Heidi Health vs Scribeberry (2026)
The two strongest self serve scribes for a clinician who wants to buy without a sales process, and they compete on compliance rather than on features. Heidi has the wider world: 110 languages, 190 countries, more than 200 specialties, and the broadest independently examined certification stack in this category. Scribeberry has the tighter regulatory story for North America, claiming coverage across the United States and both Canadian federal and provincial regimes including one almost nobody else names, with enforced dual residency and everything included in a single per provider rate. The practical split is tier structure. Heidi's organization wide agreement and chart integration sit behind its upper tiers, so its cheaper plans are an evaluation configuration rather than a production one. Scribeberry charges once and includes the integrations.
- Coverage is the widest in the category, 110 languages across 190 countries and more than 200 specialties, with region appropriate residency operated per market rather than promised.
- The certification stack is the broadest independently examined one here, including the audited AI management standard, information security, quality management and a privacy scoped attestation.
- It has expanded past documentation into cited clinical decision support, so the same subscription covers a second job.
- It claims compliance with HIPAA, PIPEDA, the health privacy statute of every Canadian province and Quebec's Law 25, with business associate agreements signed on request.
- Pricing is simple and inclusive, a single per provider rate for unlimited use with every integration included and no per feature charge.
- Residency is enforced rather than offered, with Canadian data kept in Canada and United States data in the United States, alongside a named and typed attestation.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Heidi Health and Scribeberry are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Heidi Health | Scribeberry |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | Not recorded | 2023 |
| Headquarters | Melbourne, Australia | Edmonton, Alberta, Canada |
| Website | heidihealth.com | scribeberry.com |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Heidi Health
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Clinical evidence
Heidi Health released an impact report analyzing five real-world pilots across Ontario, Canada, involving 333 active clinicians and over 111,000 documented patient visits.
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Pricing / packaging
Heidi restructured its pricing in February 2026 and moved upmarket.
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Scribeberry
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Product / capability
Scribeberry Pro users can now call patients at Canadian and US numbers, or text them a browser video link that needs no app or account, directly from Scribeberry on the web or in the mobile app.
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Product / capability
Scribeberry brought Berry, its clinical agent, into its iPhone and Android app.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Heidi is a global ambient AI scribe that generates structured clinical notes from the patient encounter. It reports more than 175 million patient interactions supported across more than 190 countries, and solutions are published for family medicine, specialists, nurses, mental health, allied health, dentists, veterinarians and trainees.
Source: AI Health Index, August 2026
Scribeberry is a Canadian ambient scribe built for both Canadian and United States practice, claiming more than 30,000 providers. Compliance is claimed across HIPAA, PIPEDA, the health privacy statute of every Canadian province and Quebec's Law 25, with business associate agreements signed on request and a SOC 2 Type 2 examination stated to be held, the report available by email request rather than published.
Source: AI Health Index, August 2026
Questions buyers ask
How are Heidi Health and Scribeberry priced and sold?
For Heidi Health, a Max seat carries five times the usage allowance of a Standard seat for agents and Routines, and costs $299 per user per month billed annually. Scribing and evidence questions never draw on that allowance, and Heidi says it never charges overages.
With Scribeberry, an enterprise tier at around $79 per user carries a five provider minimum, which rules out solo and two clinician practices and is worth knowing before comparing headline rates. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How do Heidi Health and Scribeberry handle patient data?
In Heidi Health's case, data is never used for secondary purposes such as model training or commercialization, and clinical data is never shared or sold. Identifiable details are removed from transcripts and notes and processed separately from the rest.
For Scribeberry, no audio recording is created or stored at any point; transcription runs in real time on the vendor's own self-hosted encrypted service. Note text is held temporarily and encrypted for the single purpose of synchronizing across a user's devices, and the vendor states nothing encrypted remains once the user deletes the note. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Which settings and specialties do Heidi Health and Scribeberry cover?
With Heidi Health, the company reports around 2.8 million patient visits a week in 110 languages from 190 countries, and states coverage of more than 200 specialties.
In Scribeberry's case, most distinctively it pre populates Canadian statutory paperwork from encounter data, including CRA Disability Tax Credit forms, provincial referral letters and insurance documents. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
What evidence is published for Heidi Health and Scribeberry?
In 385 simulated visits, Heidi's unedited notes were 60% less likely than clinician written notes to contain a serious documentation error. A multilingual study built on five clinical dictation scripts rendered as synthetic speech reports that, across 77 languages, 97.5% of transcription errors carried low clinical risk and 0.42% were critical or high.
Scribeberry is preferred vendor to the Canadian Rheumatology Association, a specialty society designation, and appears as a named vendor in a Supply Ontario procurement process for AI scribe solutions, which is provincial public procurement participation. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Both publish accuracy claims that cannot be checked against live use: Scribeberry states a figure with no methodology, reference standard, denominator or date, and Heidi's accuracy results are preprints by its own research team using simulated visits. Neither publishes a subgroup or accent performance analysis.
The commercial structures differ in a way that matters more than the headline rate: Heidi's push to chart integration comes with its Teams plan while Scribeberry includes integrations in one rate. An earlier version of this note also said Heidi gated its business associate agreement behind those tiers, making the cheaper plans non compliant. That claim traced to competitor comparison pages; Heidi's own HIPAA page states it makes the agreement available to every covered entity with no tier condition. Corrected 13 September 2026.