Abridge vs Sunoh.ai (2026)
For an eClinicalWorks practice this is the real choice: the scribe built into the record, or an enterprise platform brought in from outside. Sunoh is native to eClinicalWorks, writes into the Progress Note, pre fills lab, imaging, procedure and medication orders from the conversation, and costs $149 per user a month with a free trial and a business associate agreement included. Abridge sells to health systems through enterprise contracts, was named Best in KLAS for Ambient AI in 2025 and 2026, works across outpatient, inpatient and emergency care, and is embedded natively in Epic across Haiku, Canto and Hyperdrive, with an athenahealth partnership as well. If your failure mode is a small ambulatory practice that needs notes and orders inside eClinicalWorks this month, start with Sunoh. If it is a health system with acute settings and a governance committee that wants evidence and an audit trail for every sentence, start with Abridge.
- Kaiser Permanente's evaluation of Abridge is published as peer reviewed research in NEJM AI, and Abridge was named Best in KLAS for Ambient AI in 2025 and 2026.
- Linked Evidence maps every part of a generated note back to the source audio, so a clinician can check any sentence against what was said before signing.
- It spans outpatient, inpatient and emergency care, with product lines for clinicians, nursing and revenue cycle, and level of service coding and real time prior authorization inside Epic.
- The price is on the page, at $149 per user a month as a limited time rate, with a free trial, a no commitment sign up, and implementation and a business associate agreement included.
- It is native to eClinicalWorks, running inside the desktop record, eClinicalTouch and eClinicalMobile and importing structured content straight into the Progress Note.
- Orders are drafted from the conversation, with labs, imaging, procedures, medications and follow up details pre filled for the clinician to review.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Abridge and Sunoh.ai are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Abridge | Sunoh.ai |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2018 | 2023 |
| Headquarters | Pittsburgh, Pennsylvania | Westborough, Massachusetts, United States |
| Website | abridge.com | sunoh.ai |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Abridge
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Safety / governance
Abridge opened an Evaluation Dashboard in its Enterprise Portal for the governance and clinical informatics leaders at partner health systems.
Source -
EHR / interoperability
Abridge's October release lets outpatient clinicians on Epic capture orders during the visit.
Source -
Product / capability
Abridge launched pre bill review for clinical documentation integrity, coding and revenue cycle teams.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Abridge is an enterprise ambient AI platform that turns the clinician patient conversation into a structured, billable note inside the EHR, sold to health systems rather than to individual clinicians. It partners with more than 300 health systems, including Kaiser Permanente, Mayo Clinic, Johns Hopkins, Duke Health, Memorial Sloan Kettering, Northwell, UPMC, Sutter Health and NYU Langone, and won the KLAS Research award for Ambient AI in 2025 and 2026.
Source: AI Health Index, August 2026
Sunoh.ai is the ambient AI scribe from healow, an eClinicalWorks company, and the documentation option built into the eClinicalWorks record system. It listens to the visit and produces a transcript, a dialogue flow and a draft note sorted into Progress Note sections, and it captures labs, imaging, procedures, medication orders and follow up details from the conversation as draft orders.
Source: AI Health Index, August 2026
Questions buyers ask
How do Abridge and Sunoh.ai work with the EHR?
For Abridge, the integration is embedded in Epic Haiku and Hyperdrive, so recording, review and the finished note stay in the Epic workflow with no copy and paste step and no parallel interface. The February 2024 Epic announcement described the path as running from recording conversations in Haiku to embedding generated notes in the patient chart in Hyperdrive.
Beyond its home system, Sunoh.ai names integrations with athenahealth, Cerner, Epic, ModMed, Practice Fusion and Tebra, without published detail on what each reads or writes. Other browser based record systems are reached through EHR Sync, a free Chrome extension configured once per EHR, which reads patient data, drafts notes and sends them into the record after the clinician reviews and approves them. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How are Abridge and Sunoh.ai priced and sold?
Abridge reaches its 300+ health systems through institutional contracts rather than individual clinician signup, and there is no self serve path. The trust center lists a master services agreement among its legal documents, held behind an access request alongside the security documentation.
Sunoh.ai lists $149 per user per month, marked as a limited time rate, with a sign up that carries no contract commitment and with implementation services, the voice recognition system and a business associate agreement included. EHR Sync carries no extra charge, so the cost can be sized and the product started without a sales conversation, though the page does not say what the rate becomes when the offer ends. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Which settings and specialties do Abridge and Sunoh.ai cover?
The clinicians platform page says Abridge is used at over 40 specialties, with a structured, specialty specific note produced for each visit.
Sunoh.ai publishes pages for family and internal medicine, pediatrics, cardiology, dermatology, orthopedics, urgent care, ambulatory surgery centers, behavioral health with DAP notes, vision clinics, and dental practices, where it produces periodontal charting and treatment plans. Dental and optometry documentation follow different structures from physician notes, which widens the fit for a multispecialty or dental group. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
What evidence is published for Abridge and Sunoh.ai?
In the findings Abridge highlights, 1,306 users left 8,986 star ratings, 1,252 self reviews and 3,600 free text comments, and optimized PDQI self reviews averaged 4.35 out of 5. Abridge supported more than 4 million patient encounters as of November 2024.
Sunoh.ai publishes more than 30 customer stories from practices and health centers such as Family Health Centers, Hendry Regional Medical Center, Indiana University Health Center and MedFlorida Medical Centers. Their quotes report up to two hours saved a day, notes closed the same day rather than within three days, and one practice cutting documentation time by 50 percent or more. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Neither vendor publishes an accuracy figure for notes, or for Sunoh's drafted orders, and neither publishes results by accent or dialect. Sunoh publishes no security report of its own; its parent eClinicalWorks lists HITRUST, ISO 27001, TX-RAMP and other certifications without saying whether they cover Sunoh. Sunoh publishes no retention period for audio or transcripts. Abridge publishes no price.