Inpatient Deterioration & Risk Monitoring
A

AgileMD

AgileMD sells eCART, an FDA cleared early warning system for clinical deterioration on hospital wards, built on research from the University of Chicago, and a separate clinical pathways product. This record is scoped to eCART.

eCARTv5 is a cloud hosted gradient boosted machine learning model, connected to the hospital's EHR, that combines routine vital signs, laboratory values, documentation and demographics into a 0 to 100 score for the risk of death or ICU transfer in the next 24 hours for adult ward patients. The clearance (K233253, June 2024) limits it to data a clinician has already validated, such as nurse confirmed vitals, publishes default thresholds of 93 for moderate and 97 for high risk, and shows the clinician the observed odds of deterioration at each score. The 510(k) summary reports performance on 1,769,461 retrospective and 205,946 prospective encounters in three health systems, with results broken out by five race groups and four clinical conditions.

The research base is large and mostly founder led: a four hospital before and after study reporting lower in hospital mortality after implementation (Critical Care Medicine, 2022), prospective multi site validation of the current model (Critical Care Explorations, 2025), and a Yale New Haven comparison in which eCART had the highest accuracy of six early warning scores (JAMA Network Open, 2024). The company reports more than 400 hospitals using its products; named users include Yale New Haven Health and John Muir Health.

Clinical Pathways is a content and workflow product with more than 4,800 pathways live across adult, pediatric and neonatal topics, which serves as the response layer eCART directs clinicians into. The company was co-founded by chief executive Borna Safabakhsh and Dr. Dana Edelson, and states SOC 2 and HIPAA compliance for its cloud engine. Pricing is not published.

AI Health Index verifiedSeptember 29, 2026
Compare AgileMD with other vendors
Founded
2011
Headquarters
San Francisco, California, United States
Website
www.agilemd.com
Categories
inpatient-monitoring, clinical-decision-support
Indexed Products
eCART Clinical Deterioration Suite (eCARTv5), AgileMD Clinical Pathways
Buyer Segments
Academic Medical Center, Large IDN, Community Health System
Assessment

Capability Axes

An AI Health Index grade measures what a buyer can verify from public sources on the date shown. It is not a rating of how good the product is. A vendor can build an excellent system and grade low on an axis because it publishes nothing an outsider can check. How grades read

AI Capability
AA on AI CentralityThe artificial intelligence is the product. Remove the model and there is nothing left to sell.
Regulatory Filing

In eCART the model is the cleared device, and the filing says so: the primary functions of eCART are imparted by a gradient boosted machine learning algorithm that takes input from the EHR in real time (K233253). Remove the model and there is no eCART. That holds for eCART only.

AgileMD also sells Clinical Pathways, a content and workflow product with more than 4,800 pathways live, whose value is curated clinical logic rather than a model; eCART's workflow directs clinicians into those pathways, but Clinical Pathways on its own is content, not AI.

AA on Autonomy and Oversight ModelWhat the system may do and what it may not do are both published, with escalation thresholds, override paths and the conditions that route a case to a person.
Regulatory Filing

What the system may and may not do is written into the clearance (K233253). It scores adult ward patients from validated EHR data only: vitals confirmed by a registered nurse count, and unvalidated data streaming from monitors is not used until a professional confirms it. Its predictions are for reference only, and no therapeutic decision is to be made on the score alone. The default thresholds are published (93 for moderate and 97 for high risk on a 0 to 100 scale), each score is shown with the observed odds of deterioration in the next 24 hours, and the output drives clinicians into workflows their own institution sets. The company's intervention study describes one such protocol: at the high tier a physician assesses the patient for ICU admission, at the intermediate tier nurses take vitals every two hours and call a physician. There is no low risk output that releases a patient from attention.

The open question is volume. The moderate threshold fires on about 7.5 percent of scored observations, and nothing is published about how many alerts are dismissed or acted on at a typical site.

AA on Model and Technology TransparencyWhat is under the hood is named: proprietary or adapted foundation models identified, training data characterized, and versioning and update practice published so a buyer knows when the system changed.
Regulatory Filing

What produces the output is named, trained data is characterized, and the version is identified. The 510(k) names a gradient boosted machine and describes the score: the model's predicted probability of death or ICU transfer, scaled 0 to 100 on specificity, shown with the observed odds of deterioration in the next 24 hours, with default thresholds of 93 and 97. The development paper (Critical Care Explorations, 2025) describes the training data (901,491 admissions at seven hospitals in three health systems, 2006 to 2022) and the predictor groups (demographics, vital signs, documentation and laboratory values), and compares the model with its predecessor eCARTv2. The product is sold and cleared as eCARTv5, so the version in use is named, and the group has published earlier generations and a paper showing that age, heart rate and respiratory rate alone recover much of the performance (Resuscitation, 2021).

Gaps: the full variable list is not published, there is no model card, and the company says nothing about how and when the model is updated; the clearance carries no change control plan.

BB on Model Supply Chain DisclosureSubstantial partial disclosure, or a chain that is structurally short: an in house build, a cleared model that cannot be quietly swapped, or a deployment where the transfer does not occur at all. Naming the model provider exits the band below into this one; the axis rises from here on the completeness of the party list and on the terms that govern data once it arrives.
Vendor Published

Structurally short at the model layer: eCART is the company's own gradient boosted model, cleared by FDA as a specific version, so it cannot be swapped quietly for another provider's model. The rest of the chain is not named. The platform is hosted by the company off site, so patient data leaves the hospital by design, but no cloud provider, region or subprocessor list is published; the privacy notice says service providers for hosting, analytics and IT support may receive information and that it may be processed anywhere in the world, and the terms for organizations mention partners outside the United States and University of Chicago as a licensor.

AA on Clinical and Operational EvidencePeer reviewed or independently evaluated performance, prospective and multi site where the claim requires it, with the method available to read. The grade describes the strength of the evidence, not its direction: a rigorous study that found no benefit grades by its design, and the note leads with what it found.
Peer Reviewed Publication

The company's headline claim is an outcome (decreased mortality, length of stay and cost), and it has published an outcome study as well as prospective multi site validation. Winslow and colleagues (Critical Care Medicine, 2022) ran a pragmatic before and after study across a four hospital community and academic health system: with scores shown and an escalation protocol, in hospital mortality among elevated risk ward patients fell from 13.9 to 8.8 percent (adjusted odds ratio 0.60, 95 percent CI 0.52 to 0.71), with more and earlier ICU transfers. The current model was developed and validated in Critical Care Explorations (2025): 901,491 development admissions, then retrospective validation on 1,769,461 admissions and prospective validation on 205,946 admissions across 21 hospitals in three health systems, AUROC 0.834 retrospectively, better than NEWS, MEWS and its predecessor. A Yale New Haven comparison of six early warning scores on 362,926 encounters (JAMA Network Open, 2024) found eCART had the highest AUROC (0.895) and the highest positive predictive value at matched sensitivity.

The intervention study was not randomized, used an earlier version, and saw mortality fall in the average risk group the protocol did not touch, which points to other changes over the period. The company's founders co-author most of the literature and hold equity or royalty interests, declared in each paper, including the Yale study. The featured item on the company's publication page is a conference abstract, and Yale's reported 13 percent relative mortality reduction comes from a trade press interview, not a paper.

CC on AI Safety and PHI StewardshipGeneral assurances of privacy and security that do not answer the questions artificial intelligence raises: what is retained, what reaches a model, and what happens to it there.
Vendor Published

The assurances are general, with no specific commitments behind them. The home page says the cloud engine is SOC 2 and HIPAA compliant, hosted with no on site hardware, behind layers of protection, encryption and network security, with audit logging and monitoring. Nothing published states how long patient data is kept, whether it trains or updates the model, or how it is de-identified.

The company's privacy notice lists among its uses improving the services through artificial intelligence, developing new products and creating de-identified or aggregated information, and says information may be processed and stored anywhere in the world; it reads as covering account holders rather than patients, and the terms for organizations say the company does not knowingly collect individually identifiable health information, which does not describe how a cloud engine scoring EHR data works. eCART is on its fifth version, so models have been rebuilt, and nothing says from what.

Regulatory and Compliance
CC on HIPAA and BAA PostureA status is stated but not supported: compliance is claimed, or business associate status stated, without the underlying document, including where the only privacy notice published covers the website rather than the service that handles patients. The mirror case grades here as well: a substantive privacy document that reaches the service, with no statement of business associate status anywhere and no scope position taken. One of the two elements the band above asks for is present, which is a grade below it and not a grade at the floor.
Vendor Published

Compliance is claimed and not supported by a published document. The home page says the cloud engine is SOC 2 and HIPAA compliant, but no business associate status, agreement, template or summary of terms is published. The documents that are published do not reach eCART's data: the privacy notice covers account holders, and the terms for organizations say the company does not knowingly collect individually identifiable health information and prohibits customers from providing it, which cannot be the arrangement for a cloud engine that scores EHR data.

BB on Security Certifications and Trust CenterA recognized certification is named in the vendor own material without the artifact, or with a scope or renewal question the buyer has to raise. A recognized certification here is an audit of how the vendor operates security, such as SOC 2, HITRUST or ISO/IEC 27001. A certification has a scope and a clock, and both are part of this grade. A certification the vendor attaches to its data center, hosting facility or cloud provider, rather than presenting as its own, is the host's and does not count here.
Vendor Published

A recognized attestation is claimed in the company's own material without the artifact. The home page says the cloud engine is SOC 2 compliant, without saying whether the report is Type 1 (controls at a point in time) or Type 2 (controls tested over a period), its date or its auditor, and no trust portal or request path is published.

Two things point to a working security function: a published vulnerability disclosure policy with a PGP key and a defined scope (the main site, the API and the demo environment), and a public system status page.

AA on FDA and Regulatory StatusThe regulatory position is unambiguous and verifiable: a clearance or authorization identifiable in the public databases, with the version and indication it actually covers.
Regulatory Filing

Cleared, identifiable and marketed inside its indication. K233253 (eCARTv5 Clinical Deterioration Suite, decided 21 June 2024; 21 CFR 870.2210, adjunctive predictive cardiovascular indicator, Class II, product code QNL; predicate CLEWICU, K200717; reference device PeraServer and PeraTrend, K172959) clears the gradient boosted model itself, for risk stratification and early warning of death or ICU transfer in hospitalized ward patients 18 and older, from nurse validated EHR data, as an aid that does not replace clinical judgment. The company's pages call eCART FDA cleared AI for clinical deterioration, which matches. Clearance rested on retrospective (1,769,461 encounters) and prospective (205,946 encounters) validation in three health systems.

No predetermined change control plan is described, so how the model may change after purchase is not governed by a published, regulator reviewed plan. The company also lists a pediatric machine learning early warning outcome study among its eCART publications, while the clearance covers adults only, and it does not say whether a pediatric version is in use or on what basis.

AA on AI Governance and Bias DisclosureA bias or fairness evaluation with a stated method, subgroup performance, or an independent audit of model behavior. Subgroup performance means published results compared across the groups the product serves, clinical and physiological as well as demographic, so a buyer can see where it underperforms.
Regulatory Filing

Subgroup performance is published by race and by clinical condition. Table D of the 510(k) summary (K233253) reports AUROC, sensitivity, specificity, positive and negative predictive value at both default thresholds for five race groups in the retrospective validation, with patient counts: American Indian or Alaska Native (3,282 patients), Asian or Mideast Indian (17,657), Black or African American (116,642), Native Hawaiian or Other Pacific Islander (1,427) and White (735,514). Tables B and C report the same measures for congestive heart failure, COVID-19, chronic pulmonary disease and sepsis. The 2025 development paper (Critical Care Explorations) reports AUROC of at least 0.80 across demographic and clinical subgroups.

The company says all five race groups met its performance thresholds. At the moderate threshold, sensitivity ranges from 46.6 percent for American Indian or Alaska Native patients and 48.1 percent for Black patients to 56.5 percent for Native Hawaiian or Other Pacific Islander patients, against 52.3 percent for White patients, and AUROC from 0.814 to 0.862; the two smallest groups have wide intervals. The outcome is death or ICU transfer, and transfer is a clinical decision, so any difference in how readily particular patients are transferred is learned as signal, an exposure the company does not address.

BB on AI Liability and RecourseA published falsifiable commitment, or a real correction route the affected person can exercise against the vendor. A published error rate with its method and denominator grades here. A statutory right that runs to the covered entity rather than to the vendor does not reach this band on its own: every other route here asks something of the vendor, and being located in a particular jurisdiction is not conduct.
Regulatory Filing

The company has put its error rates on the record at the operating points it sells. The 510(k) summary (K233253, decided 21 June 2024), the manufacturer's own filing, reports at the default moderate threshold of 93: sensitivity 51.8 percent retrospectively (902,951 of 1,744,044 deterioration events) and 48.8 percent prospectively (139,043 of 284,678), specificity about 93 percent, and positive predictive value 9.0 and 8.9 percent, with alerts on about 7.5 percent of observations; at the high threshold of 97, sensitivity 38.6 and 33.7 percent and specificity about 97 percent. The retrospective cohort is 1,769,461 encounters (2009 to 2023) and the prospective one 205,946 encounters (2023 to 2024) in three health systems; the outcome is death or ICU transfer within 24 hours. The observed event rate at each score is also shown to the clinician as odds of deterioration in the next 24 hours.

Nothing stands behind the output beyond that. The company's terms say output may be inaccurate, that it has no liability for loss arising from output, and that clinicians are solely responsible for verifying it; no warranty, indemnity or remediation commitment is published.

Integration and Deployment
CC on EHR and Interoperability DepthIntegration is claimed through standards or a middleware layer with no system named and nothing to verify.
Vendor Published

Integration is described by what it does, and no record system is named. The company says eCART and its pathways embed in native EHR workflows, and that pathways let clinicians order directly, align order sets, pull in live labs and vitals, generate documentation and use calculators. The 510(k) says the health system must supply an EHR connection and data interfaces.

No EHR vendor, interface standard, marketplace listing or integration document is named on the company's pages, although the Yale New Haven comparison study shows eCART running beside the Epic Deterioration Index at seven hospitals.

CC on Deployment Model and Data ResidencyA single hosted option with location implied rather than committed.
Vendor Published

A single hosted option, with the location not committed. The 510(k) describes eCART as cloud based software that the health system connects to through its own EHR connection and data interfaces, and the company says its hosted platform needs no on site hardware and deploys in days to weeks.

No cloud provider, region or residency commitment is published; the privacy notice says information may be processed and stored anywhere in the world, and the terms for organizations mention partners outside the United States. The company reports more than 400 hospitals and 150,000 clinical users; named users on its news page include Yale New Haven Health's seven hospitals and John Muir Health.

Commercial
CC on Commercial TransparencyNo price is published and the posture is discoverable: a buyer can establish how the product is sold and what drives the cost before contacting the vendor. Most of the index sits here.
Vendor Published

No price is published: no rate card, unit of charge, band or implementation fee, and every route leads to a demo request. What is published is how the product is delivered (a hosted cloud engine with no on site hardware, deployed in days to weeks, with reporting at system, facility, unit and provider level) and that eCART and Clinical Pathways are separate products.

The company has also published a conference abstract measuring the return on investment of the product (Circulation, 2023) and markets reduced mortality, length of stay and direct variable costs, so the benefit side is quantified while the cost side is not.

BB on Setting and Specialty CoverageCoverage is named with validation behind part of it.
Regulatory Filing

The cleared scope is precise: hospitalized ward patients 18 and older, which excludes children and places the product on the general ward rather than in intensive care. Validation behind it is broad, including 21 hospitals in three health systems for the current model, a four hospital community and academic system for the outcome study, and Yale New Haven's seven hospitals, with subgroup results for sepsis, heart failure, chronic pulmonary disease and COVID-19; earlier versions were studied in surgical inpatients and long term acute care hospitals.

What is sold is less clearly bounded than what is cleared. The company lists a pediatric machine learning early warning outcome study (Pediatric Critical Care Medicine, 2025) among its eCART publications without saying whether a pediatric version is offered, and its home page says the model was trained and tested on 28 hospitals across six health systems, a wider base than the clearance describes.

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Ordered by how closely the graded profiles match across the fifteen axes, inside the same categories. See how each axis is graded in the methodology.

Comparisons

Compared With

Each comparison carries a written verdict, the buyer conditions that favor each vendor, and a graded side by side. Pairs that cross a category boundary are grouped separately, and their verdicts state where the boundary sits rather than manufacturing a head to head.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

Entry Price Pricing Basis BAA Tier Implementation Source
Not published
Not published Not published Not published Vendor Published

No pricing information of any kind is published: no rate card, no unit of pricing such as per bed, per monitored patient day or per hospital, no indicative band, and no implementation or integration fee. All routes lead to a demo request form.

The company has published a conference abstract measuring the product's return on investment (Circulation, 2023) and markets reductions in mortality, length of stay and direct variable costs, so the benefit side is quantified while the cost side is not.

Questions to raise: whether eCART and Clinical Pathways are separate licenses; whether pathway authoring, conversion of existing guidance and content maintenance are included or billed as services; whether facility, unit and provider level reporting is included; and whether pricing scales with beds, admissions or hospitals.