Ambient Scribes
C

Commure

General Catalyst backed roll up of Athelas, Augmedix, and Memora Health selling ambient clinical documentation that flows directly into autonomous coding, clinical documentation integrity, and claims automation. The ambient line spans Augmedix Go (AI drafted notes), Assist (AI plus specialist review), and Live (synchronous human documentation), integrates with more than 50 EHRs including Epic, Oracle Health, and MEDITECH, and is reported to power more than 250,000 providers. A January 2025 Vizient contract provides negotiated access for member health systems.

Last VerifiedJuly 6, 2026
Founded
2017
Headquarters
Mountain View, California
Website
www.commure.com
Categories
ambient-scribes, autonomous-medical-coding, rcm-and-prior-auth
Indexed Products
Commure Ambient (Augmedix), Commure Pro, Commure Agents
Assessment

Capability Axes

AI Capability
AI Centrality
A
Vendor Published

Ambient AI documentation is the product; output feeds autonomous coding and claims automation.

Autonomy and Oversight Model
B
Vendor Published

Human oversight is the product structure itself: Go (AI only), Assist (AI plus specialist review), Live (synchronous human documentation) as explicit tiers.

Model and Technology Transparency
Not rated
Clinical and Operational Evidence
Not rated
AI Safety and PHI Stewardship
B
Vendor Published

Trust center commits to no selling, renting, or sharing of PHI or customer data without permission, purpose limitation, customer data ownership, export in standard formats (FHIR, CSV, JSON), and deletion rights. Held back from A because the purpose limitation language (data processed to deliver, improve, and support products) does not explicitly state whether PHI is used to train models, the central AI era stewardship question.

Regulatory and Compliance
HIPAA and BAA Posture
B
Vendor Published

Trust center states all products and workflows align with HIPAA and HITECH Act standards. A standard Business Associate Agreement is published among the legal documents on commure.com. Held back from A because HIPAA alignment is asserted rather than evidenced by a named healthcare certification, and BAA execution terms are not detailed publicly.

Security Certifications and Trust Center
B
Vendor Published

Public trust center at commure.com/trust-center with concrete controls: AES-256 at rest, TLS 1.2+ with perfect forward secrecy, automated key rotation, MFA, RBAC, SSO, automated vulnerability scanning, annual third party penetration tests, annual subprocessor security reviews. Held back from A because the audit claim is ambiguously worded as audited by an independent third party (in progress / certified) with no named certification or date, and the SOC 2 Type 2 reference attaches to the data centers rather than to Commure itself.

FDA and Regulatory Status
Not rated
AI Governance and Bias Disclosure
Not rated
Integration and Deployment
EHR and Interoperability Depth
B
Vendor Published

Augmedix Go documented across more than 50 EHRs including Epic, Oracle Health, and MEDITECH, ambulatory and acute.

Deployment Model and Data Residency
B
Vendor Published

US data residency stated: US based infrastructure in SOC 2 Type 2 compliant data centers. Cloud delivered platform integrated with 60+ EHRs. Held back from A because no dedicated tenancy, VPC, or on premises options are published and residency detail stops at country level.

Commercial
Commercial Transparency
Not Rated
Vendor Published

No public pricing. Contact the vendor. Commure sells sales led enterprise contracts and publishes no rate card; under index policy adopted July 2026, undisclosed pricing is recorded as Contact the vendor and left ungraded rather than penalized. An F on this axis is reserved for published pricing claims contradicted by evidence.

Setting and Specialty Coverage
B
Vendor Published

Dozens of specialties documented across ambulatory and acute settings.

Public Record

Announced Deployments

Publicly announced health system deployments and partnerships. This is a record of announcements, not an assessment of deployment success or scale.

Vizient (group purchasing network)
January 2025
Negotiated access to the ambient documentation suite for member health systems
Vendor Published
Tenet Healthcare
Ambient AI platform deployed across Tenet's entire employed physician network
Ob Hospitalist Group (OBHG)
Autonomous medical coding across OBHG hospital programs
Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

Entry Price Pricing Basis BAA Tier Implementation Source
Contact the vendor
Enterprise contracts spanning ambient documentation tiers and revenue cycle services Vendor Published

Commure does not publish pricing. The tier structure (Go, Assist, Live at ascending service levels) is verified from vendor materials; no dollar figures are publicly available. The Vizient contract provides negotiated access for member health systems.

AI Health Index

An independent reference for evaluating AI vendors in healthcare. No vendor pays for inclusion, placement, or rating.

Index Status
Last index update
July 19, 2026
The AI Health Index is an editorial reference, not a regulatory body. Vendor data is verified against published sources and public regulatory filings. Figures labeled “Estimated” have not been confirmed by the vendor. See the Methodology page for evaluation standards and limitations.
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