Freed vs Knowtex (2026)
Two self serve scribes with different centres of gravity. Freed is the more complete commercial product: published tiers, a trial with no credit card, a business associate agreement on every tier and the most specific security disclosure in the self serve tier, with the note pushed into any browser based record system. Knowtex is the more technically ambitious, generating codes and orders in real time from the encounter with specialty behaviour built per specialty rather than as templates, and its founders spent a year working as scribes while building it. The gap that should decide it is oversight. Knowtex produces billing codes and orders with no described gate along that path and publishes nothing on retention or training use, while Freed publishes both and stops at the note. Buy on what you are willing to have generated unsupervised.
- Pricing is fully published across tiers with a trial that takes no credit card, and a business associate agreement is included by default on every tier rather than gated.
- The security disclosure is unusually specific for a self serve product, naming independent audits, federal cryptographic standards and United States data residency.
- It pushes the note into any browser based record system with one click, so the documentation reaches the chart without a native integration project.
- The founders spent a year working as medical scribes alongside physicians while building it, which is a different kind of domain grounding from an advisory board.
- Specialty behaviour is built per specialty rather than as templates over one model, and it generates codes and orders in real time from the encounter.
- A federal award behind it means the product went through procurement scrutiny rather than only customer selection.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Freed and Knowtex are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Freed | Knowtex |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2022 | 2022 |
| Headquarters | San Francisco, California | San Francisco, California, United States |
| Website | getfreed.ai | knowtex.ai |
Side by Side
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached. Generated from this pair’s live capability grades, so it moves when a grade moves.
The AI Health Index awards Freed its top capability grade on several axes, including AI Centrality, HIPAA and BAA Posture and Security Certifications and Trust Center. Set against Knowtex, Freed grades higher on several axes, including Autonomy and Oversight Model, Model Supply Chain Disclosure and AI Safety and PHI Stewardship. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, August 2026
The AI Health Index awards Knowtex its top capability grade on AI Centrality. Set against Freed, Knowtex grades higher on Clinical and Operational Evidence, EHR and Interoperability Depth and Setting and Specialty Coverage. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, August 2026
Questions buyers ask
Should we choose Freed or Knowtex?
On the axes where the AI Health Index separates them, Freed grades higher on several axes, including Autonomy and Oversight Model, Model Supply Chain Disclosure and AI Safety and PHI Stewardship, and Knowtex grades higher on Clinical and Operational Evidence, EHR and Interoperability Depth and Setting and Specialty Coverage. Freed leads on the greater share of scored axes, but the split means the decision turns on which constraint is binding rather than on an overall winner.
Where do Freed and Knowtex differ most?
The widest separation the AI Health Index records between Freed and Knowtex is on HIPAA and BAA Posture, where Freed grades A and Knowtex grades C. That axis sits in the Regulatory and Compliance group, so it should carry the most weight for a buyer whose binding constraint is where regulatory exposure sits and who carries it.
Where do Freed and Knowtex grade the same?
The AI Health Index grades Freed and Knowtex the same on several axes, including AI Centrality, Model and Technology Transparency and AI Governance and Bias Disclosure. Neither holds an advantage the index can evidence on those axes, so they should not carry weight in a selection between these two.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Knowtex generates diagnostic and billing codes and orders in real time with no described gate along that path, and publishes no retention, de identification or training use statement despite a federal deployment, no named attestation and no trust centre. Freed states that its models are trained only on de identified notes, which means customer content does train the model after de identification, a different commitment from not training on customer data. Neither publishes an accuracy figure, evaluation methodology or subgroup performance analysis.