TheraPro

The AI note writer is the whole product. A therapist records a session, dictates a recap of up to ten minutes or types notes, and TheraPro's model turns that into a progress note in SOAP, DAP, BIRP, GIRP or a custom template, with billing code detection and, on the Pro plan, diagnostic assistance and treatment planning drawn from the same session.

Everything else on offer, the Mac app for better audio, note history, templates and personalization, exists to feed the model or hold its output. Without the summarization model there is nothing left to sell, and TheraPro sells it as a replacement for writing progress notes from scratch.

Every note is a draft the therapist reads, edits or regenerates and then copies into the record, so nothing reaches the chart without the therapist moving it there. Billing codes come as detected suggestions, and personalization and templates let the therapist shape what the model writes.

The missing part is the Pro plan's clinical layer. Diagnostic assistance and treatment planning go beyond documentation, and nothing explains how those suggestions are presented, what sources they rest on, or what limits keep them from being pasted into a chart as a diagnosis the therapist did not make.

The suppliers are named; the model behind any given note is not. TheraPro's subprocessor list names OpenAI, Anthropic and Google for AI services and Deepgram for transcription, and plans are split between a base AI model on the free plan and a premium AI model on Plus and above. No model family, version or routing rule says which provider writes which note or what separates the base model from the premium one.

TheraPro lists model updates among its new features, which signals that the model behind the notes changes over time, but no changelog, version history or notice to users explains what changed or when.

The chain is listed by name. TheraPro's data processing agreement carries a subprocessor annex with the country of processing for each party: Microsoft for data storage and cloud infrastructure, OpenAI, Anthropic and Google for AI services, and Deepgram for audio transcription, all in the United States, alongside Auth0 for sign in, Stripe for payments, Freshdesk for support, Brevo for marketing in France, and OSI for software development and infrastructure management in the United States and Bulgaria.

The terms that follow the data are partly stated. TheraPro says it keeps business associate agreements with every partner that may handle patient information and does not let third parties use session data to train or improve their own models. How long each AI provider and Deepgram keep audio, transcripts or prompts is not stated, and nothing says which of the three AI providers drafts a given note.

Two company figures make up the evidence: therapists save more than five hours of note writing a week, and 98 percent of users say TheraPro is easy or very easy to use. Neither comes with a sample size, survey method or period, and neither measures whether the notes are accurate.

Testimonials are signed by first name, initial, credential and city, such as a PsyD in Redlands, California and an LMFT in Chicago, rather than by named practices. No practice, clinic or study is named, and nothing compares TheraPro's notes with notes written by the therapist.

Session recordings are short lived, and de identified session data feeds TheraPro's own models. The home page says audio is deleted immediately, while TheraPro's sample informed consent for clients describes recordings as temporary files deleted after a limited operational period, once they are no longer needed for processing, quality assurance, troubleshooting or reprocessing. Drafted notes stay in the therapist's history, 14 days on the free plan and indefinitely on paid plans, so notes are kept for the therapist even if patient identifiers are not.

The same consent says TheraPro may use de identified data to develop and evaluate its own AI models and for research and analytics, unless a therapist's or organization's settings turn that off, and that third parties may not train on session data. Nothing describes safety engineering, such as how a note that misstates risk or adds content not said in session is prevented or caught.

TheraPro AI, Inc. publishes its business associate agreement on its website, last updated in June 2025, so a therapist can read it before signing up. It names TheraPro as the business associate of any therapist or other professional who enters a services agreement with it, which covers every plan, and binds TheraPro to HIPAA safeguards, breach reporting, minimum necessary use and the return or destruction of information at the end of the engagement.

The agreement requires TheraPro to ensure that any subcontractors that create, receive, maintain or transmit protected health information agree to the same restrictions, and TheraPro says it holds business associate agreements with every such partner. Those partners, including the AI and transcription providers, are named in its data processing agreement.

No independent attestation is held yet. TheraPro says SOC 2 certification is coming, without a date or auditor, and lists its controls as SSL encryption, 24 hour security monitoring, access to sensitive data limited to two people and immediate audio deletion. Its data processing agreement adds internal audits, regular vulnerability assessments, multifactor access and a breach response team, all run by TheraPro itself.

TheraPro also calls itself certified HIPAA compliant, though no certification of that kind exists under HIPAA and no outside assessment is named behind the phrase. There is no trust center, penetration test statement or report a therapist can request.

TheraPro states no regulatory position. For most users the product is a documentation tool, summarizing what happened in a session the therapist attended, and that work needs no device positioning.

The Pro plan's diagnostic assistance and treatment planning move into clinical suggestion. They draw on the therapist's own session, so the clinician can check each suggestion against what was said, but TheraPro gives no intended purpose statement that tells a therapist whether those features are meant to suggest a diagnosis, support one or only format it. The nearest thing to a statement of purpose is the sample consent form TheraPro offers therapists for their clients, which describes drafting notes and producing insights from sessions and does not mention diagnosis at all.

Nothing describes how the note model is tested, monitored or governed. TheraPro offers a base model on its free plan and a premium model on paid plans, and notes model updates as a feature, without saying how a change is evaluated before release or how note quality differs between the two.

Therapy sessions vary widely in speakers, accents, languages and topics, and the product offers output in other languages. No accuracy results by language, session type or client group are given, so a therapist cannot tell where notes are more likely to go wrong.

Review is the only safeguard: the therapist reads every draft, can regenerate it, and decides what goes into the record. Session transcripts let a therapist check a note against what was actually said.

Nothing commits TheraPro to the accuracy of a note, a detected billing code or a diagnostic suggestion. There is no error rate or warranty to lean on, and the terms of service govern the subscription rather than the output. The business associate agreement gives the therapist a right to end the agreement if TheraPro breaches it and requires breach reporting, which covers misuse of patient information rather than a wrong note.

There is no integration with any record system. Notes are copied and pasted into whatever EHR or practice management system the therapist uses, which TheraPro presents as working with any of them. Output comes in SOAP, DAP, BIRP, GIRP or narrative format, or a therapist's own template, and that formatting is how TheraPro fits different record systems without connecting to any of them.

That keeps the product simple for solo therapists on any platform, and it means nothing is written to or read from the chart automatically: no client list sync, no note filing and no billing code transfer. Group practices on the multi therapist plan work the same way.

TheraPro runs as a hosted web service with a Mac desktop app, and its data processing agreement states where each part of it runs. Microsoft stores data and runs the cloud infrastructure in the United States, the AI and transcription providers process in the United States, and OSI, which handles software development and infrastructure management, works from the United States and Bulgaria. Encryption in transit and at rest, network segmentation and backups kept in redundant locations are described.

Isolation between therapists' accounts is not described beyond role based access. Prices in euros, VAT terms and standard contractual clauses for European transfers show customers outside the United States as well, and with every processor listed outside Europe save one marketing tool, European users' session data is processed in the United States under those clauses.

Every plan is priced and can be bought without talking to anyone. The free plan covers three recorded sessions and three typed sessions a week with 14 days of note history. Basic is 19 a month, Plus 39 and Pro 59, shown in euros before VAT, with weekly session limits that rise from 15 to 30 to unlimited, and recap and typed sessions counted separately.

Any paid plan starts with a 14 day trial, annual billing saves 25 percent, and therapists with education, government or military email addresses get a further 50 percent off the individual plans. A calculator shows what each note costs on each plan for a given monthly session count. Only the multi therapist plan, with a two user minimum and extra discounts above five users, is quoted.

Outpatient mental health is the stated setting, with each license type named: marriage and family therapists, clinical social workers, mental health counselors, professional counselors, psychologists and psychiatrists. TheraPro handles individual and group sessions, in person or on any telehealth platform, and offers note output in other languages.

Nothing ties that coverage to a named practice, program or evaluation, so there is no way to tell how well notes hold up for couples and family work, group sessions, psychiatric medication visits or sessions in languages other than English. Substance use treatment and inpatient settings are not mentioned.