Abstractive Health vs Credo Health (2026)
Both retrieve a patient's outside records through the national exchange networks, and they serve different buyers. Abstractive Health is a Carequality implementer that searches around a patient's current and prior addresses and summarizes what it finds, with every sentence linked to the source note, at a published price: a free tier and $99 per user a month. Credo Health, based in Denver, uses its Acquire agent to find where a patient has received care and pull records through the eHealth Exchange, Carequality, CommonWell, TEFCA and regional exchanges, for organizations in value based care. Choose Abstractive for sourced summaries a clinician can buy today; choose Credo for record assembly at the scale value based care needs.
- You want a published price, with a free tier to start.
- Every sentence of a summary should link to its source note.
- Individual clinicians should be able to use it.
- You are in value based care and need records assembled across your population.
- Regional exchanges should be searched as well as national ones.
- TEFCA should be among the networks queried.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. Abstractive Health and Credo Health are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
| Fact | Abstractive Health | Credo Health |
|---|---|---|
| Primary category | Clinical Summarization & Chart Review | Clinical Summarization & Chart Review |
| Founded | 2022 | Not recorded |
| Headquarters | New York, New York, United States | Denver, CO, US |
| Website | abstractivehealth.com | credohealth.com |
Side by Side
Select any grade to read the note behind it.
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
Abstractive Health retrieves a patient's records from the national exchange networks and summarizes them, with every sentence of the summary linked to the source note it came from. The company is a Carequality implementer; its search looks for records around a patient's current and prior addresses, and it normalizes CCDA, FHIR R4, PDF and scanned documents into one record, with the original files downloadable.
Source: AI Health Index, September 2026
Credo Health, based in Denver and led by founder and chief executive Carm Huntress, retrieves and assembles patient records for value based care. Its Acquire agent identifies where a patient has received care and pulls records through national exchange frameworks (the eHealth Exchange, Carequality, CommonWell and TEFCA) and regional exchanges, and where those networks return nothing, recovers records from source providers by telephone, secure portal and fax; its affiliates include Medical Records Exchange LLC, doing business as Chartfast.
Source: AI Health Index, September 2026
Questions buyers ask
How are Abstractive Health and Credo Health priced and sold?
For Abstractive Health, a free clinician account (unlimited question answering, five patient searches with summaries and five PDF uploads a month), Standalone at $99 per user per month for up to five users, and an Organization plan at custom pricing, required above five users, with API access and EHR integration.
An article republished on the company's own blog, from its 2022 launch, says Credo charges a flat fee for each successful placement of data and then a subscription fee for keeping those records current, focused on Medicare Advantage and other value based care providers. The master terms describe enterprise contracting through order forms, after a verification process that confirms the customer is a HIPAA regulated entity. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
How do Abstractive Health and Credo Health handle patient data?
In Abstractive Health's case, the terms say the company deletes customer information within 36 hours of termination, and the published business associate agreement requires return or destruction of PHI within 30 days of termination and permits use of data de-identified under the HIPAA safe harbor.
The master terms (last updated 29 August 2024) license customer data to Credo for improving and developing its services, including training its artificial intelligence and machine learning systems and creating de identified data sets, and make that license perpetual for any customer data Credo retains after termination. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
What evidence is published for Abstractive Health and Credo Health?
With Abstractive Health, the home page says "Clinically proven" and cites the company's JAMA Network Open study (Hartman 2024): a retrospective single-site cohort of 1,600 emergency records at NewYork-Presbyterian and Weill Cornell, 1,500 used for training and 100 for testing, with a research model (RoBERTa and Llama-2 7B, fine-tuned on premise).
In Credo Health's case, the home page shows ChenMed, Clover Health, Imperial Health, P3, Longevity, Bluezones, CommonGround and other value based care organizations as customers, and reports a 50 percent or greater reduction in chart preparation time, lower chart acquisition costs and gains through improved risk and quality scores. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
How much do Abstractive Health and Credo Health leave to the clinician?
For Abstractive Health, the free tier lets an individual clinician use summaries and alerts with no institutional review.
With Credo Health, a clinician can see where each fact came from and, on that description, where the holes are. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified September 30, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Clinical Summarization & Chart Review page.
Both records were reviewed on this site in September 2026. Credo publishes no price.
Ask both what share of a patient's outside records they typically find.