JotPsych vs Supanote (2026)

AI Health Index verifiedAugust 4, 2026
Verdict

Two ambient scribes built only for behavioral health, which is the right shape for a specialty whose note formats and confidentiality rules are unlike anything else in medicine. JotPsych covers the whole specialty, psychiatry through counselling, with more than 60 behavioral specific note sections and a full published price ladder, and it lets the clinician review the session transcript before accepting the note. Supanote is narrower and better plumbed, supporting the complete behavioral note format set with native one click autofill into the practice systems therapists actually use, rather than moving text by hand. For a psychiatric group with mixed roles, JotPsych covers more of the work. For a therapy practice that wants the note to land in the chart with one click, Supanote is the tighter fit. Neither publishes what happens to the session recording.

The case for JotPsych
  • The coverage is the deepest behavioral health documentation in this index, spanning psychiatry, psychology, therapy and counselling with more than 60 specialty specific note sections rather than one corner of the specialty.
  • A full published price ladder across several products, which is rare anywhere in this index and lets a practice model the cost before a demo.
  • A session transcript is available for review before the note is accepted, which matters more in this specialty than in any other because the note may later be read in a legal or licensure context.
The case for Supanote
  • The note format coverage is complete for the specialty, supporting the full behavioral set alongside custom templates, which is the practical test for a therapist who was trained on a particular format.
  • Native one click autofill into the practice management systems mental health clinicians actually run, rather than a copy and paste transfer.
  • Narrow by design and deep in it, which suits a solo or small group practice that wants the note in the chart without a platform migration.

This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. JotPsych and Supanote are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded

At a Glance

Plain facts

Fact JotPsych Supanote
Primary category Behavioral Health AI Behavioral Health AI
Founded Not recorded 2024
Website jotpsych.com supanote.ai
Attribute Matrix

Side by Side

Axis
J
JotPsych
S
Supanote
AI Centrality
Autonomy and Oversight Model
Model and Technology Transparency
Model Supply Chain Disclosure
Clinical and Operational Evidence
AI Safety and PHI Stewardship
HIPAA and BAA Posture
Security Certifications and Trust Center
FDA and Regulatory Status
AI Governance and Bias Disclosure
AI Liability and Recourse
EHR and Interoperability Depth
Deployment Model and Data Residency
Commercial Transparency
Setting and Specialty Coverage
Citable Summaries

Each record in one paragraph

Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached. Generated from this pair’s live capability grades, so it moves when a grade moves.

JotPsych

The AI Health Index awards JotPsych its top capability grade on AI Centrality, Commercial Transparency and Setting and Specialty Coverage. Set against Supanote, JotPsych grades higher on Commercial Transparency and Setting and Specialty Coverage. Its thinnest published disclosure sits on Model Supply Chain Disclosure and AI Liability and Recourse. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.

Source: AI Health Index, August 2026

Supanote

The AI Health Index awards Supanote its top capability grade on AI Centrality. Set against JotPsych, Supanote grades higher on Model Supply Chain Disclosure and EHR and Interoperability Depth. Its thinnest published disclosure sits on AI Liability and Recourse. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.

Source: AI Health Index, August 2026

FAQ

Questions buyers ask

Should we choose JotPsych or Supanote?

On the axes where the AI Health Index separates them, JotPsych grades higher on Commercial Transparency and Setting and Specialty Coverage, and Supanote grades higher on Model Supply Chain Disclosure and EHR and Interoperability Depth. Neither leads on the greater share of scored axes, so the decision turns on which constraint is binding rather than on an overall winner.

Where do JotPsych and Supanote differ most?

The widest separation the AI Health Index records between JotPsych and Supanote is on Commercial Transparency, where JotPsych grades A and Supanote grades C. That axis sits in the Commercial group, so it should carry the most weight for a buyer whose binding constraint is contracting, scope and what the price actually covers.

Where do JotPsych and Supanote grade the same?

The AI Health Index grades JotPsych and Supanote the same on several axes, including AI Centrality, Autonomy and Oversight Model and Model and Technology Transparency. Neither holds an advantage the index can evidence on those axes, so they should not carry weight in a selection between these two.

What have JotPsych and Supanote not disclosed?

At the last review, at least one of JotPsych and Supanote published thin or absent detail on Model Supply Chain Disclosure and AI Liability and Recourse. The AI Health Index treats an absent disclosure as a gap in the public record rather than a failure of the product, so these are the axes to get in writing during diligence instead of inferring from the grade.

Keep Comparing

Related comparisons

Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.

Disclosure

The weighted axis in behavioral documentation is what happens to the recording, because the input is recorded psychotherapy, which is the most sensitive audio anywhere in this index and in many jurisdictions carries protections beyond the general health privacy rule. Neither vendor publishes a business associate agreement, a hosting region, a residency option or a subprocessor list, and neither publishes an accuracy figure, model card or evaluation methodology. Supanote's published pricing has been inconsistent across its own pages, which is a different failure from silence and worth confirming in writing before purchase.