hellocare.ai
Inpatient virtual care platform, and the first vendor in this index covering AI assisted virtual nursing and virtual sitting inside the hospital rather than in the home. The platform is modular: AI Assisted Virtual Nursing supporting virtual rounding, admissions, and discharges; AI Assisted Virtual Sitting and Patient Safety Monitoring, where the AI models cover fall prevention, fall detection, and pressure injury prevention; plus ambient documentation, patient engagement, digital whiteboards and room signage, hospital at home, remote patient monitoring, and a digital clinic. Hardware is part of the offering, including smart carts and in wall fixed devices providing video in the patient room. The stated design intent is extending clinical capacity rather than replacing staff: continuous monitoring across multiple units simultaneously so a smaller number of nurses can observe more rooms and intervene earlier. Reported adoption grew from more than 70 US health systems in February 2026 to more than 100 by June 2026. Named enterprise deployments include Ardent Health (NYSE: ARDT) across more than 2,000 patient rooms, MultiCare Health System as its enterprise virtual care platform, and One Brooklyn Health. Headquartered in Clearwater, Florida.
Capability Axes
The safety monitoring models are real inference work: fall prevention, fall detection, and pressure injury prevention running continuously across many rooms is exactly what a human sitter cannot scale to. Held back from A because a substantial share of the platform is video infrastructure, communication tooling, digital signage, and carts, which function without AI. The company's own naming, AI Assisted Virtual Nursing, is accurate: the AI assists a nurse who remains the actor.
The staffing model is the oversight model here, and it is stated consistently. AI detects and alerts; a virtual nurse or sitter observes and decides; bedside staff intervene. The framing is explicitly capacity extension, letting a smaller team monitor more rooms simultaneously and intervene earlier, rather than autonomous action. For inpatient safety monitoring that is the correct ceiling, and it matches the design of SafelyYou, Inspiren, and Sensi in the senior care lane.
Adoption evidence is strong and unusually well dated: more than 70 US health systems reported in February 2026 rising to more than 100 by June 2026, with three named enterprise deployments in that window including Ardent Health across more than 2,000 patient rooms, MultiCare selecting it as enterprise virtual care platform after starting with telehealth, and One Brooklyn Health. MultiCare expanding from a narrow telehealth use to enterprise standard is the stronger signal, since it reflects a customer deepening commitment. Held back from A because no outcome data was retrieved: for fall prevention and pressure injury prevention specifically, rate reduction against baseline is the measure that matters and none was published.
This is continuous video monitoring of patients in hospital rooms, including during care activities and personal moments, which is the most privacy sensitive sensing configuration in this index. No disclosure was retrieved covering retention, whether monitoring is continuous or event triggered, patient or family consent handling, or how footage is governed and who may review it. The senior care vendors in this index treat sensing choice as a privacy decision and say so; that discussion is absent here despite a more sensitive setting.
No public pricing. Contact the vendor. Enterprise agreements sold by module, with named deployments describing specific module combinations, so scope is negotiable. Note that hardware is included in the offering, with smart carts and in wall fixed devices, meaning capital cost sits alongside subscription and a per room deployment across thousands of rooms carries a materially different cost structure from software alone.
Clearly bounded to the inpatient environment and its adjacencies, spanning virtual nursing, virtual sitting and safety monitoring, patient engagement, ambient documentation, hospital at home, and remote monitoring after discharge. Deployment is described across diverse inpatient settings rather than a single unit type, and the company is expanding internationally.
Pricing
Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.
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Enterprise agreements by module; hardware plus subscription, scaling by room | — | — | Vendor Published |
No rate card published. Enterprise agreements priced by module, and named deployments describe distinct module combinations, so scope is genuinely negotiable rather than a fixed suite. Two structural factors a buyer should model. Hardware is part of the offering, including smart carts and in wall fixed room devices, so capital expenditure sits alongside subscription and scales with room count rather than user count. And the business case runs through staffing: the value argument is that continuous monitoring lets a smaller team cover more rooms, so the comparison is against sitter and observation staffing cost, not against other software.