Supanote

Ambient capture and note generation is the entire product, with no services layer or adjacent business underneath. The personalisation engine that adapts to a therapist's clinical voice from a single session is additional model work rather than templating.

Conventional draft and review. The note is generated for the therapist to check and then pushed into the practice system by an explicit Super Fill action rather than filing automatically, which keeps a deliberate human step between generation and the record. Held at B because no acceptance rate, edit burden figure or confidence threshold is published.

No accuracy figure, model card, named models or evaluation methodology located. The one substantive technical claim is about training data rather than performance, that the models were trained on thousands of real therapy sessions and insurance approved notes, and it is made without provenance, consent basis or dataset description. Stating what a model was trained on is not the same as stating how well it works.

No study, controlled evaluation, accuracy benchmark or independent assessment located. Claims rest on adoption language and testimonial. Note that much of the comparative material about this vendor circulating online is published by Supanote itself, and a good deal of the rest by competitors selling against it, so the surrounding commentary should be treated with the caution this index applies to self interested sources on both sides.

This is the weighted axis for behavioral health documentation in this index, because the input is recorded psychotherapy, and Supanote's disclosed position is materially weaker than the benchmark set in its own segment. The vendor states its models were trained on thousands of real therapy sessions and real insurance approved therapy notes, without disclosing whose sessions, on what consent basis, or whether customer content continues to be used. Compare Mentalyc, graded PHI-A in this index for an explicit does not train and does not retain commitment backed by SOC 2 Type II and PHIPA. A therapist evaluating Supanote should establish in writing whether their own session audio and notes train the product, because the marketing claim invites the question rather than answering it.

HIPAA compliance is stated consistently, with mental health specific data handling claimed. Business associate agreement terms are not published for inspection, and the product is self serve with a free tier, so a clinician can begin generating notes before any agreement conversation takes place.

Not assessed. The vendor describes itself as HIPAA compliant and verified by a third party auditor, but names no auditor, no report type, no scope and no date, and the claim appears on its own blog rather than in a trust centre. An unnamed third party verification is not an attestation, and belongs with the other non attestations this index tracks such as SOC 2 aligned and military grade security. Ask for the report.

Not a regulated medical device and none claimed or required for documentation.

Nothing located. No fairness statement, subgroup analysis or accent and dialect disclosure. The gap is worth pressing in this segment specifically: therapy sessions involve emotional speech, long silences, crying, overlapping talk in couples and group work, and heavily accented speech in a field serving diverse populations, all of which degrade speech recognition in ways a general accuracy claim would hide.

Narrow by design and well aimed. Native autofill through a one click Super Fill action into SimplePractice and TherapyNotes, which between them cover a large share of independent behavioral health practice, so for the target buyer this is effectively full coverage rather than partial. Multiple input paths are supported including live recording, dictation and uploaded audio files, which suits therapists working across telehealth and in person. Held at B because the integration list is short, depth beyond note autofill was not documented, and clinicians on any other system fall back to manual transfer.

Not assessed. Cloud delivered, but no hosting region, residency detail, retention schedule or sub processor information was located.

Published but not reliable, which is a different failure from silence. Supanote's own pages describe its pricing at least three incompatible ways: a basic tier at 29.99 US dollars a month for 40 notes in one place and 19.99 for the same 40 notes in another, a professional tier at 49.99 for 100 notes in one place and 49 for unlimited notes in another, a premium tier at 89.99 for unlimited, and a free tier variously described as 5 notes a month or not mentioned at all. Volume based tiering is the right structure for this market and the numbers are in the right range, but a buyer cannot currently determine what any tier costs or includes without asking. Publishing one authoritative rate card would move this to A.

One specialty, unusual depth within it, which is the same shape as Sayvant in emergency medicine. Supports the full behavioral health note format set including SOAP, DAP, GIRP, BIRP, SIRP, PIR and PIE plus custom templates, recognises more than 20 therapy modalities including CBT, DBT, EMDR and internal family systems, and documents couples and group sessions. Group and couples work is genuinely harder than a standard encounter because speaker attribution and clinical formulation both become multi party, and most ambient scribes do not attempt it. Graded B on breadth, which is what this axis measures, rather than on fit, which for a therapist is excellent.