Suki vs TORTUS (2026)
Both act inside the record rather than only writing to it, and they take opposite routes. Suki pairs ambient capture and dictation with voice commands that order medications, navigate charts, query the patient record and stage orders for review, over bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH and Elation. TORTUS's OSLER agent uses voice, vision and clicks to operate a record system through its own interface, and its Shell removes unsupported statements before the clinician sees the note. TORTUS publishes how well that filter works and was certified as a UKCA Class IIa medical device in June 2026, while Suki publishes no accuracy figure for command interpretation. For a US health system, Suki is the available option. For an NHS organization, TORTUS is built for that setting.
- It is available across US record systems, with bidirectional integrations with Epic, Oracle Health, athenahealth, MEDITECH and Elation and a partner program reaching MEDENT, Azalea Health and WellSky.
- The command layer goes past documentation, with voice ordering, chart navigation, order staging and questions answered against the patient record, plus ICD-10, E/M and HCC coding assistance.
- Suki Platform lets other healthcare software vendors embed its voice and ambient capabilities in their own products.
- It filters before the clinician. The Shell verifies each generated statement against the consultation and removes anything unsupported, with 92.7 percent of detected hallucinations removed on the live platform.
- The evidence is prospective, multi site and publicly funded, with a nine site evaluation of more than 17,000 patients backed by NHS England and independently evaluated.
- TORTUS states that it trains no model on the data and retains none, with patient audio at rest at zero by design, and Great Ormond Street Hospital tested it across a wide variety of accents.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Suki and TORTUS are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
Side by Side
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Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Suki
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Product / capability
Suki launched Suki Dictation, a standalone clinical dictation product built natively inside Epic and Meditech rather than delivered as a separate application alongside them.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Suki pairs ambient documentation with a voice command layer over the EHR. Clinicians can dictate, capture visits ambiently, or use voice commands to order medications, navigate charts, query patient records, stage orders for review and pull schedules. The product also offers ICD-10, E/M and HCC coding assistance, chart aware clinical questions answered against the patient record, and pre visit summaries.
Source: AI Health Index, August 2026
TORTUS is a UK clinical AI company built around NHS deployment, with over 2.5 million consultations recorded across ambulance clinical hubs, emergency departments, outpatients and general practice, the last through the X-on partnership. Its OSLER agent combines voice, vision and click based interaction to read screen context and act inside the record rather than only writing to it, generating notes, referral letters and coding for clinician approval.
Source: AI Health Index, August 2026
Questions buyers ask
How do Suki and TORTUS work with the EHR?
A clinician speaks the recommended orders, and Suki structures, codes and stages them in the EHR for review and sign off. At launch, Suki named labs, imaging, referrals and other order types across Epic, Cerner and MEDITECH as the next step.
General practice is reached through the X-on Health partnership, where TORTUS powers Surgery Intellect, which works with X-on's Surgery Connect telephony. OSLER can also operate a record system through its interface using vision and clicks, a route to breadth that does not wait for each record vendor to build an integration. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How do Suki and TORTUS handle patient data?
Suki does not identify the clinician or the patient in voice recordings, creates and keeps no voice signatures, and uses voice only to transcribe and summarize the note. Audio and transcripts are permanently deleted after 30 days, and the final clinical note is kept for the length of the service contract.
For TORTUS, the company states that no model is trained on customer data and no data is retained, gives patient audio retained at rest as zero by design, and its data processing addendum says transcriptions, summaries and letters are not stored in the system; deleted data is cryptographically erased. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Which settings and specialties do Suki and TORTUS cover?
With Suki, the homepage claims use across more than 100 specialties, on desktop and on iOS and Android devices, in various care settings. Integration with Epic, Oracle Health, athenahealth and MEDITECH puts the product inside the EHRs most US health systems run, from large integrated networks down to ambulatory practices.
In TORTUS's case, the coverage is deep in the NHS and unevidenced elsewhere. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
What evidence is published for Suki and TORTUS?
For Suki, deployment scale carries most of the public case. MedStar Health expanded its partnership and put the product in front of thousands of clinicians across ambulatory specialties, alongside partnerships with Zoom and athenahealth.
TORTUS co ran a nine site ambient voice evaluation covering more than 17,000 patients with £500,000 of NHS England backing, evaluated independently by Great Ormond Street Hospital's DRIVE unit for NHS England, with results feeding the UK Government NHS Ten Year Plan for ambient voice technology and a Lancet submission under review. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Suki publishes no accuracy rate for interpreting a spoken command, and TORTUS's published safety metrics cover note content rather than the actions OSLER takes in the record. A misread medication order is a clinical event rather than a text correction. TORTUS does not claim HIPAA on its own material and publishes no business associate agreement, while Suki states that it acts as a business associate and signs agreements with customers.
Suki publishes no price and offers no free tier or trial, while TORTUS lists an NHS trust price of £200,000 a year for up to 100,000 hours of audio on the G-Cloud framework. An earlier version of this comparison said TORTUS holds a self certified UKCA Class I registration; it was certified as a UKCA Class IIa medical device by a UK Approved Body on 24 June 2026. That statement was corrected on 10 October 2026. It also said neither vendor publishes a price; TORTUS's NHS price is on its G-Cloud 15 listing, corrected on 11 October 2026.