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OneChart pricing

A complete price ladder is published, and the tier structure carries the real buying information. Billing code suggestions, PDF form filling and voice intake are Pro only, so a practice that wants the coding features enters at $125 rather than $79, and multilingual support starts at Plus rather than at the free tier. Three points are not published.

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Pricing terms

How OneChart pricing works

Pricing model: Per active user per month subscription across a free tier and two published paid tiers, plus a quoted enterprise tier, with direct self serve sign up and no sales conversation required. Feature gating is disclosed: billing code suggestions, PDF form filling and voice intake are Pro only and multilingual support begins at Plus, so the effective entry price for a practice buying the coding features is the Pro rate rather than the Plus rate. The vendor's home page also carries a second pricing block describing a different scheme, with a starter plan free for the first 25 notes on seven day access and a professional plan displayed at $0 per month with unlimited notes. It contradicts the main ladder on both the free allowance and the paid price. The main ladder is the one repeated elsewhere on the vendor's own site.
Implementation: None published. Delivered as a web platform with browser extensions and a separate sign in domain, with one to one onboarding offered on the Pro tier and dedicated account management at Enterprise. No integration project is described for the self serve tiers.
Business associate agreement: No statement of business associate status, and no business associate agreement offer, scope or tier gating, is published. The site footer carries a privacy page and a frequently asked questions page only, with no terms of service and no security page. The free tier is self serve with no sales conversation, so a covered entity can begin processing patient information before any agreement exists. The company is Canadian and serves both markets; which regime governs an account is not stated.

Where audio and notes are hosted, which decides the applicable privacy regime for a Canadian company serving clinicians on both sides of the border. Whether a business associate agreement is available and on which tier. And what the confidence levels attached to code suggestions are calibrated against, since a confidence number a clinician cannot interpret is a display feature rather than a control.

The company is nine people at seed stage and names Kaiser Permanente and the University of British Columbia in its own materials; the contracting entity and deployed clinician count behind those names are not published.

Compared on price

OneChart pricing against its alternatives

Published prices for OneChart and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.

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OneChartFree tier at $0 for up to 40 notes per month with one custom template. Plus at $79 per active user per month for up to 250 notes, unlimited templates and multilingual support. Pro at $125 per active user per month for unlimited notes, multi user workflow, PDF form filling, voice intake and billing code suggestions. Enterprise quoted.
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Vero ScribeFree tier with 10 encounters a month. Pro $69 a month billed yearly, with a monthly option. Yearly billing saves $240 a year. Enterprise custom.
E
Empathia AINot published. Free trial, flexible plans with add ons, AAFP member discount available.
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Tali AIFree tier with 5 ambient sessions per month. Ambient scribing from CA$135 per user per month billed annually
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RevMaxxFree trial at $0 for five notes, then $39 per provider per month. Published ladder runs $39, $79 and $199 per provider per month by usage allowance.
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NextGen Ambient AssistNot published. Activated through a NextGen account representative
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ScribeMDFree tier at $0 for 10 conversations per month, including the nine speaker capability and a 48 hour support response commitment. Paid tier at $99.99 per month for unlimited conversations, adding analytics, custom note formatting and a 24 hour support response. Enterprise tier custom quoted. A separate plan is offered permanently free to residents.
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Veradigm Ambient Scribe$1 per encounter, billed monthly, under the Veradigm Ambient Scribe Agreement, for Veradigm EHR clients. An encounter begins when a user selects Begin Visit.
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PatientNotes$50 per user per month (billed annually)

Questions

OneChart pricing, answered

How much does OneChart cost?

A complete price ladder is published, and the tier structure carries the real buying information. Billing code suggestions, PDF form filling and voice intake are Pro only, so a practice that wants the coding features enters at $125 rather than $79, and multilingual support starts at Plus rather than at the free tier. Three points are not published.

Does OneChart charge an implementation fee?

None published. Delivered as a web platform with browser extensions and a separate sign in domain, with one to one onboarding offered on the Pro tier and dedicated account management at Enterprise. No integration project is described for the self serve tiers.

Does OneChart offer a business associate agreement?

No statement of business associate status, and no business associate agreement offer, scope or tier gating, is published. The site footer carries a privacy page and a frequently asked questions page only, with no terms of service and no security page. The free tier is self serve with no sales conversation, so a covered entity can begin processing patient information before any agreement exists. The company is Canadian and serves both markets; which regime governs an account is not stated.