SpinSci Technologies vs Weave (2026)
Two patient access platforms at opposite ends of the market. SpinSci sells health systems AI agents that complete scheduling, refills, billing, benefits, prior authorization and referrals by voice, on top of the contact center integration it has built since 2005, with bidirectional connections to Epic and Oracle Health. Weave sells small and medium practices, mostly dental and optometry, a phone, texting, scheduling and payments platform with an AI receptionist that answers, books for supported systems and hands over to staff. The dividing line is who runs your phones. A contact center buys SpinSci. A front desk buys Weave.
- Deep contact center integration: bidirectional with Epic and Oracle Health, computer telephony, an agent desktop and a transfer center.
- Agents complete whole tasks across scheduling, refills, billing, benefits and referrals, and the platform can host a customer's own agents.
- HIPAA, SOC 2 Type II and PCI are named for its AI platform, and it is sold through Cisco's commerce system alongside Webex.
- Published pricing: plans from $199 a month in three tiers with a feature comparison.
- Built for the practice management systems small practices actually run, across roughly 40,000 customer locations.
- Listed on the New York Stock Exchange, which forces financial disclosure no private competitor here provides.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. SpinSci Technologies and Weave are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | SpinSci Technologies | Weave |
|---|---|---|
| Primary category | Healthcare Administrative Automation | Healthcare Administrative Automation |
| Founded | 2005 | Not recorded |
| Headquarters | Dallas, Texas, United States | Lehi, Utah, United States |
| Website | spinsci.ai | getweave.com |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Weave
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Product / capability
Weave's integration with CareCredit, Synchrony's patient financing card, is now live.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
SpinSci sells AI agents for health system patient access. Voice agents handle scheduling, pharmacy and refills, billing and payments, benefits verification, prior authorization and referrals end to end, escalating to staff with the conversation's context, and outbound agents run reminder and engagement campaigns by voice, text and email.
Source: AI Health Index, September 2026
Weave, based in Lehi, Utah and listed on the New York Stock Exchange as WEAV, sells a patient communications, engagement and payments platform to small and medium healthcare practices, reporting roughly 40,000 customer locations concentrated in dental and optometry, with medical, veterinary and multi location practices alongside. The platform combines practice phones with texting, reminders, online scheduling, digital forms, insurance verification, payments, reviews, email marketing and analytics, integrated with practice management systems.
Source: AI Health Index, September 2026
Questions buyers ask
How do SpinSci Technologies and Weave work with the EHR?
SpinSci states bidirectional integration with Epic and Oracle Health, reading live patient data and writing updates back, and runs natively with Cisco, Zoom, NICE and Avaya contact center platforms.
With Weave, the pricing page lists integrations for dental, medical, optometry and veterinary practice software, and the AI Receptionist page says it books and reschedules appointments in real time into the calendar for qualified dental practice management systems and supported integrated systems, and captures requests for staff elsewhere. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
How are SpinSci Technologies and Weave priced and sold?
The product is sold by demo, and the Cisco Webex App Hub listing shows a second route: SpinSci licenses ordered through Cisco's commerce system alongside paid Webex Contact Center licenses, with pricing on Cisco's commerce site. The company does not say which unit it charges by, whether per agent seat, per interaction, per completed task or platform subscription.
For Weave, the pricing page says plans start from $199 a month and sets out three tiers, Pro, Elite and Ultimate, with a feature comparison including monthly bulk text allotments of 1,500, 3,000 and 15,000 messages and up to 15 phones on Ultimate; each tier resolves to a pricing request, with enterprise pricing separate. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
How do SpinSci Technologies and Weave handle patient data?
With SpinSci Technologies, the AI Fabric page says "PHI stays inside your perimeter", while the same page says the fabric is trained on 400 million real-life patient interactions a year and that the agents learn from millions of patient interactions across health systems. The terms add that users keep ownership of their health data but grant a license to use it to provide and improve the services.
In Weave's case, the security page describes encryption in transit and at rest with keys managed through Google's key service, and says the company does not use or disclose personal information except as its privacy policy and subscriber agreements permit. The AI Receptionist page says the receptionist is designed to meet HIPAA standards and that its conversational models were trained on real world customer interactions. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
Which settings and specialties do SpinSci Technologies and Weave cover?
For SpinSci Technologies, the voice agents cover scheduling, pharmacy and refills, billing and payments, benefits verification, prior authorization and referrals, with outbound campaigns for reminders and no-shows; alongside them sit the agent desktop, transfer center, operator console and hospital clinical communications.
With Weave, the customer base is concentrated in dental and optometry, with medical and veterinary practices and a growing multi location segment, across roughly 40,000 locations, and the plan comparison carries dental only, optometry only and veterinary only features. Functionally it spans the front office: phones, texting, scheduling, forms, insurance verification, payments, reviews, email marketing and now the AI receptionist. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Patient Voice Agents page.
SpinSci's agents answer patients' common clinical questions from approved content with no clinician involved, while its terms say the product is not medical advice; its published terms are template text. Its claim of no degradation in accuracy at any volume is a promise no system can keep.
Weave publishes nothing on how its AI is governed. SpinSci publishes no price. Ask SpinSci what counts as a common clinical question and who approves the content, and ask Weave what its receptionist does when a caller describes symptoms.