Medallion vs Verifiable (2026)
Two NCQA certified verification organisations, one broad and AI forward, one narrow and architecturally specific. Medallion is the fuller operation: its AI agents do the credentialing work, the only vendor here graded B on AI centrality, with the broadest lifecycle coverage, structural expert review at critical stages, and performance backed guarantees that shift delivery risk. Verifiable is narrower and defined by one choice, running credentialing natively inside the customer's own Salesforce instance, alongside CRM data and in infrastructure the customer already governs, which makes it a strong fit for Salesforce organisations and a poor one for everyone else. Both keep the credentialing decision with humans. If your organisation runs on Salesforce, Verifiable's native fit can outweigh the capability gap. Otherwise, if your failure mode is wanting the broadest accredited AI driven operation run for you, start with Medallion.
- The strongest AI and oversight posture in the group: AI agents do the credentialing work, graded B on AI centrality, the only vendor above C, with experts reviewing critical stages before work advances, graded A on autonomy, and the broadest lifecycle coverage, graded A on setting.
- A commercial term that shifts risk: performance backed guarantees on credentialing operations, with a reported 250,000 administrative hours saved across named customers, where Verifiable offers no comparable guarantee.
- An accredited managed service that performs credentialing across every provider type and all US states and territories, for buyers who want the operation run for them.
- A distinctive architecture for one specific buyer: credentialing runs natively inside the customer's own Salesforce instance, alongside existing CRM data and in infrastructure the customer already governs.
- Flexible delivery: an NCQA certified CVO offering software to run credentialing in house, certified verification services, or both, with a reported throughput upwards of 225 packets per specialist per month.
- For a Salesforce organisation, credentialing that lives where operations already do, rather than a separate managed service.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Medallion and Verifiable are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Medallion | Verifiable |
|---|---|---|
| Primary category | Healthcare Administrative Automation | Healthcare Administrative Automation |
| Founded | 2020 | 2019 |
| Headquarters | San Francisco, California, United States | Austin, Texas, United States |
| Website | medallion.co | verifiable.com |
Side by Side
Each record in one paragraph
Written to be quoted whole. Each paragraph states what the AI Health Index verified about the vendor, with the caveats attached. Generated from this pair’s live capability grades, so it moves when a grade moves.
The AI Health Index awards Medallion its top capability grade on Autonomy and Oversight Model and Setting and Specialty Coverage. Set against Verifiable, Medallion grades higher on several axes, including AI Centrality, Autonomy and Oversight Model and Clinical and Operational Evidence. Its thinnest published disclosure sits on AI Liability and Recourse. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, July 2026
The AI Health Index records no top capability grade for Verifiable on any axis it scores. Set against Medallion, Verifiable grades higher on AI Liability and Recourse. Grades reflect evidence the AI Health Index could verify at the last review, so a low grade records disclosure the vendor has not published rather than a capability it has been shown to lack.
Source: AI Health Index, July 2026
Questions buyers ask
Should we choose Medallion or Verifiable?
On the axes where the AI Health Index separates them, Medallion grades higher on several axes, including AI Centrality, Autonomy and Oversight Model and Clinical and Operational Evidence, and Verifiable grades higher on AI Liability and Recourse. Medallion leads on the greater share of scored axes, but the split means the decision turns on which constraint is binding rather than on an overall winner.
Where do Medallion and Verifiable differ most?
The widest separation the AI Health Index records between Medallion and Verifiable is on AI Centrality, where Medallion grades B and Verifiable grades C. That axis sits in the AI Capability group, so it should carry the most weight for a buyer whose binding constraint is how much of the work the model itself is trusted to do.
Where do Medallion and Verifiable grade the same?
The AI Health Index grades Medallion and Verifiable the same on several axes, including Model and Technology Transparency, Model Supply Chain Disclosure and AI Safety and PHI Stewardship. Neither holds an advantage the index can evidence on those axes, so they should not carry weight in a selection between these two.
What have Medallion and Verifiable not disclosed?
At the last review, at least one of Medallion and Verifiable published thin or absent detail on AI Liability and Recourse. The AI Health Index treats an absent disclosure as a gap in the public record rather than a failure of the product, so these are the axes to get in writing during diligence instead of inferring from the grade.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the RCM & Prior Auth AI page.
Both are NCQA certified CVOs, so the split is capability breadth against architectural fit. Medallion is the fuller and more AI forward operation, graded B on AI centrality, A on autonomy for structural review, and A on setting for the broadest lifecycle, and it carries performance backed guarantees.
Verifiable is narrower, centered on verification and monitoring, graded C on AI centrality, and its defining feature is the Salesforce native design, a strong fit for Salesforce organisations and a poor one for everyone else. That stack question tends to decide the matter before capability does. Evidence is vendor reported on both, C to B, Medallion's guarantees shifting some risk. Neither publishes pricing or model detail. If the organisation runs on Salesforce, Verifiable's fit advantage can outweigh Medallion's broader capability; if not, Medallion is the fuller operation.