AI Health Index
Workforce & Training
S

SimX

SimX provides multiplayer VR simulation for healthcare education. Learners share a virtual patient encounter, speak with simulated characters and practice assessments, procedures and team decisions. Institutions can select scenarios from a marketplace or customize cases for their curricula.

AI Assistant automates character dialogue, actions and scenario progression while faculty retain controls to intervene or disable it. Autonomous Simulation supports practice without a facilitator present and returns reports on completed objectives. The broader platform also supports manual moderation and offline training. SimX serves nursing programs, hospitals, emergency services and military organizations. Founded in 2013, it remains an active brand within Madison Industries following the 2024 acquisition.

AI Health Index verifiedOctober 14, 2026
Compare SimX with other vendors
Founded
2013
Headquarters
Mountain View, CA
Website
www.simxvr.com
Categories
workforce-and-training
Indexed Products
SimX VR, AI Assistant, Autonomous Simulation, Virtual Manikin, SimX VALOR, Scenario Editor
Buyer Segments
Nursing programs, Medical schools, Hospital simulation centers, Emergency medical services, Military medical training
Assessment

Capability Axes

An AI Health Index grade measures what a buyer can verify from public sources on the date shown. It is not a rating of how good the product is. A vendor can build an excellent system and grade low on an axis because it publishes nothing an outsider can check. How grades read

AI Capability
AI Centrality
BB on AI CentralityThe model is the engine of a core module. The platform carries other value, but this capability does not exist without it.
Vendor Published

AI Assistant automates dialogue and character actions inside the VR platform, while learned services rely on OpenAI. Multiplayer simulation, manually moderated scenarios, physical interaction and the case library provide value beyond that automated module.

Autonomy and Oversight Model
DD on Autonomy and Oversight ModelNo oversight structure is published. An absolute claim that the system does not err grades here too, because a buyer who believes it will not build the review step that would catch a failure.
Vendor Published

Faculty can observe, override or disable AI behavior at any time. The product also makes absolute claims of zero hallucinations and no unsafe responses. Those claims lack qualification for recognition failures or a defined escalation threshold.

Model and Technology Transparency
BB on Model and Technology TransparencyThe approach or the suppliers are named without the version and update discipline behind them. Naming a supplier is the entry to this band both here and on Model Supply Chain Disclosure, which ask different questions of the same disclosure: who receives the data, and what produces the output.
Vendor Published

OpenAI supplies the learned AI services. The assistant triggers authored dialogue and scenario behavior instead of offering unrestricted generation. Specific model versions, training adaptations and the process for communicating model changes remain unspecified.

Model Supply Chain Disclosure
BB on Model Supply Chain DisclosureSubstantial partial disclosure, or a chain that is structurally short: an in house build, a cleared model that cannot be quietly swapped, or a deployment where the transfer does not occur at all. Naming the model provider exits the band below into this one; the axis rises from here on the completeness of the party list and on the terms that govern data once it arrives.
Vendor Published

OpenAI is the named AI provider and AWS hosts the service. Customer data cannot be used for training. The complete list of model related subprocessors, their retention periods and processing locations remains unspecified.

Clinical and Operational Evidence
BB on Clinical and Operational EvidenceNamed deployments with dated outcome figures and enough method to test them, or published research short of independent validation.
Peer Reviewed Publication

A 2025 Cureus study found similar critical action completion with SimX and manikins among 14 pediatric cardiac fellows. This prospective crossover evaluation used four scenarios in 2021. It supports the simulation platform, but predates the AI Assistant launched in 2026.

AI Safety and PHI Stewardship
BB on AI Safety and PHI StewardshipCategorical commitments are published, such as no training on customer data, without the retention schedule behind them.
Vendor Published

Customer data is excluded from model training, and stored data is encrypted. The privacy policy uses purpose based retention rather than a fixed schedule. Scenario boundaries are described, but a specific response process for harmful AI behavior is unspecified.

Regulatory and Compliance
HIPAA and BAA Posture
BB on HIPAA and BAA PostureBusiness associate status is stated and supported by a substantive privacy document, with the agreement or its scope not fully published. For a vendor outside the United States, an equivalent regime documented to this depth grades here. A vendor whose product does not process protected health information grades here too when it says so plainly and explains the scope, with a service privacy document behind it: stating a position a buyer can rely on is the posture this axis grades, and the band above is closed to it because there is no agreement to publish.
Vendor Published

Service terms prohibit sharing identifiable patient information and protected student records without prior written approval. A substantive privacy policy covers the applications and institutional users. This establishes a restricted default data scope, without a generally available BAA.

Security Certifications and Trust Center
CC on Security Certifications and Trust CenterControls are described with an outside check behind them, such as independent penetration testing on a stated cadence, but no attestation against a recognized framework. A certification that tests the software security features rather than the vendor operations, such as federal health IT certification, is an outside check of this kind.
Vendor Published

Annual independent penetration testing covers production and corporate environments, including the products. AWS supplies the named SOC and ISO assurances for hosting. A separate SimX certification artifact is not established by those cloud infrastructure claims.

FDA and Regulatory Status
CC on FDA and Regulatory StatusNo device claim is made and the product is scoped accordingly. Most administrative and operational products sit here and are not penalized for it, because this axis grades the appropriateness of the positioning rather than possession of a clearance.
Vendor Published

SimX trains healthcare personnel through simulated patients, procedures and team scenarios. Its clinical content is educational, with no device claim for diagnosing or treating real patients. The software agreement also separates training content from actual medical care.

AI Governance and Bias Disclosure
BB on AI Governance and Bias DisclosureA governance framework with named process behind it, such as certification to an artificial intelligence management standard, or material written for a customer own review committee to evaluate the product with. A framework covering the vendor whole portfolio counts when its scope reaches this product; what it cannot supply is the product specific evaluation the band above asks for. Published results within the one group where the performance of this product is most at risk also sit here: evaluation on the question this axis asks, short of the comparison across groups the band above requires. A medical device clearance or certification, and the quality system behind it, does not reach this band on its own; it is graded under regulatory status. A regulator reviewed plan governing how the model may change does reach it.
Vendor Published

A medical oversight board vets scenarios, and the assistant operates within clinician authored actions and pathways. This establishes a content review process. Comparative model performance across learner accents, demographics or clinical scenario groups remains unspecified.

AI Liability and Recourse
BB on AI Liability and RecourseA published falsifiable commitment, or a real correction route the affected person can exercise against the vendor. A published error rate with its method and denominator grades here. A statutory right that runs to the covered entity rather than to the vendor does not reach this band on its own: every other route here asks something of the vendor, and being located in a particular jurisdiction is not conduct.
Vendor Published

Users can request correction or deletion of personal information directly from SimX. Faculty also retain control over simulation behavior. Service terms disclaim error free operation and do not promise remediation specifically for incorrect AI responses.

Integration and Deployment
EHR and Interoperability Depth
DD on EHR and Interoperability DepthNo integration evidence. A connector described as available on request grades here until one exists.
Vendor Published

After action reports capture completed objectives and can be emailed to learners. Implementation services help institutions adopt VR, but no named EHR connector, learning platform connector or verified interoperability standard accompanies that reporting workflow.

Deployment Model and Data Residency
BB on Deployment Model and Data ResidencyOptions and residency are stated with isolation or the processing path left open.
Vendor Published

Hosted services use AWS data centers in the United States. An offline mode also supports restricted networks and disconnected training. Tenant isolation, external AI processing locations and feature parity for AI during offline use remain unspecified.

Commercial
Commercial Transparency
CC on Commercial TransparencyNo price is published and the posture is discoverable: a buyer can establish how the product is sold and what drives the cost before contacting the vendor. Most of the index sits here.
Vendor Published

Program size and selected modules determine the sales quote. The current offer includes a personalized demonstration and guided onboarding, with no numerical subscription price. Historical presentation prices and individual study budgets are not current list prices.

Setting and Specialty Coverage
BB on Setting and Specialty CoverageCoverage is named with validation behind part of it.
Vendor Published

Training covers nursing, physicians, emergency services and military teams. Named users include Cleveland Clinic and Yale New Haven Hospital. Pediatric cardiac simulation has a small prospective evaluation, while validation of the newer AI Assistant is less established.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

Entry Price Pricing Basis BAA Tier Implementation Source
Contact sales
 Custom quote based on program size and selected modules. Identifiable patient data requires prior written approval; no general BAA tier established. Implementation plans are available; no separate amount stated. Vendor Published

Consumer VR hardware, modules and program requirements affect the deployment. Earlier case study costs do not establish a current entry price.