Freed vs Knowtex (2026)
Two self serve scribes with different centers of gravity. Freed is the more complete commercial product: published tiers, a trial with no credit card, a business associate agreement on every tier and the most specific security disclosure in the self serve tier, with the note pushed into any browser based record system. Knowtex is the more technically ambitious, generating codes and orders in real time from the encounter with specialty behavior built per specialty rather than as templates, and its founders spent a year working as scribes while building it. The gap that should decide it is oversight. Knowtex produces billing codes and orders with no described gate along that path and publishes nothing on retention or training use, while Freed publishes both and stops at the note. Buy on what you are willing to have generated unsupervised.
- Pricing is fully published across tiers with a trial that takes no credit card, and a business associate agreement is included by default on every tier rather than gated.
- The security disclosure is unusually specific for a self serve product, naming independent audits, federal cryptographic standards and United States data residency.
- It pushes the note into any browser based record system with one click, so the documentation reaches the chart without a native integration project.
- The founders spent a year working as medical scribes alongside physicians while building it, which is a different kind of domain grounding from an advisory board.
- Specialty behavior is built per specialty rather than as templates over one model, and it generates codes and orders in real time from the encounter.
- A federal award behind it means the product went through procurement scrutiny rather than only customer selection.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Freed and Knowtex are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Freed | Knowtex |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | Not recorded | 2022 |
| Headquarters | San Francisco, California | San Francisco, California, United States |
| Website | getfreed.ai | knowtex.ai |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Freed
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Product / capability
Freed has released Knowledge Base 2.0 for its Front Desk AI receptionist product.
Source -
Product / capability
Freed has launched a new Dictation feature for its AI Scribe product.
Source
Knowtex
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Clinical evidence
Knowtex reported results from a US Department of Veterans Affairs assessment of its ambient scribe at the Kansas City VA, covering 18 primary care providers: most saved one to two hours of after hours work, and patient experience scores rose nearly three points to 95.8 percent.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Freed is a self serve ambient scribe: a clinician can sign up and generate notes the same day with no sales call, no IT deployment and no annual contract. It reports more than 26,000 clinicians, more than 1,300 clinics and more than 32 million patient visits transcribed. It records on phone, desktop or tablet, returns a structured SOAP note within a minute or two, and publishes its pricing in full.
Source: AI Health Index, August 2026
Knowtex is a 2022 San Francisco company founded by two Stanford AI scientists who spent a year working as medical scribes alongside physicians while building the product. It generates notes, diagnostic and billing codes and orders in real time from the encounter, is designed to be EHR agnostic and specialty specific, and runs on any device without dedicated hardware.
Source: AI Health Index, August 2026
Questions buyers ask
How are Freed and Knowtex priced and sold?
For Freed, a seven day free trial opens the Premier features with no credit card needed. Eligible students, residents, trainees and fellows can get 12 months of Core at no cost, or up to 50 percent off monthly Premier for 24 months.
Knowtex announced its VA pilot contract at $15 million. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How do Freed and Knowtex handle patient data?
In Freed's case, audio is held until the note and its quality checks are complete, then deleted automatically. Clinicians can edit or delete notes at any time, or set them to delete automatically after 30 days.
For Knowtex, a federal health deployment brings obligations beyond the commercial privacy baseline, including federal records requirements, system of records notices governing how a federal agency may hold and use personal information, and the privacy impact assessment that accompanies an authorization to operate. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
What evidence is published for Freed and Knowtex?
With Freed, the homepage claims 98 percent recall on medical terms across more than 30 specialties, tested against thousands of clinical concepts, and reports more than 26,000 clinicians, more than 1,300 clinics and 32,589,627 patient visits transcribed in 2025, alongside quotes from individual clinicians.
Knowtex was one of 15 finalists in the ambient dictation track of the 2024 Department of Veterans Affairs AI Tech Sprint, a structured competitive evaluation run by the government rather than the vendor, which Knowtex describes as a top three placing. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How much do Freed and Knowtex leave to the clinician?
For Freed, the final note can be edited or deleted at any time, and a quality check runs before the audio recording is deleted, which implies a verification stage between generation and finalization. Edits also teach the system: a clinician can correct a note and ask Freed to learn that style for next time, so the review step doubles as a training signal.
With Knowtex, the reasoning offered publicly deserves examining rather than accepting, because it is an argument by analogy standing in for a measurement. The chief executive's position is that a system accurate enough to generate a note is accurate enough to propose the orders implied by it. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Knowtex generates diagnostic and billing codes and orders in real time with no described gate along that path, and publishes no retention, de identification or training use statement despite a federal deployment, no named attestation and no trust center. Freed states that its models are trained only on de identified notes, which means customer content does train the model after de identification, a different commitment from not training on customer data. Neither publishes an accuracy figure, evaluation methodology or subgroup performance analysis.