no security review, which makes published disclosure the entire protection. Freed publishes tiers, includes an agreement on every one of them, names its hosting and residency and pushes the note into any browser based record system. OrbDoc is iOS first and does two things nobody else at this size does: it names the speech model supplier processing the audio, and its audit trail records which models were used on a given note. Those are real disclosures. The problem is that OrbDoc's own pages contradict each other on integrations and on data handling, and its security claim describes compliant hosting rather than a certification it holds. Confirm the specifics in writing, or take the product that publishes them consistently.
- Pricing is published in full with a genuine no credit card trial, and a business associate agreement applies on every tier, so the cheapest plan is a viable production configuration.
- United States data residency is stated with the hosting provider named, alongside independent audits and federal cryptographic standards.
- The browser push reaches any web based record system, which for a small practice is the difference between a note in the chart and a note on the clipboard.
- It names its speech model supplier explicitly, which is the most specific supply chain disclosure in this tier and lets a buyer reason about who processes the audio.
- The audit trail records which models were used on a given note, which is a mechanism rather than a policy and is rare at this size.
- Coverage is unusually wide for a small product, spanning emergency, inpatient and outpatient settings and more than one region.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Freed and OrbDoc are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Freed | OrbDoc |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | Not recorded | 2023 |
| Headquarters | San Francisco, California | Not recorded |
| Website | getfreed.ai | orbdoc.com |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Freed
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Product / capability
Freed has released Knowledge Base 2.0 for its Front Desk AI receptionist product.
Source -
Product / capability
Freed has launched a new Dictation feature for its AI Scribe product.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Freed is a self serve ambient scribe: a clinician can sign up and generate notes the same day with no sales call, no IT deployment and no annual contract. It reports more than 26,000 clinicians, more than 1,300 clinics and more than 32 million patient visits transcribed. It records on phone, desktop or tablet, returns a structured SOAP note within a minute or two, and publishes its pricing in full.
Source: AI Health Index, August 2026
iOS first ambient scribe from OrbDoc, shipped as the OrbVoice app and aimed principally at solo clinicians and small practices, with an enterprise offering marketed alongside it. The clinician records the encounter, the system identifies speakers and returns a structured draft in real time, and the note is reviewed before it goes anywhere, with the workflow spanning phone and tablet so a note started on rounds can be finished at the nurses' station.
Source: AI Health Index, August 2026
Questions buyers ask
How do Freed and OrbDoc work with the EHR?
Freed says it works with dozens of browser based systems and works best on SimplePractice, PracticeFusion, Tebra, Elation, Therapy Notes, Athena, Optimantra, Kipu, Aarista and DrChrono, with support for new EHRs added monthly. Installing it takes less than a minute and needs no IT support, and it is part of the Premier plan.
With OrbDoc, the vendor's own support material describes a mobile application, and the application store listing describes export to major record systems including Epic, Cerner and athenahealth. Export is not write-back, and a mobile application does not perform bidirectional exchange with an on-premise Allscripts Sunrise Acute Care instance. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How are Freed and OrbDoc priced and sold?
In Freed's case, a seven day free trial opens the Premier features with no credit card needed. Eligible students, residents, trainees and fellows can get 12 months of Core at no cost, or up to 50 percent off monthly Premier for 24 months.
For OrbDoc, the vendor operates a freemium model on the application store, stating that core transcription stays free while premium features are introduced as paid additions, and it promotes a free trial prominently. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How do Freed and OrbDoc handle patient data?
With Freed, audio is held until the note and its quality checks are complete, then deleted automatically. Clinicians can edit or delete notes at any time, or set them to delete automatically after 30 days.
In OrbDoc's case, retention is given specifically. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Which settings and specialties do Freed and OrbDoc cover?
Freed's site has specialty pages for nurse practitioners, family medicine, internal medicine, psychiatry, mental health, pediatrics, functional medicine and OB/GYN. Every plan includes specialty specific templates, and the homepage claims 98 percent recall on medical terms across more than 30 specialties.
With OrbDoc, coverage spans emergency departments, inpatient services, ambulatory clinics, cardiology, pediatrics, family medicine and mental health, sold to integrated delivery networks and academic medical centers at one end and to rural hospitals, small practices and community care teams at the other. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
OrbDoc's own sources disagree with each other on integration and on data handling, with landing pages describing named integrations that the rest of the site does not support, so get the specifics confirmed in writing rather than relying on the marketing surface. Its security claim also conflates hosting on compliant infrastructure with holding a certification, which are different things. Freed states its models train on de identified customer notes, which is not the same as not training on customer data. Neither publishes an accuracy figure or a subgroup analysis.