EzyScribe
EzyScribe is an ambient AI medical scribe from Pennhealth Informatics LLC of Trevose, Pennsylvania, a clinical documentation and business process outsourcing company working since 2017. It listens to the patient visit on a phone or desktop and drafts a structured note in SOAP, history and physical, APIR, PIE or a custom template, which the clinician reviews, edits and signs before it syncs into the EHR over HL7 FHIR, with support for 20 languages and a 30 day backup.
Alongside the scribe, Pennhealth sells an AI voice agent that schedules, confirms and reschedules appointments and makes reminder calls, an AI revenue cycle service covering eligibility checks, prior authorization, coding, claims and payment posting, and AI classification of clinical documents such as discharge summaries and operative notes. Human virtual scribes and medical assistants are available as an add on. The company names cardiology, dental, dermatology, family practice, internal medicine, behavioral health and orthopedics among the specialties it serves, and offers a 14 day free trial.
Capability Axes
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The scribe is a speech and language pipeline: it captures the conversation, interprets clinical context with natural language processing and medical knowledge models, and generates the structured note, and the voice agent and document classification run on the same kind of models.
Pennhealth also sells human virtual scribes and medical assistants, so part of what a practice buys can be people rather than models.
Notes are drafts: the clinician can edit them in EzyScribe and they reach the EHR ready for review and sign off. The voice agent places outbound reminder calls and reschedules visits on its own, and the revenue cycle service checks eligibility, codes and submits claims.
What review, if any, sits between those automated calls, codes and claims and the patient or payer is not described.
Four steps describe the pipeline: audio capture, interpretation of clinical context with natural language processing and medical knowledge models, generation of the structured note, and sync to the EHR.
No speech or language model, training data or version is named.
The privacy policy names Google Places among the service providers behind the website, and the scribe itself is described as natural language processing and medical knowledge models.
No speech recognition or language model provider is named.
The site describes faster charting and better note accuracy, markets its word error rate as a strength, and quotes two physicians, named without a practice, on accuracy and time saved.
The claims carry no figure, study or named customer.
Visit data falls under a HIPAA compliance statement and a 30 day backup, and the privacy policy covers personal data from its website and services, keeping it only as long as needed and allowing processing wherever the parties involved are located.
How visit audio and notes are kept, and whether they train any model, is not stated.
Note taking is sold as fully HIPAA compliant, and the privacy policy is a general website and service notice built for personal data rather than patient records.
EzyScribe publishes no business associate agreement and does not say it signs one.
The product is described as secure, with 24 hour IT support from Pennhealth and a 30 day backup of notes.
No certification, security page or outside test is named.
The product drafts documentation, schedules appointments, supports billing work and sorts clinical documents, and makes no device claim; the clinician reviews and signs each note.
Nothing in the product makes or recommends a diagnosis or treatment.
Twenty languages are supported, and the word error rate is presented as a selling point.
No accuracy is published by language, accent or specialty.
Clinicians review, edit and sign each draft before it enters the record, so a wrong note can be caught at the point of care.
No accuracy figure, warranty or remedy covers a wrong note, call or claim.
Pennhealth's developers integrate EzyScribe with EHRs over HL7 FHIR, pulling patient data and writing notes into the correct sections of the chart, and the site lists email, calendar, virtual meeting and conference room tools among its connections.
No EHR vendor or live integration is named.
Phones and desktops reach the hosted service, with notes synced into the practice's EHR and support from Pennhealth's team.
Where audio and notes are processed and stored is not stated.
A 14 day free trial starts from the website, and demos are offered for practices that want a guided setup. The scribe, voice agent, revenue cycle and classification services are sold as separate solutions.
EzyScribe lists no prices for any of them.
EzyScribe sells to clinics, hospitals and private practices across the United States, with cardiology, dental, dermatology, family practice, internal medicine, behavioral health and orthopedics named among its specialties and templates for SOAP, history and physical, APIR and PIE notes.
Its customers are not named.
Pricing
Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.
| Entry Price | Pricing Basis | BAA Tier | Implementation | Source |
|---|---|---|---|---|
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Not published
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Free 14 day trial from the website; no price or unit of charge is published. | EzyScribe describes the scribe as HIPAA compliant; no business associate agreement is published. | Not published. Setup is guided by the Pennhealth team. | Vendor Published |
The scribe, voice agent, revenue cycle and classification services are sold separately, and human virtual scribes are an add on. No price is published.