Ambience Healthcare vs Freed (2026)
These two rarely meet in the same evaluation, which makes the pairing a useful map of the market's range. Ambience sells health systems an AI platform for documentation, coding and documentation integrity, two way in Epic and Cerner Millennium, across more than 200 specialties, with fees tied to outcome targets under The Ambience Standard and no published price. Freed sells an individual clinician a working scribe today, with published tiers from $39 a month, a business associate agreement on every plan, same day sign up, and notes pushed into browser based EHRs through a Chrome extension. If your failure mode is enterprise documentation plus the coding work after the note, start with Ambience. If it is needing working notes this week without a procurement process, start with Freed.
- The suite is the purchase. Its coding tools check notes against coding requirements at the point of care with an audit trail, and Patient Instructions Generator, Referral Letters and Care Context extend the product into patient instructions, referrals and pre visit preparation.
- Integration is structured, reading from and writing to Epic and Cerner Millennium, with Care Context grounding each note in prior notes, labs, imaging, medications and problem lists, where Freed transfers notes through a Chrome extension.
- Coverage runs across ambulatory, inpatient and emergency care and more than 200 specialties, with named deployments at Cleveland Clinic, UCSF, Memorial Hermann and John Muir Health.
- Freed puts the whole price on one page, with $39 Starter, $79 Core and $119 Premier, which adds EHR Push and coding, plus a seven day trial with no credit card.
- Data controls sit with the customer: SOC 2 Type II, retention the customer sets down to immediate deletion of recordings, and an opt out from model training, under a business associate agreement on every plan.
- There is no deployment project. Clinicians sign up and generate notes the same day, and Camarena Health rolled Freed out to 55 clinicians across 24 sites without formal implementation.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Ambience Healthcare and Freed are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Ambience Healthcare | Freed |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2020 | Not recorded |
| Headquarters | San Francisco, California | San Francisco, California |
| Website | ambiencehealthcare.com | getfreed.ai |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Ambience Healthcare sells an AI platform for documentation, coding and clinical documentation integrity to large health systems and academic medical centers. Its Ambient Scribe records the visit and drafts a structured note with suggested ICD-10 and CPT codes for the clinician to review, across ambulatory, inpatient and emergency settings and more than 200 specialties.
Source: AI Health Index, July 2026
Freed is a self serve ambient scribe: a clinician can sign up and generate notes the same day with no sales call, no IT deployment and no annual contract. It reports more than 26,000 clinicians, more than 1,300 clinics and more than 32 million patient visits transcribed. It records on phone, desktop or tablet, returns a structured SOAP note within a minute or two, and publishes its pricing in full.
Source: AI Health Index, July 2026
Questions buyers ask
How do Ambience Healthcare and Freed work with the EHR?
The Epic integration has been live since 2023, when John Muir Health launched it as a two way connection built in two weeks; Ambience joined Epic's Toolbox program in August 2025, and clinicians launch it from Haiku in outpatient, emergency and inpatient settings. Onvida Health runs chart summarization, scribing, coding and patient summaries inside Hyperspace and Haiku.
Freed says it works with dozens of browser based systems and works best on SimplePractice, PracticeFusion, Tebra, Elation, Therapy Notes, Athena, Optimantra, Kipu, Aarista and DrChrono, with support for new EHRs added monthly. Installing it takes less than a minute and needs no IT support, and it is part of the Premier plan. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
How are Ambience Healthcare and Freed priced and sold?
Since 19 August 2026 Ambience's contracts follow The Ambience Standard: dedicated clinical, engineering and value attainment teams work inside each customer, and fees are put at risk against the health system's own outcome targets, with utilization, burnout, retention and coding accuracy among the measures, rather than charged by seat, token or usage.
For Freed, a seven day free trial opens the Premier features with no credit card needed. Eligible students, residents, trainees and fellows can get 12 months of Core at no cost, or up to 50 percent off monthly Premier for 24 months. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
How do Ambience Healthcare and Freed handle patient data?
The terms let Ambience keep and use de identified data derived from patient information for any purpose, including marketing, unless the master services agreement says otherwise.
In Freed's case, audio is held until the note and its quality checks are complete, then deleted automatically. Clinicians can edit or delete notes at any time, or set them to delete automatically after 30 days. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
Which settings and specialties do Ambience Healthcare and Freed cover?
For Ambience Healthcare, support is English first, after visit summaries can be written in the patient's language, and access is limited to clinicians based in the United States.
Freed's site has specialty pages for nurse practitioners, family medicine, internal medicine, psychiatry, mental health, pediatrics, functional medicine and OB/GYN. Every plan includes specialty specific templates, and the homepage claims 98 percent recall on medical terms across more than 30 specialties. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Volume and deployment figures for both vendors are vendor published, including Freed's 32 million transcribed visits. Freed publishes no peer reviewed study or controlled evaluation, and Ambience's figures are customer or survey reports. Freed's EHR Push has no native API or structured field write back. An earlier version of this comparison quoted third party price estimates for Ambience that trace to no named source; they were removed on 10 October 2026. Ambience publishes no price or base fee.