Vitalchat pricing
No price, unit of charge, range, tiering or trial terms are published; sales start from a contact request. The one cost statement is structural: the platform runs on standard, off the shelf hardware the hospital sources and manages, which the company says avoids single vendor hardware and lowers total cost of ownership. With no device to count, the unit of charge cannot be inferred.
How Vitalchat pricing works
- Pricing model
- Not disclosed. No unit of charge is described anywhere, and the product shape gives no hint, because a platform that ships no hardware has no device to price against. Whether charging follows the room, the bed, the monitored patient, the concurrent observer, the application or the enterprise is entirely unstated, as is whether the virtual sitting, procedural support, workflow automation and family engagement applications are licensed together or separately.
- Implementation
- Not published. The platform runs on hospital sourced hardware, so there is no device installation, but no statement covers minimum equipment and network requirements, integration, clinical program design or training, or whether they are charged. University Hospitals' rollout moved from a four hospital pilot to full deployment at one hospital.
- Business associate agreement
- The privacy notice states that Vitalchat provides services as a business associate for health care organizations and excludes them from the notice; no agreement template or terms are published. The trust center lists HIPAA among its monitored frameworks. What the platform captures in operating rooms and intensive care, and where Vitalchat's processing begins on hospital owned hardware, are not described.
The University Hospitals case study reports an estimated return of more than $10 million in six months with no calculation shown. The annual cost for a representative unit and the minimum term are not published.
Vitalchat pricing against its alternatives
Published prices for Vitalchat and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.
- VVitalchatNo published price
- CCaregilityNo published price
- Ccare.aiNo published price
- AArtisightNo published price
- VVirtuSense VSTOneNo published price
- AAvaSureNot published. A federal solicitation discloses the structure as annual software licensed per hardware device at a named tier, with support, hardware, clinical services, monitor stations and installation carried as separate line items
- BBioIntelliSenseNot published; sold as a monthly subscription
- AAndor HealthNo published price
- HHealthCare LogicNot published; demo and consultation
Vitalchat pricing, answered
How much does Vitalchat cost?
Vitalchat does not publish a price. The one cost statement is structural: the platform runs on standard, off the shelf hardware the hospital sources and manages, which the company says avoids single vendor hardware and lowers total cost of ownership. With no device to count, the unit of charge cannot be inferred.
Does Vitalchat charge an implementation fee?
Not published. The platform runs on hospital sourced hardware, so there is no device installation, but no statement covers minimum equipment and network requirements, integration, clinical program design or training, or whether they are charged. University Hospitals' rollout moved from a four hospital pilot to full deployment at one hospital.
Does Vitalchat offer a business associate agreement?
The privacy notice states that Vitalchat provides services as a business associate for health care organizations and excludes them from the notice; no agreement template or terms are published. The trust center lists HIPAA among its monitored frameworks. What the platform captures in operating rooms and intensive care, and where Vitalchat's processing begins on hospital owned hardware, are not described.