Freed vs Suki (2026)
The widest estimated price gap in the lane, and for once the products explain it. Freed sells documentation alone, self serve: published tiers from $39 a month, a Business Associate Agreement by default, same day setup, and a browser extension push, with a stated fit in primary care. Suki sells an interactive layer over the EHR: voice commands that order medications, navigate charts, query the record, and stage orders for review, across deep bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH, and Elation, at third party estimates near $299 to $399 per provider per month, roughly ten times Freed's entry tier. The premium buys the command layer and the integration depth, not better notes as such. If your failure mode is a solo or small practice needing affordable working documentation, start with Freed. If your failure mode is the EHR operation around the visit and you have the integration project to support it, start with Suki, and ask for its unpublished command interpretation accuracy. One of these prices is published; the other is an estimate.
- The price is a tenth and it is published: $39 Starter, $79 Core unlimited, $119 Premier with EHR Push and coding, with a seven day trial and no credit card, against Suki estimates near $299 to $399 per provider per month plus setup fees.
- Compliance comes standard: a HIPAA Business Associate Agreement by default on all tiers, SOC 2 Type II, automatic deletion of recordings, and an opt out from model training, where Suki's training posture is not addressed in retrieved materials.
- Zero deployment: sign up and generate notes the same day with no sales call, IT project, or annual commitment, where Suki contracts reportedly carry setup fees and annual terms.
- You want to operate the EHR by voice, not just document: commands order medications, navigate charts, query the patient record, stage orders for review, and pull schedules, which Freed does not attempt.
- Native depth against an extension: deep bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH, and Elation with write access to order and staging workflows, where Freed's EHR Push is a Chrome extension paste with no discrete field write back.
- An embed path and a stated retention window: Suki Platform lets other healthcare software vendors embed the voice and ambient capabilities, and audio and transcripts are deleted after 30 days by default.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Freed and Suki are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Freed | Suki |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2022 | 2017 |
| Headquarters | San Francisco, California | Redwood City, California |
| Website | getfreed.ai | suki.ai |
Side by Side
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached. Generated from this pair’s live capability grades, so it moves when a grade moves.
The AI Health Index awards Freed its top capability grade on several axes, including AI Centrality, HIPAA and BAA Posture and Security Certifications and Trust Center. Set against Suki, Freed grades higher on several axes, including Model Supply Chain Disclosure, HIPAA and BAA Posture and Security Certifications and Trust Center. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, July 2026
The AI Health Index awards Suki its top capability grade on AI Centrality and EHR and Interoperability Depth. Set against Freed, Suki grades higher on EHR and Interoperability Depth and Setting and Specialty Coverage. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, July 2026
Questions buyers ask
Should we choose Freed or Suki?
On the axes where the AI Health Index separates them, Freed grades higher on several axes, including Model Supply Chain Disclosure, HIPAA and BAA Posture and Security Certifications and Trust Center, and Suki grades higher on EHR and Interoperability Depth and Setting and Specialty Coverage. Freed leads on the greater share of scored axes, but the split means the decision turns on which constraint is binding rather than on an overall winner.
Where do Freed and Suki differ most?
The widest separation the AI Health Index records between Freed and Suki is on Commercial Transparency, where Freed grades A and Suki grades C. That axis sits in the Commercial group, so it should carry the most weight for a buyer whose binding constraint is contracting, scope and what the price actually covers.
Where do Freed and Suki grade the same?
The AI Health Index grades Freed and Suki the same on several axes, including AI Centrality, Autonomy and Oversight Model and Model and Technology Transparency. Neither holds an advantage the index can evidence on those axes, so they should not carry weight in a selection between these two.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Volume figures for both vendors are vendor published, including Freed's 32 million transcribed visits and Suki's roughly 125,000 consults a week; neither has a peer reviewed outcome study on record with this index. Freed's tradeoffs are stated plainly by vendor and third party review alike: a browser extension push with no native API write back, and a stated specialty ceiling outside primary care.
Suki's oversight model stages orders for clinician review rather than submitting them, but no command interpretation accuracy is published; press on this in evaluation. The ten to one price comparison rests on one published figure and one estimate: Freed's tiers are fully published, while Suki's $299 to $399 per provider per month with setup fees of roughly $500 to $2,000 comes from third party trade coverage and reseller listings, unconfirmed by the vendor.