Doximity Scribe vs Heidi Health (2026)
Both offer a free product to individual clinicians and only one of them is free in the way that matters. Doximity covers every user under a business associate agreement regardless of price, so a United States clinician can use it on real patients from the first note. Heidi's free tier gives unlimited transcription but its organisation wide agreement and its push to chart integration both sit behind the Practice tier, which means the free plan is an evaluation configuration rather than a production one. Heidi is far the better product if you pay: 110 languages, 200 specialties, region appropriate residency and the broadest certification stack in the category including ISO 42001. Doximity is the better answer if you want zero cost and zero procurement, and you accept that the note stops at the clinician, because no record system integration was located for it at all.
- Free to every verified United States clinician and student with no tiers, no note limit and no upgrade path required, against a free tier that cannot legally carry protected health information for a United States organisation.
- All users are covered by a business associate agreement, where the alternative gates its organisation wide agreement behind the Practice tier and above.
- No audio stored or retained, recordings processed in real time and discarded once the note is generated, with the encounter processor named. That is the clearest data commitment either side makes at the free end of this market.
- Coverage nothing else here approaches: 110 languages across 190 countries and more than 200 specialties, with region appropriate data residency operated per market rather than promised.
- The broadest independently examined certification stack in the category, ISO 42001 for AI management, ISO/IEC 27001:2022, ISO 9001 and a SOC 2 Type II scoped to all five trust services criteria including privacy.
- It reaches the chart. Push to chart integration with systems including Epic and Oracle Health exists on the Practice and Enterprise tiers, where the alternative has no located record system integration at all.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Doximity Scribe and Heidi Health are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Doximity Scribe | Heidi Health |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2010 | 2021 |
| Headquarters | San Francisco, California, United States | Melbourne, Australia |
| Website | doximity.com | heidihealth.com |
Side by Side
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached. Generated from this pair’s live capability grades, so it moves when a grade moves.
The AI Health Index awards Doximity Scribe its top capability grade on AI Safety and PHI Stewardship and Commercial Transparency. Set against Heidi Health, Doximity Scribe does not grade higher on any scored axis, though the two are level on several axes, including Model and Technology Transparency, Model Supply Chain Disclosure and Clinical and Operational Evidence. Its thinnest published disclosure sits on AI Liability and Recourse. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, August 2026
The AI Health Index awards Heidi Health its top capability grade on several axes, including AI Centrality, AI Safety and PHI Stewardship and Security Certifications and Trust Center. Set against Doximity Scribe, Heidi Health grades higher on several axes, including AI Centrality, Autonomy and Oversight Model and Security Certifications and Trust Center. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, August 2026
Questions buyers ask
Should we choose Doximity Scribe or Heidi Health?
The AI Health Index grades Heidi Health higher than Doximity Scribe on every axis that separates them, several axes, including AI Centrality, Autonomy and Oversight Model and Security Certifications and Trust Center. Doximity Scribe does not grade higher on any scored axis.
Where do Doximity Scribe and Heidi Health differ most?
The widest separation the AI Health Index records between Doximity Scribe and Heidi Health is on AI Liability and Recourse, where Doximity Scribe grades D and Heidi Health grades B. That axis sits in the Regulatory and Compliance group, so it should carry the most weight for a buyer whose binding constraint is where regulatory exposure sits and who carries it.
Where do Doximity Scribe and Heidi Health grade the same?
The AI Health Index grades Doximity Scribe and Heidi Health the same on several axes, including Model and Technology Transparency, Model Supply Chain Disclosure and Clinical and Operational Evidence. Neither holds an advantage the index can evidence on those axes, so they should not carry weight in a selection between these two.
What have Doximity Scribe and Heidi Health not disclosed?
At the last review, at least one of Doximity Scribe and Heidi Health published thin or absent detail on AI Liability and Recourse. The AI Health Index treats an absent disclosure as a gap in the public record rather than a failure of the product, so these are the axes to get in writing during diligence instead of inferring from the grade.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
Heidi's free tier gives unlimited transcription but its organisation wide business associate agreement and push to chart are gated to the Practice tier and above, so the free plan is not a compliant production configuration for a United States organisation handling protected health information. Doximity's free product carries an agreement for all users but no located record system integration, no described review gate and no acceptance or edit burden figure.
Neither vendor publishes an accuracy or error rate, and neither publishes an accent or dialect performance analysis. Third party review of Heidi reports that the scribe does not adaptively learn a clinician's style and that multi problem visits document less reliably than single problem encounters.