Alcidion vs HealthCare Logic (2026)
Both companies grew up in Australian public hospitals and now sell into the United Kingdom and Ireland, and their customer lists overlap: Gold Coast Health and Peninsula Health appear on both. HealthCare Logic's SystemView is an analytics layer. It reads data from a hospital's systems and turns it into a live, standardized picture of emergency department load, beds, operating rooms, outpatients, waiting lists and finance, with forecasts and alerts on top, CommandView for a command room and WaitList for waiting list forecasting. Queensland Health runs it across its public hospitals and the HSE uses it in 29 Irish hospitals. Alcidion's Miya Precision is a working system for clinicians. Its journey boards, bed management, observations and emergency department modules are where staff record and act, and the data writes back to the patient record. Since buying Telstra Health's Kyra products in 2026 it also owns the patient flow manager and queue manager used by most Queensland hospital and health services, which puts the two companies side by side across that state. A health service weighing them is usually weighing seeing performance against running the workflow, and the two can sit in the same hospital.
- Clinicians work in it: journey boards, bed management, observations, handover and emergency department documentation, written back to the record.
- Owns the Kyra patient flow and outpatient queue products used across most Queensland hospital and health services.
- A published UK price list for Miya Patient Flow on the G-Cloud framework, from a supplier certified to ISO 27001 and Cyber Essentials Plus.
- Independent evidence from Alfred Health and a randomized virtual care trial, plus a Class I registered AI documentation feature.
- Whole hospital analytics across the emergency department, beds, operating rooms, outpatients, imaging, waiting lists and finance, bought one domain at a time.
- Runs at state and national scale: across Queensland Health and in 29 HSE hospitals in Ireland.
- Forecasts demand, flow and waiting lists with what if scenarios, and a rehospitalization risk model supports discharge decisions.
- FastView onboarding, which the company says has a hospital running within a few weeks.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Alcidion and HealthCare Logic are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Alcidion | HealthCare Logic |
|---|---|---|
| Primary category | Hospital & Unit Operations | Hospital & Unit Operations |
| Founded | Not recorded | 2017 |
| Headquarters | Melbourne, Victoria, Australia | Gold Coast, Queensland, Australia |
| Website | alcidion.com | healthcarelogic.com |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached.
Alcidion's Miya Precision runs patient flow, emergency department, observations, virtual care and record modules for public health systems in Australia, New Zealand and the United Kingdom, writing back to each hospital's record. Its 2026 purchase of Telstra Health's Kyra products added more than 30 Australian customers, most of Queensland's hospital and health services among them. Concept Detection, which suggests SNOMED CT codes from clinicians' notes, is registered as a Class I medical device.
Source: AI Health Index, October 2026
HealthCare Logic's SystemView turns hospital data into live views of emergency, inpatient, surgical, outpatient, imaging, waiting list and financial performance, with forecasting and alerts on top, CommandView for command centers and WaitList for waiting lists. The Gold Coast company reports more than 170 hospitals, including Queensland Health's public hospital system and 29 HSE hospitals in Ireland. It holds Cyber Essentials certification and says it follows ISO 27001:2022.
Source: AI Health Index, October 2026
Questions buyers ask
Do Alcidion and HealthCare Logic compete in Queensland?
Yes. Queensland Health runs SystemView across its public hospitals under the name SWMIS, and the Kyra Patient Flow Manager and Queue Manager that Alcidion bought from Telstra Health in 2026 are used by most Queensland hospital and health services. Gold Coast Health, Alcidion's first Miya Precision site in the state, uses it for remote monitoring and is also a HealthCare Logic customer. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 11, 2026. No vendor pays for placement.
Which one offers a command center view?
Both. HealthCare Logic sells CommandView, a configurable command center view built on SystemView across sites, and Alcidion's Miya Precision includes Access and Command modules alongside its operations center and journey boards. CommandView reads data for oversight, while Alcidion's modules are also where ward staff record what happens. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 11, 2026. No vendor pays for placement.
How do they describe their AI?
HealthCare Logic says its algorithms forecast demand and flow with 96 percent accuracy, adds waiting list forecasts with what if scenarios, and describes a rehospitalization risk model, without defining the accuracy measure. Alcidion describes rules based intelligence for deterioration and discharge planning, Concept Detection for documentation, and generative tools built with Google's Gemini. Neither publishes an accuracy study of its models. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 11, 2026. No vendor pays for placement.
Which one is certified to ISO 27001?
Alcidion holds ISO/IEC 27001 certification from the British Assessment Bureau and Cyber Essentials Plus. HealthCare Logic is Cyber Essentials certified and says it adheres to ISO 27001:2022, without naming a certificate or certifying body. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified October 11, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Hospital & Unit Operations page.
HealthCare Logic's results are published without the hospitals or periods behind them, and its 96 percent forecasting accuracy figure has no stated definition. Alcidion's studies cover its workflow and virtual care pathways rather than its AI. Alcidion's price list covers Miya Patient Flow in the UK; HealthCare Logic publishes no price.