Droxi vs Elaborate (2026)
Both work the clinical inbox, with different engines. Droxi Unbox closes normal lab results on the practice's settings, including results slightly outside reference ranges when clinically insignificant, and sends the patient a message the practice words. It puts refill requests on one screen and summarizes consult notes with each point linked to its source. Elaborate sends patients protocol based result summaries when results are released to them directly under the 21st Century Cures Act. It tags and summarizes inbound patient messages by clinical urgency and checks medication requests against protocol. Elaborate describes its protocol engine as deterministic and not built on large language models. Choose Droxi for refill consolidation and source linked summaries on athenahealth; choose Elaborate for patient facing result summaries on Epic or athenahealth, with named health system results.
- Routine lab results should close on your settings with a patient message you word.
- Refill requests from fax, portal and electronic prescription should land on one screen.
- You want a business associate agreement stated before any data is shared.
- Patients should get a plain summary when results are released to them directly.
- Result summaries should come from a protocol engine rather than a language model.
- You run Epic or athenahealth and want named health systems using it in production.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Droxi and Elaborate are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Droxi | Elaborate |
|---|---|---|
| Primary category | Clinical Inbox & Messaging AI | Clinical Inbox & Messaging AI |
| Founded | 2022 | 2021 |
| Headquarters | Tel Aviv, Israel | New York, New York |
| Website | droxi.com | elaborate.com |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Droxi Digital Health sells AI agents for the administrative side of primary care, working inside the electronic health record rather than as a separate application. The company was founded in 2022 by Gadi Shenhar (CEO) and Raveh Ben Simon (CTO), is headquartered in Tel Aviv, and names Drive Capital, Verissimo and AirAngels as backers.
Source: AI Health Index, September 2026
Elaborate sells inbox infrastructure to health systems and physician groups, built around what patients receive when results are released to them directly under the 21st Century Cures Act. It was founded in 2021 in New York by Nicole Bocskocsky, previously at Oscar and Parsley Health, and raised a $10 million seed round in January 2023 led by Tusk Venture Partners.
Source: AI Health Index, September 2026
Questions buyers ask
How are Droxi and Elaborate priced and sold?
The one dollar figure on the site is a payer rate, not Droxi's price: 'CMS pays roughly $16 to $116 per patient per month, depending on tier' for the Advanced Primary Care Management program Unlock supports.
With Elaborate, the shape of the sale is public: four modules (patient messages, results, Rx, analytics) sold to health systems and physician groups, distributed through the Epic Showroom and the athenahealth Marketplace, with Epic go lives in about 12 weeks. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
Which settings and specialties do Droxi and Elaborate cover?
In Droxi's case, the site names Blue Ridge Health, Valley Health and Valley Organized Physicians, Salience Health in Texas and Primary Care Partners of South Bend. It also names Aspire Rural Health System, Northern Counties Health Care, Stedman-Wade Health Services, Borum Family Health Clinic, CPC Center for Primary Care and Rainbow Pediatric, a list that spans rural and community health centers and a pediatric practice.
For Elaborate, the product is scoped to ambulatory care, with protocols said to span 'more than 30 ambulatory specialties'; the specialties are not listed. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
How much do Droxi and Elaborate leave to the clinician?
Droxi publishes how much runs unattended: 38 percent of routine work handled automatically, illustrated in the FAQ by one clinic closing 172 of 455 lab review items in a single week. The terms add that AI-generated summaries and suggestions must be reviewed by qualified personnel before being relied upon.
In Elaborate's case, the technology page's 'No black boxes and no hallucinations', by contrast, is backed by a described mechanism (deterministic protocols a clinician can test and trace). From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Clinical Inbox & Messaging AI page.
Both records were reviewed on this site in September 2026. Neither publishes a price. Droxi closes some results and messages the patient with no clinician involved. Elaborate's summaries reach patients at release, before a clinician sees them. Clinicians still review every result. Neither states a regulatory position. Elaborate says its refill safety net "helps ensure nothing gets missed" and gives no figure for it. Elaborate's published results, such as 89 percent of summaries needing no edit at Austin Regional Clinic, give no denominators. Droxi's headline figures, 5.1 hours a week and a 51.9 percent cut in after hours work, name no site or method. Elaborate's terms let it de identify and aggregate patient data. Droxi's FAQ says it signs a business associate agreement with every customer. Elaborate's terms say such agreements govern patient data.
Ask Droxi how often an auto closed result later needed a clinician, and ask Elaborate what its safety net has missed.