MedWriter

Everything MedWriter sells runs on its scribe. It listens to the visit, transcribes it live and writes a structured note in the clinician's template, from chief complaint and history through assessment, risk assessment and plan, and the same session feeds code suggestions, MIPS checks and a set of drafted documents: prior authorization requests, denial appeals, referral letters and patient instructions.

Team management, template sharing and the EHR extension exist to carry the model's output into a practice's workflow. Take away the speech and language models and nothing remains, and MedWriter sells itself directly against other AI scribes rather than as a feature of a larger system.

Everything MedWriter writes is a draft for the clinician or team. Notes come from templates the clinician controls, ICD-10 codes and the E/M level are suggestions for review before a claim, and prior authorizations, appeals and patient instructions are drafted for someone to send. Activity logs record account actions for eligible customers.

The gap is in how that review is supported. Nothing ties a sentence in the note to the moment in the recording it came from, which makes checking a long psychiatric note against the session slow work. A clinician quoted by MedWriter says it guarantees that they meet all documentation requirements for accurate billing, a promise only the clinician's own review can keep.

Nothing identifies what produces the notes. MedWriter describes real time recording, live transcription and AI generated documentation, with hint words a clinician adds to steer recognition of unusual drug names and terms, but names no speech recognition engine, language model, provider or version.

The working parts it does describe are practical: sessions can be paused and resumed, recorded through headphones for telehealth or on a phone or tablet, and drafted into specialty templates the clinician customizes and shares across a practice. Coding suggestions are said to weigh visit complexity, risk and data reviewed. No release notes or model change history are offered, so a practice cannot tell when the model behind its notes and codes has been replaced or retuned.

No outside party in the chain is named. MedWriter does not identify the speech recognition service, language model provider or cloud host that receives recordings and patient information, and there is no subprocessor list.

The privacy policy mentions only third party sign in through providers such as Google and the advertising networks used on the website. The business associate agreement MedWriter offers would be the place where downstream parties are bound to HIPAA terms, and it is not available to read, so a practice cannot see which companies hear its patients' sessions or whether they keep or train on them.

Testimonials and a time estimate are the evidence. Practices quoted by name include Mend Psychiatry in Columbus, Ohio, Innovative Treatment Centers and Baltimore Ketamine Clinic, praising completeness, adaptability to psychiatric care and customization, and one clinician says it beat DeepScribe, Freed and Sully in their own trials. A neurology nurse practitioner credits it with keeping her documentation billing ready.

The only figure is about 15 to 25 minutes saved per drafted document, with no sample or method. Nothing measures note accuracy, code accuracy, prior authorization approval rates or appeal outcomes, the results the product's broader document drafting would need to show.

Practices can configure their own data retention and deletion rules, and patient information is encrypted at rest and in transit. The privacy policy keeps customer data for as long as needed to provide the service, subject to legal requirements and user settings.

Nothing says whether session recordings or notes are used to train or tune models, whether audio is kept after the note is drafted, or how data is de identified. Safety engineering is not addressed, such as how a draft that invents a symptom, a medication or a diagnosis is caught before it reaches a prior authorization or appeal letter.

MedWriter offers a business associate agreement and describes its design as HIPAA compliant, with encryption of patient information in storage and in transit. The privacy policy from S7Labs, LLC, updated in October 2026, covers the website and customer data, says the agreement's terms apply to any session input that is protected health information, and ties retention to user settings with deletion on request.

The agreement itself is not published, and nothing says whether it is available on the Standard plan or only on Pro, what it obliges MedWriter to do, or whether it binds the speech and language model providers that process recordings.

No outside attestation or audit is claimed. The controls described are encryption of patient information at rest and over external networks, optional multifactor authentication, activity logs for eligible customers and user permissions managed from an admin dashboard for group practices.

There is no SOC 2 report, HITRUST or ISO 27001 certification, penetration test statement or trust center, and which plans count as eligible for activity logs is not stated. A practice evaluating MedWriter has the company's own description of its controls and the business associate agreement it offers, with no independent check of how those controls run in practice.

MedWriter is sold as documentation and administrative drafting, with no regulatory position stated. Its notes include an assessment with diagnoses and differential diagnoses, a risk assessment and a treatment plan, and patient instructions list side effects to monitor.

All of that is drafted from the clinician's own visit, so the clinician can check each item against what was said and decided, and nothing markets MedWriter as making a diagnosis or treatment choice on its own. Patient instructions are the one draft written for a patient to read, and they reach the patient only through the clinician. No intended purpose statement sets those limits in writing.

Nothing describes how the scribe is evaluated or governed. MedWriter lists multilingual support as an advantage over other scribes in its comparison table, alongside headphone and phone support, without results by language, accent or specialty. Its answer to unusual drug names and terms is hint words the clinician adds by hand, which leaves recognition gaps for the clinician to find.

For psychiatric visits, where much of the clinical content is in what patients say and how they say it, a clinician cannot tell how reliably the transcription and drafting hold up for patients with strong accents, speech differences or limited English, and no policy covers how the model is checked or changed.

The clinician's review is the only check, and activity logs let a practice see who did what in the account. Drafted codes are presented for the team to review before claims go out.

MedWriter commits to no error rate, warranty or remedy for what it drafts, including prior authorization requests and denial appeals that go to payers under the clinician's name. The one guarantee MedWriter shows comes from a customer, about meeting documentation requirements for billing, and nothing in MedWriter's own terms stands behind it. Responsibility for each note, code or letter rests with the clinician who sends it.

Notes reach the EHR through a Chrome extension on the Pro plan, and MedWriter lists Epic, Meditech, NextGen, Amazing Charts, Kareo, DrChrono and CareCloud as compatible, with other integrations available by asking. On the Standard plan notes are copied into the record by hand.

No API connection, marketplace listing, field mapping or production customer on any named system is described, and several of the systems listed, Epic and Meditech among them, are often run outside a web browser, so how the extension reaches them is unclear. Nothing comes back from the EHR into MedWriter.

Nothing says where MedWriter runs or where recordings and notes are stored. It is a hosted web app, reached at its own app address through a browser, phone or tablet, with an admin dashboard for group practices, and no cloud provider, region, tenancy model or on premises option is named.

The privacy policy describes how long customer data is kept and how practices can set retention and deletion rules, but not where that data sits. No statement covers whether processing by speech or model providers happens in the United States, a question practices and their compliance staff routinely have to answer for any system holding session recordings.

The Standard plan is $99 a month per user with unlimited sessions, the template library, hint words and additional document drafting, and a free trial starts without a credit card. That is enough for a solo clinician to size the cost and start alone.

The Pro plan, which adds custom templates, the EHR Chrome extension and E/M coding suggestions, is priced only on request, and a group practice's cost for team features, such as shared templates and the admin dashboard for managing clinicians, is not stated. Whether medical assistants need their own paid seats goes unanswered, which matters for practices where staff start the recording.

Outpatient specialty care is the setting, with dedicated pages for psychiatry, primary care, neurology and pain medicine, and templates covering diagnostic studies, procedures and risk assessment for those visit types. Telehealth and in person visits are both supported, and the product scales from solo clinicians to group practices.

Named users sit mostly in psychiatry and related care: Mend Psychiatry, a psychiatric nurse practitioner who founded Innovative Treatment Centers, Baltimore Ketamine Clinic and a neurology nurse practitioner. No named practice backs the primary care or pain medicine pages, and hospital or inpatient use is not described.