Medallion vs Verifiable (2026)
Both run AI agents inside a certified verification organization, and they state their oversight differently. Medallion names which tasks its agents do and what sends a case to a person, and backs turnaround and accuracy with contractual service levels. Verifiable's CredAgent reduces about 150 credentialing steps to three human review checkpoints with decision logs, then sells the result as error free. The products are close. The difference is what stands behind the output: a contract on one side, a slogan on the other.
- A published split between agent work and human work, so a buyer can see where a person takes over.
- Contractual service levels on turnaround and accuracy, with SOC 2 Type II named on its own pages.
- Breadth of service: credentialing, payer enrollment, rosters, delegated credentialing, privileging and licensing in one engagement.
- Three named human review checkpoints, each with a decision log and cited sources.
- A choice between licensing the software on Salesforce or an open API and buying the certified service.
- Dental plans are served alongside health plans and provider organizations.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Medallion and Verifiable are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Medallion | Verifiable |
|---|---|---|
| Primary category | Healthcare Administrative Automation | Healthcare Administrative Automation |
| Founded | 2020 | 2019 |
| Headquarters | San Francisco, California, United States | Austin, Texas, United States |
| Website | medallion.co | verifiable.com |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Medallion runs provider network operations for healthcare organizations: credentialing through its own NCQA certified credentials verification organization, payer enrollment, roster management, delegated credentialing, payer contract management, privileging, cross state licensing and ongoing monitoring, with a provider data management platform underneath and a credentialing alliance product sold to health plans to cut redundant recredentialing.
Source: AI Health Index, September 2026
Verifiable sells provider credentialing and network monitoring to health and dental plans and provider organizations. Its lead product is now CredAgent, a set of AI agents that pull CAQH data, read attestations, verify licenses and board certifications and compile the committee packet, reducing about 150 steps to three human review checkpoints with decision logs and cited sources.
Source: AI Health Index, September 2026
Questions buyers ask
How do Medallion and Verifiable work with the EHR?
For Medallion, the company integrates directly with primary sources for verification and ongoing monitoring, including the state medical boards' federation, the national practitioner data bank, federal exclusion and entity databases and the national provider registry, and it auto fills provider profiles from the registry, CAQH and uploaded documents.
With Verifiable, the product runs as a native Salesforce application, so credentialing and monitoring sit inside a customer's own Salesforce organization, and the company links its Salesforce marketplace listing. For everyone else it publishes open API documentation with provider, credentialing request, dataset scan, monitoring, alert and webhook endpoints; a credentialing request can be routed to the CVO team or self managed. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
How are Medallion and Verifiable priced and sold?
In Medallion's case, the page's reference to performance commitments connects to what the why page publishes: outcomes backed by contractual performance with defined service levels, guaranteed turnaround times and a 99.9 percent accuracy figure. Whether any fee is at risk when those levels are missed, or whether the commitment is a service level with credits, is not stated, and that decides what the guarantee is worth.
For Verifiable, the company frames the in house option around control, visibility across clinical and operations staff, and reduced compliance risk. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
How do Medallion and Verifiable handle patient data?
With Medallion, the scoping point first, because it is the company's own and it is accurate: what flows through a credentialing platform is provider and customer data.
In Verifiable's case, no retention window applies during the contract (how long verification files, supporting documents and the agent's workflow and citation logs are kept), and the training clause leaves open whether a customer's own data tunes a model used only for that customer. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
Which settings and specialties do Medallion and Verifiable cover?
For Medallion, the Andros acquisition, which the company says brings more than a million providers across nearly 400 organizations and health plans onto its platform, will extend the plan and health system side when those customers move.
With Verifiable, the company says it scales from 100 providers to millions. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 23, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the RCM & Prior Auth AI page.
Verifiable cites a 0 percent error rate and error free verifications, while its own data processing addendum says AI outputs may be incomplete or inaccurate. Medallion states an accuracy figure and puts a service level behind it.
Neither publishes a price; Medallion names what drives its price. Medallion acquired Andros in September 2026. Ask Verifiable what share of files its checkpoints send back, and ask Medallion for the service level terms and remedies in writing.