JotPsych vs Supanote (2026)
Two scribes built only for behavioral health, which is the right shape for a specialty whose note formats and confidentiality rules are unlike anything else in medicine. JotPsych covers the width of the specialty, psychiatry through counseling, with templates for psychiatric intake and medication management alongside therapy formats. It shows the session transcript beside the draft, so a clinician can check a line against what was said, and it publishes a price ladder across several products. It also sells JotPay, which pays a practice for claims built on notes its own audit product has certified, even when the payer denies them, for 3.9 percent of claims paid. Supanote is narrower and better documented. It supports the behavioral note format set including SOAP, DAP, GIRP, BIRP, SIRP, PIR and PIE, writes a finished note into SimplePractice or TherapyNotes in one click, and publishes its business associate agreement in full along with a trust center. The gap between them is assurance. Supanote shows its terms; JotPsych attributes almost every independent check to a supplier rather than to itself.
- Coverage runs the width of the specialty, so a psychiatrist writing intakes and medication management notes is served alongside therapists.
- The transcript sits beside the draft, which matters when a note may be read years later in a licensure or legal proceeding.
- JotPay puts the vendor's money behind its own note certification, paying the practice for certified claims the payer denies, at 3.9 percent of claims paid.
- The note lands in the chart by itself: one click into SimplePractice or TherapyNotes, two systems that cover much of independent practice.
- The behavioral format set is complete, from SOAP and DAP to GIRP, BIRP, SIRP, PIR and PIE, with custom templates alongside.
- The paperwork is published rather than promised: a business associate agreement in full, a trust center, and a rate card starting near $20 a month.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. JotPsych and Supanote are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | JotPsych | Supanote |
|---|---|---|
| Primary category | Behavioral Health AI | Behavioral Health AI |
| Founded | Not recorded | 2024 |
| Headquarters | Brooklyn, New York, United States | Not recorded |
| Website | jotpsych.com | supanote.ai |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Documentation and practice platform for behavioral health from SmartScribe Corp. JotPsych records sessions on any device in 16 input languages and drafts structured notes in English for psychiatry, psychology, therapy and counseling, with templates for psychiatric intake and medication management, custom documents such as referral letters and prior authorization narratives, ICD-10, CPT and DSM-5-TR coding suggestions, laboratory recommendations, and JotAudit checks of each signed note against payer documentation rules.
Source: AI Health Index, September 2026
Supanote is an ambient documentation tool built for mental health clinicians, launched in 2024 and operated by Ionian Ventures Pvt Ltd. It supports the behavioral health note format set including SOAP, DAP, GIRP, BIRP, SIRP, PIR and PIE alongside custom templates, recognizes more than 20 therapy modalities including CBT, DBT, EMDR and internal family systems, and handles couples and, on its top tier, group sessions, which most ambient scribes do not attempt.
Source: AI Health Index, September 2026
Questions buyers ask
How do JotPsych and Supanote work with the EHR?
For JotPsych, the platform also offers e-prescribing, lab orders, insurance eligibility checks and billing without naming the networks behind them.
Supanote's Super Fill writes a finished note into SimplePractice and TherapyNotes in one click, two systems that between them cover a large share of independent behavioral health practice, and the integration sits on the Pro plan and above. Input paths are flexible: live recording, dictation or uploaded audio. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 20, 2026. No vendor pays for placement.
How are JotPsych and Supanote priced and sold?
In JotPsych's case, plans are priced per clinician per month, billed annually: Moonlighting at $53 a month ($637 a year) with 15 notes a month, Basic at $135 ($1,620) and Everything at $269 ($3,229); groups of seven or more clinicians get custom pricing with 10 percent off. Add-ons are priced separately, including unlimited audit suggestions.
For Supanote, the unit of charge is the note, which matches how a solo caseload scales. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 20, 2026. No vendor pays for placement.
How do JotPsych and Supanote handle patient data?
With JotPsych, audio is deleted permanently once transcription completes, with no copies in backup or archive. Unsigned notes are deleted automatically after a window the practice sets between 30 and 365 days, and signed notes are kept for at least seven years under the privacy policy (April 2026).
In Supanote's case, recordings are processed and then deleted immediately, and a clinician can delete notes, transcripts or the whole session history, with automatic note deletion on the higher plan. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 20, 2026. No vendor pays for placement.
Which settings and specialties do JotPsych and Supanote cover?
JotPsych states that more than 10,000 behavioral health practices use it.
Supanote names psychiatrists, psychologists, social workers and coaches among its users. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 20, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
The weighted question in behavioral documentation is what happens to the recording, and both answer it: JotPsych deletes audio once transcription completes, and Supanote deletes recordings immediately after processing. After that the two part company.
JotPsych's security page describes its controls in detail and credits each independent certification to someone else, its infrastructure host or its transcription supplier, so nothing independent covers JotPsych itself, and its business associate agreement is signed on request rather than published. Supanote publishes its agreement in full and lists SOC 2 and ISO 27001 as complete in its trust center, without showing the reports, so ask for them.
Neither publishes an accuracy figure, an evaluation method or results across accent, dialect or language. JotPsych markets itself as ensuring every encounter is fully documented while its own terms say the output may contain omissions, and a clinician signing a draft sees what the model wrote rather than what it missed.