Ambience Healthcare vs DeepScribe (2026)
Two enterprise scribes that both read the chart before the visit, split by direction. Ambience went wide and downstream, with Ambient Scribe across ambulatory, inpatient and emergency care and more than 200 specialties, coding assistants, Conditions Advisor, an inpatient CDI assistant, patient instructions, referral letters and pre visit preparation around it, and fees tied to outcome targets under The Ambience Standard. DeepScribe went narrow and deep, with oncology at the center, integrations into Epic, OncoEMR and iKnowMed, and a 98.8 KLAS Spotlight score and a 2025 Journal of Clinical Pathways study behind it. If your failure mode is enterprise wide coverage plus the coding and integrity work after the note, start with Ambience. If it is complex specialty documentation, oncology above all, or conversations in many languages, start with DeepScribe.
- Setting breadth is built in, with Ambient Scribe across ambulatory, inpatient and emergency care and more than 200 specialties.
- The work after the note is part of the product. Its coding tools check documentation against coding requirements at the point of care, an inpatient ICD-10 CDI assistant serves hospitalists, and Patient Instructions Generator, Referral Letters and Care Context cover patient instructions, referrals and pre visit preparation.
- Flagship deployments are named, including Cleveland Clinic, which onboarded more than 4,000 clinicians in four months, along with UCSF, Memorial Hermann and John Muir Health.
- Oncology runs deep, with integrations into OncoEMR and iKnowMed, a Flatiron partnership covering more than 4,200 providers, and SmartPrep for oncology pre visit preparation.
- Outside evidence stands behind it, with a 98.8 score in KLAS's 2025 Spotlight report and an August 2025 Journal of Clinical Pathways study reporting 16 percent more diagnoses captured per visit, where Ambience's Cleveland Clinic figures describe a deployment rather than test one.
- Conversations are supported in more than 110 languages, where Ambience's support centers on English with after visit summaries in the patient's language.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Ambience Healthcare and DeepScribe are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Ambience Healthcare | DeepScribe |
|---|---|---|
| Primary category | Ambient Scribes | Ambient Scribes |
| Founded | 2020 | 2017 |
| Headquarters | San Francisco, California | San Francisco, California |
| Website | ambiencehealthcare.com | deepscribe.ai |
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Ambience Healthcare
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Model / architecture
Ambience described a change to its clinical speech recognition pipeline from a mini batch ensemble to a rolling window ensemble, which keeps recent audio in scope so a reconciliation model can revise earlier transcript segments as more audio arrives.
Source -
Pricing / packaging
Ambience Healthcare introduced 'The Ambience Standard,' a new performance-based commercial model for its AI platform.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Ambience Healthcare sells an AI platform for documentation, coding and clinical documentation integrity to large health systems and academic medical centers. Its Ambient Scribe records the visit and drafts a structured note with suggested ICD-10 and CPT codes for the clinician to review, across ambulatory, inpatient and emergency settings and more than 200 specialties.
Source: AI Health Index, July 2026
DeepScribe sells ambient AI documentation built for specialty care, with oncology at its center, to health systems, oncology networks and specialty groups. The scribe listens to the visit, pulls prior notes, labs, imaging, medications and diagnoses forward from the chart, and writes a structured note with coding suggestions back into the EHR.
Source: AI Health Index, July 2026
Questions buyers ask
How do Ambience Healthcare and DeepScribe work with the EHR?
The Epic integration has been live since 2023, when John Muir Health launched it as a two way connection built in two weeks; Ambience joined Epic's Toolbox program in August 2025, and clinicians launch it from Haiku in outpatient, emergency and inpatient settings. Onvida Health runs chart summarization, scribing, coding and patient summaries inside Hyperspace and Haiku.
In Epic, including Haiku and Canto, a clinician picks the patient from a synced schedule, DeepScribe pulls prior context into the note, and the finished note and coding suggestions sync back in seconds. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
How are Ambience Healthcare and DeepScribe priced and sold?
Since 19 August 2026 Ambience's contracts follow The Ambience Standard: dedicated clinical, engineering and value attainment teams work inside each customer, and fees are put at risk against the health system's own outcome targets, with utilization, burnout, retention and coding accuracy among the measures, rather than charged by seat, token or usage.
DeepScribe's site offers a demo request and a sign in, its terms place fees, usage limits and other commercial terms in each order form, and it lists no rate, tier, unit of charge or trial. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
How do Ambience Healthcare and DeepScribe handle patient data?
The terms let Ambience keep and use de identified data derived from patient information for any purpose, including marketing, unless the master services agreement says otherwise.
The business associate agreement governs protected health information, and DeepScribe describes encryption in transit and at rest, role based access, multifactor authentication and de identification of patient data, with a HIPAA audit report listed in its trust center. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
Which settings and specialties do Ambience Healthcare and DeepScribe cover?
For Ambience Healthcare, support is English first, after visit summaries can be written in the patient's language, and access is limited to clinicians based in the United States.
With DeepScribe, the company says it is used across 90 percent of community oncology centers, partners with Flatiron's network of more than 4,200 providers, integrates with OncoEMR and iKnowMed, and sells SmartPrep as an oncology pre visit product. It also publishes pages for cardiology, gastroenterology, neurology, orthopedics and urology, and a partnership with Pearl Health takes it to value based care providers. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified July 22, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers.
Visit volumes, market share and specialty totals for both vendors are vendor published. Ambience's Cleveland Clinic figures come from an npj Health Systems Perspective written by Cleveland Clinic and Ambience authors. Neither vendor publishes a price. An earlier version of this comparison quoted third party price estimates for both vendors that trace to no named source; they were removed on 10 October 2026.