DeepScribe vs Heidi Health (2026)
Language does not separate these two, since DeepScribe supports conversations in more than 110 languages and Heidi reports use in 110. The split is depth against reach. DeepScribe centers on oncology, writes notes and coding suggestions back into Epic, OncoEMR, iKnowMed, athenahealth and NextGen, and has a 98.8 KLAS Spotlight score and a 2025 Journal of Clinical Pathways study behind it. Heidi works across more than 190 countries, publishes its prices from a free tier, and is widening into Heidi Evidence for cited clinical questions and Heidi Comms for patient calls, with EHR integration on its Teams plan. If your failure mode is complex specialty documentation with evidence a committee will accept, start with DeepScribe. If it is geography, a price you can see, or a caseload spread across many specialties, start with Heidi.
- Oncology sets the design, with integrations into OncoEMR and iKnowMed, a Flatiron partnership covering more than 4,200 providers, and SmartPrep for oncology pre visit preparation.
- Its evidence comes from live care, with a 98.8 score in KLAS's 2025 Spotlight report and an August 2025 Journal of Clinical Pathways study in oncology, where Heidi's published research uses simulated visits and synthetic speech.
- Coding lives in the note. AI Coding places E/M, ICD-10 and HCC suggestions in the draft and syncs them into Epic.
- Heidi reaches more than 190 countries, with compliance pages for HIPAA, Australia and New Zealand, Canada, the UK and GDPR, and US data hosted within the United States.
- The price is published, from a free tier to Clinician at $110 per user a month billed annually, where DeepScribe sells through demos and order forms with no published price or trial.
- The platform reaches past documentation. Heidi Evidence answers clinical questions with citations from BMJ Group content, and Heidi Comms coordinates patient calls, bookings and follow ups.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. DeepScribe and Heidi Health are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | DeepScribe | Heidi Health |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2017 | Not recorded |
| Headquarters | San Francisco, California | Melbourne, Australia |
| Website | deepscribe.ai | heidihealth.com |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Heidi Health
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Clinical evidence
Heidi Health released an impact report analyzing five real-world pilots across Ontario, Canada, involving 333 active clinicians and over 111,000 documented patient visits.
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Pricing / packaging
Heidi restructured its pricing in February 2026 and moved upmarket.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
DeepScribe sells ambient AI documentation built for specialty care, with oncology at its center, to health systems, oncology networks and specialty groups. The scribe listens to the visit, pulls prior notes, labs, imaging, medications and diagnoses forward from the chart, and writes a structured note with coding suggestions back into the EHR.
Source: AI Health Index, July 2026
Heidi is a global ambient AI scribe that generates structured clinical notes from the patient encounter. It reports more than 175 million patient interactions supported across more than 190 countries, and solutions are published for family medicine, specialists, nurses, mental health, allied health, dentists, veterinarians and trainees.
Source: AI Health Index, July 2026
Questions buyers ask
How do DeepScribe and Heidi Health work with the EHR?
In Epic, including Haiku and Canto, a clinician picks the patient from a synced schedule, DeepScribe pulls prior context into the note, and the finished note and coding suggestions sync back in seconds.
With Heidi Health, the Teams integrations reach the main hospital and ambulatory systems. For Epic, Heidi describes ambient documentation, structured writeback and clinical task automation across Hyperspace, Hyperdrive and Haiku. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
How are DeepScribe and Heidi Health priced and sold?
DeepScribe's site offers a demo request and a sign in, its terms place fees, usage limits and other commercial terms in each order form, and it lists no rate, tier, unit of charge or trial.
For Heidi Health, a Max seat carries five times the usage allowance of a Standard seat for agents and Routines, and costs $299 per user per month billed annually. Scribing and evidence questions never draw on that allowance, and Heidi says it never charges overages. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
How do DeepScribe and Heidi Health handle patient data?
The business associate agreement governs protected health information, and DeepScribe describes encryption in transit and at rest, role based access, multifactor authentication and de identification of patient data, with a HIPAA audit report listed in its trust center.
In Heidi Health's case, data is never used for secondary purposes such as model training or commercialization, and clinical data is never shared or sold. Identifiable details are removed from transcripts and notes and processed separately from the rest. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
Which settings and specialties do DeepScribe and Heidi Health cover?
For DeepScribe, the company says it is used across 90 percent of community oncology centers, partners with Flatiron's network of more than 4,200 providers, integrates with OncoEMR and iKnowMed, and sells SmartPrep as an oncology pre visit product. It also publishes pages for cardiology, gastroenterology, neurology, orthopedics and urology, and a partnership with Pearl Health takes it to value based care providers.
With Heidi Health, the company reports around 2.8 million patient visits a week in 110 languages from 190 countries, and states coverage of more than 200 specialties. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Volume and language figures for both vendors are vendor published. Heidi's research team has posted three preprints on medRxiv, using simulated visits or synthetic speech, with no outside evaluation. Heidi's EHR integration comes with its Teams plan, priced on request, and its HIPAA page makes a business associate agreement available to every covered entity it works with. An earlier version of this comparison quoted third party price estimates for DeepScribe that trace to no named source; they were removed on 10 October 2026.