AI Health Index
Hospital & Unit Operations
A

AssistIQ

AssistIQ captures supplies, implants and tissue used in operating rooms and procedural areas. Staff present a package to an iPad camera, and computer vision identifies the item and extracts details such as expiration dates, lot numbers and serial numbers. Clinicians verify the result before the information enters hospital workflows.

Capture feeds charge reconciliation, inventory depletion, recall tracking and usage analysis. Epic and ERP connections allow clinical, supply chain and finance teams to work from the same product record. The approach reduces reliance on barcodes and manually maintained item lists. Named deployments include Allina Health, Owensboro Health, Northwell Health and CHUM, with results focused on capture accuracy, financial recovery and operational efficiency.

AI Health Index verifiedOctober 14, 2026
Compare AssistIQ with other vendors
Founded
2022
Headquarters
Ohio, US and Montreal, Canada
Categories
hospital-operations, rcm-and-prior-auth
Indexed Products
AssistIQ Capture, AssistIQ Charge Capture, AssistIQ Insights, AIQ Supply Cloud
Buyer Segments
Hospital perioperative leaders, Supply chain teams, Revenue integrity teams, Procedural departments
Assessment

Capability Axes

An AI Health Index grade measures what a buyer can verify from public sources on the date shown. It is not a rating of how good the product is. A vendor can build an excellent system and grade low on an axis because it publishes nothing an outsider can check. How grades read

AI Capability
AI Centrality
BB on AI CentralityThe model is the engine of a core module. The platform carries other value, but this capability does not exist without it.
Vendor Published

Computer vision powers supply recognition and captures package details for hospital records. The broader platform also handles charge reconciliation, inventory reporting and usage analytics, retaining operational value beyond the recognition model itself.

Autonomy and Oversight Model
BB on Autonomy and Oversight ModelThe oversight structure is described and one part is missing, commonly the threshold at which the system stops or what happens after it is wrong.
Vendor Published

Nurses verify captured information before it flows into hospital systems, and expiration alerts support intervention. Unrecognized products can be addressed for later encounters. Confidence thresholds, mandatory escalation conditions and responsibility for unresolved recognition failures are unspecified.

Model and Technology Transparency
BB on Model and Technology TransparencyThe approach or the suppliers are named without the version and update discipline behind them. Naming a supplier is the entry to this band both here and on Model Supply Chain Disclosure, which ask different questions of the same disclosure: who receives the data, and what produces the output.
Vendor Published

Computer vision learns product appearance from a proprietary supply dataset and improves recognition of unfamiliar items. AIQ Supply Cloud supports this process. Production model identifiers, reproducible training details and a formal update history remain unspecified.

Model Supply Chain Disclosure
BB on Model Supply Chain DisclosureSubstantial partial disclosure, or a chain that is structurally short: an in house build, a cleared model that cannot be quietly swapped, or a deployment where the transfer does not occur at all. Naming the model provider exits the band below into this one; the axis rises from here on the completeness of the party list and on the terms that govern data once it arrives.
Vendor Published

AssistIQ develops its recognition capability through AIQ Supply Cloud and a proprietary product dataset. This identifies an internal model development path. The full external service provider inventory and any downstream model retention or training conditions remain unspecified.

Clinical and Operational Evidence
BB on Clinical and Operational EvidenceNamed deployments with dated outcome figures and enough method to test them, or published research short of independent validation.
Vendor Published

Owensboro Health's March 2026 update covers more than 13,000 surgical cases over a year, with 98% to 99% capture accuracy and approximately 12% higher net supply revenue. This is a customer account without independent controlled validation.

AI Safety and PHI Stewardship
BB on AI Safety and PHI StewardshipCategorical commitments are published, such as no training on customer data, without the retention schedule behind them.
Vendor Published

Package images and device context enter the service, with incidental personal information covered by its privacy policy. Deidentified information can support product improvement without reidentification. Retention deadlines, model training limits and an AI safety incident process remain unspecified.

Regulatory and Compliance
HIPAA and BAA Posture
BB on HIPAA and BAA PostureBusiness associate status is stated and supported by a substantive privacy document, with the agreement or its scope not fully published. For a vendor outside the United States, an equivalent regime documented to this depth grades here. A vendor whose product does not process protected health information grades here too when it says so plainly and explains the scope, with a service privacy document behind it: stating a position a buyer can rely on is the posture this axis grades, and the band above is closed to it because there is no agreement to publish.
Vendor Published

HIPAA compliance accompanies a service privacy policy covering AIQ Capture images, feedback and incidental personal information. The app minimizes staff identification. A readable BAA, applicable contract tier and obligations for protected information subcontractors remain unspecified.

Security Certifications and Trust Center
BB on Security Certifications and Trust CenterA recognized certification is named in the vendor own material without the artifact, or with a scope or renewal question the buyer has to raise. A recognized certification here is an audit of how the vendor operates security, such as SOC 2, HITRUST or ISO/IEC 27001. A certification has a scope and a clock, and both are part of this grade. A certification the vendor attaches to its data center, hosting facility or cloud provider, rather than presenting as its own, is the host's and does not count here.
Vendor Published

SOC 2 Type II compliance is asserted for the platform alongside HIPAA controls. The public material does not provide the underlying audit report or its scope and audit period, so artifact details remain unverified.

FDA and Regulatory Status
CC on FDA and Regulatory StatusNo device claim is made and the product is scoped accordingly. Most administrative and operational products sit here and are not penalized for it, because this axis grades the appropriateness of the positioning rather than possession of a clearance.
Vendor Published

The platform captures supply use, charges, expiration dates and inventory movements. These are operational functions supporting hospital staff. It does not position the recognition system as an autonomous diagnostic or treatment device.

AI Governance and Bias Disclosure
CC on AI Governance and Bias DisclosureResponsible artificial intelligence is committed to in policy language with no evaluation behind it. Most of the index sits here.
Vendor Published

Development with CHUM includes staged departmental use and adaptation to difficult lighting, product angles and packaging states. This describes practical testing and iteration, but a formal model governance framework or comparative performance across those conditions is unspecified.

AI Liability and Recourse
BB on AI Liability and RecourseA published falsifiable commitment, or a real correction route the affected person can exercise against the vendor. A published error rate with its method and denominator grades here. A statutory right that runs to the covered entity rather than to the vendor does not reach this band on its own: every other route here asks something of the vendor, and being located in a particular jurisdiction is not conduct.
Vendor Published

Users have a direct correction route through the privacy officer, and capture records support review. Recognition rates are described as guaranteed without remedy terms. The material does not establish compensation or a contractual correction obligation for recognition failures.

Integration and Deployment
EHR and Interoperability Depth
AA on EHR and Interoperability DepthNamed bidirectional integrations with major record systems, verifiable in marketplace listings or integration documentation, with evidence the connection runs in production.
Vendor Published

HL7 integration synchronizes Epic OpTime, Cupid and Radiant case lists, picklists, usage and waste. Allina's deployment sends recognized products into Epic and Workday, while Owensboro uses Epic workflows in production. The connection supports inbound context and outbound capture.

Deployment Model and Data Residency
CC on Deployment Model and Data ResidencyA single hosted option with location implied rather than committed.
Vendor Published

Customer managed iPads in procedural rooms connect to the supply platform. Processing may occur outside Canada or Quebec. A committed hosting region, tenant isolation model and the locations used by service providers remain unspecified.

Commercial
Commercial Transparency
DD on Commercial TransparencyNothing a buyer can establish before a sales conversation. A published pricing claim contradicted by evidence also grades here.
Vendor Published

Commercial access begins through a sales demonstration. Subscription amounts, hardware costs, billing units and implementation fees are unspecified, so reported revenue gains and savings cannot establish what a hospital would pay.

Setting and Specialty Coverage
AA on Setting and Specialty CoverageWhere the product is validated to operate is named and supported, settings and specialties both, whether the coverage is broad or deliberately narrow.
Vendor Published

Named results cover operating rooms, catheterization and electrophysiology laboratories at Owensboro and Allina. CHUM deployments also span thoracic surgery, gynecology, colorectal surgery and endoscopy. The demonstrated scope matches the focused supply and implant capture workflow.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

Entry Price Pricing Basis BAA Tier Implementation Source
Contact sales
 Sales demonstration; billing basis unspecified. HIPAA compliance claimed; BAA terms and tier unspecified. No implementation or hardware amount stated. Vendor Published

Hospital revenue and savings figures describe customer outcomes, not subscription prices.