Ambient Scribes
K

Knowtex

Knowtex is a 2022 San Francisco company founded by two Stanford AI scientists who spent a year working as medical scribes alongside physicians while building the product. It generates notes, diagnostic and billing codes and orders in real time from the encounter, is designed to be EHR agnostic and specialty specific, and runs on any device without dedicated hardware. Its distinguishing credential is a competitive federal one rather than a commercial one: Knowtex placed in the top three of the 2024 Department of Veterans Affairs AI Tech Sprint for Ambient Scribe and was subsequently awarded a 15 million dollar VA contract, deploying from October 2025 across the Veterans Health Administration, which spans 170 medical centres and 1,193 outpatient clinics serving more than 9.1 million veterans. For a company of its size that is an unusual validation, because a structured government evaluation and a federal procurement are assessments a vendor cannot commission. Earlier academic work includes a pilot at the University of Rochester Medical Center.

Last VerifiedJuly 23, 2026
Compare Knowtex with other vendors
Founded
2022
Headquarters
San Francisco, California, United States
Website
www.knowtex.ai/
Categories
ambient-scribes
Assessment

Capability Axes

AI Capability
AI Centrality
A
Vendor Published

Founded by AI researchers to build this product and nothing else. Notably the founders spent a year working as human scribes alongside physicians while building it, which is domain grounding rather than model work but explains why the output targets notes, codes and orders together rather than notes alone.

Autonomy and Oversight Model
C
Vendor Published

Generates diagnostic and billing codes and orders in real time from the conversation, with the chief executive describing order entry as the natural extension of ambient documentation and the focus of the 2026 roadmap. That places Knowtex on the same side of the split as Oracle Health and Sunoh.ai rather than with the vendors that only suggest, and no confidence threshold, order level accuracy rate, abstention behaviour or review gate description was located. The reasoning the chief executive gives publicly, that a system accurate enough to generate a note is accurate enough to propose the orders implied by it, is a claim that should be substantiated with an order level accuracy figure rather than asserted by analogy.

Model and Technology Transparency
C
Vendor Published

No accuracy figure, model card, named models or evaluation methodology located. Specialty specific tailoring is claimed as an architectural property but not described. The competitive federal evaluation noted under evidence implies performance was measured by an external party, which makes the absence of any published performance figure more conspicuous rather than less.

Clinical and Operational Evidence
B
Third Party Estimated

Unusually strong independent validation for a company of this size, though not clinical outcome evidence. Knowtex placed in the top three of the 2024 Department of Veterans Affairs AI Tech Sprint for Ambient Scribe, a structured competitive evaluation run by the government rather than the vendor, and was subsequently awarded a 15 million dollar VA contract through federal procurement, deploying from October 2025 across the largest integrated health system in the United States. Neither of those is a testimonial and neither can be commissioned. An earlier pilot ran at the University of Rochester Medical Center from February 2023. Held at B rather than A because no published outcome data, accuracy result or peer reviewed study was located; what is evidenced is that competent external parties assessed it favourably, not what it achieved clinically.

AI Safety and PHI Stewardship
Not rated

Not assessed. No statement on audio or transcript retention, de identification or training use was located in this pass. Worth asking specifically in light of the VA deployment, since federal health data handling obligations are stricter than commercial HIPAA baseline and the answers may already exist in contract form.

Regulatory and Compliance
HIPAA and BAA Posture
Not rated

Not assessed. No published business associate agreement posture located in this pass.

Security Certifications and Trust Center
Not rated

Not assessed, but with a strong lead worth following. No named or dated attestation and no trust centre was located. However, deploying across the Veterans Health Administration at national scale would ordinarily require a federal authorisation to operate and the associated security assessment, which is a materially higher bar than a commercial SOC 2. This index does not grade a certification it has not seen evidenced, but a buyer should ask directly for the VA authorisation documentation, because it likely exists and would be the strongest security artefact in this category.

FDA and Regulatory Status
Not rated

Not a regulated medical device and none claimed. Note the direction of travel: order generation moves closer to regulated territory than note generation, and the classification question is worth asking as that roadmap ships.

AI Governance and Bias Disclosure
Not rated

Nothing located. No fairness statement, no subgroup analysis and no accent or dialect performance disclosure. That gap carries particular weight given the deployment population: the Veterans Health Administration serves a patient group with distinctive demographic, geographic and clinical characteristics, and a documentation model's performance across that population is a question the deployment itself makes answerable.

Integration and Deployment
EHR and Interoperability Depth
B
Vendor Published

Positioned as EHR agnostic and deeply integrated into workflow, accessible from mobile, tablet or computer with no dedicated hardware, and designed to fit team based care. The VA deployment is meaningful evidence that integration works at scale in a complex federal record environment. Held at B because no named commercial EHR integrations, certification programme listings or write back architecture were enumerated or verified in this pass, so breadth outside the federal deployment is asserted rather than demonstrated.

Deployment Model and Data Residency
Not rated

Not assessed. No hosting region, residency configuration or sub processor detail was located, though a federal deployment implies a government cloud posture worth confirming.

Commercial
Commercial Transparency
C
Third Party Estimated

No rate card, but an unusual accidental disclosure worth using. Because the VA award is a federal procurement, its value is public at 15 million US dollars, which gives buyers something almost nothing else in this category offers: a real, externally verified enterprise scribe contract figure to benchmark against, rather than a vendor quoted range. That is transparency by operation of procurement law rather than by vendor choice, so it says nothing about how this vendor prices commercially, but it is a genuine data point in a category where every enterprise number is otherwise negotiated in private.

Setting and Specialty Coverage
B
Vendor Published

Specialty specific by design rather than one model behind templates, with oncology workflows named explicitly, and the VA deployment spans 170 medical centres and 1,193 outpatient clinics covering effectively every specialty and care setting in a national system. Held at B because that breadth currently rests on a single customer relationship rather than a distributed commercial base, and no specialty count or language coverage is published.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

Entry Price Pricing Basis BAA Tier Implementation Source
Not published commercially. VA federal contract publicly valued at $15 million
Not disclosed for commercial buyers. Federal contract awarded through competitive procurement following a top three placement in the 2024 VA AI Tech Sprint. Not retrieved. Ask for the VA authorisation package, which likely exceeds commercial BAA baseline. Not published. Third Party Estimated

No commercial rate card was located. The one hard number available is a public federal procurement figure rather than a price list: the Department of Veterans Affairs award is valued at 15 million US dollars for deployment across a system of 170 medical centres and 1,193 outpatient clinics. That is worth holding onto as a benchmark, because it is one of the few externally verified enterprise ambient documentation contract values in existence, but it should not be read as a commercial rate. Federal pricing, scope and support obligations differ materially from a private health system agreement.

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Index Status
Last index update
July 23, 2026
The AI Health Index is an editorial reference, not a regulatory body. Vendor data is verified against published sources and public regulatory filings. Figures labeled “Estimated” have not been confirmed by the vendor. See the Methodology page for evaluation standards and limitations.
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