JotPsych

The scribe is the origin and still the anchor: the vendor's own framing invites practices to start with the scribe and add billing, credentialing and a website later. The behavioral health note structures and DSM-5-TR aware coding are model work rather than templating. One reason to revisit rather than a deduction now: the platform expansion into billing, credentialing and e prescribing is the kind of growth that shifts a moat from the model to the switching costs of an all in one system, and this grade should be re examined once that suite matures.

Conventional draft and review with two useful additions. A session transcript is available for review before the note is finalised, which lets a clinician check the generated note against what was actually said rather than against memory, and editing is done by plain English instruction with the system learning preferences over time. Because the base workflow is copy and paste into the record, a human necessarily handles every note. Held at B because no acceptance rate, edit burden figure or confidence threshold is published.

No accuracy figure, model card, named models or evaluation methodology located. The performance claims are speed and superlative rather than correctness: a note in under 60 seconds, 90 percent of notetaking time saved, and better than human scribing, that last phrase being an unfalsifiable comparison with no defined human baseline. It belongs with the other accuracy overclaims this index tracks.

Adoption is real and named, with more than 10,000 behavioral health practices claimed and several identified by name including psychiatric groups and a TMS practice, but adoption is not benefit. No study, controlled evaluation, accuracy benchmark or third party performance rating was located. Graded C on the standing precedent that scale of use does not substitute for evidence.

This is the weighted axis for behavioral documentation because the input is recorded psychotherapy, and the disclosure here is thin. The only retention statement located is that your data does not hang around, which names no period, no deletion mechanism and no scope, and nothing was found on whether customer sessions or notes are used to train models. Compare Mentalyc, graded PHI-A in this index for an explicit does not train and does not retain commitment backed by SOC 2 Type II and PHIPA. Same segment, same sensitivity of input, materially weaker disclosure.

HIPAA compliance stated consistently across product materials. Business associate agreement terms are not published for inspection, and the product is self serve with a free trial requiring no credit card, so a clinician can begin recording sessions before any agreement conversation.

Not assessed. No named or dated attestation and no trust centre located in this pass, which is a notable gap for a product handling psychotherapy audio at claimed scale across 10,000 practices.

Not a regulated medical device and none claimed or required for documentation.

Graded on incentive structure, with a genuine distinction to hold. JotPsych describes its notes as audit proof by design, carrying the detail, time and language payers want to see, and states that they document complexity and SUPPORT THE CODE, while its billing arm charges a PERCENTAGE OF WHAT IT COLLECTS. That is the second instance in this wave, after Steer Health, of contingent pricing combined with documentation shaped to support billing level, and it is stated more explicitly here. In fairness, part of it is legitimate and specific to this specialty: psychotherapy CPT codes are TIME BASED, so a note that records session duration is meeting a real documentation requirement rather than inflating anything, and behavioral health has genuine under documentation problems. The concern is narrower than the phrasing suggests, and it is this: when the same vendor writes the note, decides what complexity it documents, and takes a share of what the resulting claim collects, no independent party sits between the documentation and the payment. No fairness, subgroup or accent disclosure was located.

The base workflow is transfer rather than integration: record, review the generated note, then copy and paste it into the record system. EHR integration exists but is offered as an ADD ON on paid plans, which is the pricing tell this index now reads deliberately, since what a vendor gates tells you what the base product lacks. For a solo behavioral health practice that may be entirely acceptable, and it does preserve a firm human gate, but a buyer should not assume structured write back is included.

Not assessed. Cloud delivered with web, phone and tablet capture, but no hosting region, residency option or sub processor detail was located.

A full published ladder across several products, which is rare anywhere in this index. The scribe is 150 US dollars per month for an individual and 130 per user per month for groups of 7 to 50, with custom pricing above that. The wider practice platform starts at 299 dollars a month for core software. Most notably the contingent elements are disclosed rather than hidden: billing is charged as a percentage of collections, credentialing is priced per payer, and the website product is a one time build plus hosting. A free trial requires no credit card. Publishing that billing is contingent is exactly the disclosure this axis rewards, even though the same fact drives the governance grade down, and those two judgements are consistent rather than contradictory.

The deepest behavioral health coverage in this index, and it spans the whole specialty rather than one segment of it. Where Mentalyc and Upheal centre on talk therapy and Supanote on therapy note formats, JotPsych covers psychiatry, psychology, therapy and counselling together, with 60 or more behavioral health specific note sections across psychiatric evaluation, medication management, therapy progress notes and intake, plus templates for TMS, Spravato and polypharmacy that no general purpose scribe attempts. Coding support includes DSM-5-TR alongside ICD-10 and CPT, which is the diagnostic standard this specialty actually uses. Longitudinal context is carried by referencing prior notes when drafting, which matters more in ongoing psychiatric care than in episodic medicine.