Freed vs Suki
The widest estimated price gap in the lane, and for once the products explain it. Freed sells documentation alone, self serve: published tiers from $39 a month, a Business Associate Agreement by default, same day setup, and a browser extension push, with a stated fit in primary care. Suki sells an interactive layer over the EHR: voice commands that order medications, navigate charts, query the record, and stage orders for review, across deep bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH, and Elation, at third party estimates near $299 to $399 per provider per month, roughly ten times Freed's entry tier. The premium buys the command layer and the integration depth, not better notes as such. If your failure mode is a solo or small practice needing affordable working documentation, start with Freed. If your failure mode is the EHR operation around the visit and you have the integration project to support it, start with Suki, and ask for its unpublished command interpretation accuracy. One of these prices is published; the other is an estimate.
- The price is a tenth and it is published: $39 Starter, $79 Core unlimited, $119 Premier with EHR Push and coding, with a seven day trial and no credit card, against Suki estimates near $299 to $399 per provider per month plus setup fees.
- Compliance comes standard: a HIPAA Business Associate Agreement by default on all tiers, SOC 2 Type II, automatic deletion of recordings, and an opt out from model training, where Suki's training posture is not addressed in retrieved materials.
- Zero deployment: sign up and generate notes the same day with no sales call, IT project, or annual commitment, where Suki contracts reportedly carry setup fees and annual terms.
- You want to operate the EHR by voice, not just document: commands order medications, navigate charts, query the patient record, stage orders for review, and pull schedules, which Freed does not attempt.
- Native depth against an extension: deep bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH, and Elation with write access to order and staging workflows, where Freed's EHR Push is a Chrome extension paste with no discrete field write back.
- An embed path and a stated retention window: Suki Platform lets other healthcare software vendors embed the voice and ambient capabilities, and audio and transcripts are deleted after 30 days by default.
Side-by-Side
| Axis | F Freed |
S Suki |
|---|---|---|
| AI Centrality | ||
| Autonomy and Oversight Model | — | |
| Model and Technology Transparency | — | — |
| Clinical and Operational Evidence | — | — |
| AI Safety and PHI Stewardship | ||
| HIPAA and BAA Posture | — | |
| Security Certifications and Trust Center | — | — |
| FDA and Regulatory Status | — | — |
| AI Governance and Bias Disclosure | — | — |
| EHR and Interoperability Depth | ||
| Deployment Model and Data Residency | — | — |
| Commercial Transparency | ||
| Setting and Specialty Coverage | — |
Volume figures for both vendors are vendor published, including Freed's 32 million transcribed visits and Suki's roughly 125,000 consults a week; neither has a peer reviewed outcome study on record with this index. Freed's tradeoffs are stated plainly by vendor and third party review alike: a browser extension push with no native API write back, and a stated specialty ceiling outside primary care. Suki's oversight model stages orders for clinician review rather than submitting them, but no command interpretation accuracy is published; press on this in evaluation. The ten to one price comparison rests on one published figure and one estimate: Freed's tiers are fully published, while Suki's $299 to $399 per provider per month with setup fees of roughly $500 to $2,000 comes from third party trade coverage and reseller listings, unconfirmed by the vendor.