Freed vs Microsoft Dragon Copilot
Almost nobody is genuinely choosing between these two, and the gap between them describes the buyer rather than the products. Freed is 39 to 119 dollars a month, published on the website, self serve, with a business associate agreement included by default on every tier so the cheapest plan is a viable production configuration. Dragon Copilot is an enterprise agreement quoted through Microsoft sales or a partner, with third party estimates ranging from roughly 150 to 830 dollars per provider per month. The real dividing line is the record system. Freed pushes the note through a browser extension and writes no discrete data into the chart; Dragon Copilot is embedded natively in Epic with structured capture and role based editions. If you are one clinician or a small practice that needs a note today, Freed. If discrete data has to land in the record and the deployment covers nurses and radiologists, this is not a contest.
- Pricing is fully published and so is the trial. Starter at 39 dollars a month for up to 40 notes, Core at 79 unlimited, Premier at 119 or 104 billed annually adding EHR push and coding, with a seven day trial that takes no credit card. You can establish the cost and test the product without speaking to anyone.
- A business associate agreement comes by default rather than gated behind an upper tier, which means the 39 dollar plan is genuinely usable by a United States clinician handling protected health information, not just an evaluation sandbox.
- The security disclosure is unusually specific for a self serve product: SOC 2 Type 1 and Type 2 described as independent third party audits, cryptographic modules following the federal standard, and all data processed and stored in United States Azure data centres under a business associate agreement with Microsoft.
- Discrete data in the chart. Freed pastes a note through a Chrome extension with no native API and no structured write back, so coded data never populates the record. Dragon Copilot is embedded natively with flowsheet capture and structured output, which is the difference between a document and data.
- Specialty and role range. Freed is strongest in primary care and documented as needing more editing in procedure heavy and subspecialty work. Dragon Copilot ships specialty templates and separate physician, nursing and radiology experiences.
- An organisation wide deployment with a governance file behind it: transparency, privacy and security white papers, a sub processor list, a named regulatory registration in the United Kingdom and an enterprise contracting path your compliance team already recognises.
Side by Side
| Axis | F Freed |
M Microsoft Dragon Copilot |
|---|---|---|
| AI Centrality | ||
| Autonomy and Oversight Model | ||
| Model and Technology Transparency | ||
| Clinical and Operational Evidence | ||
| AI Safety and PHI Stewardship | ||
| HIPAA and BAA Posture | ||
| Security Certifications and Trust Center | ||
| FDA and Regulatory Status | ||
| AI Governance and Bias Disclosure | ||
| EHR and Interoperability Depth | ||
| Deployment Model and Data Residency | ||
| Commercial Transparency | ||
| Setting and Specialty Coverage |
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Freed states that its models are trained only on de identified notes and that protected health information is never used for training. Read carefully, that means customer content does train the model after de identification, which is a different commitment from not training on customer data at all, and worth confirming in contract.
Microsoft publishes no rate card; the 150 to 830 dollar range cited here is partner and third party reported and is recorded as an estimate rather than vendor pricing. Neither vendor publishes a note accuracy figure.