Spring Health
Global mental health platform for employers and health plans. The AI core is Precision Mental Healthcare: machine learning models analyze large data sets to match members to the right care modality and provider, with Compass, the company's mental health specific EHR, capturing every provider patient interaction and feeding measurement based care insights back to providers. Serves 800+ companies. Recovery outcomes were reported in a peer reviewed JAMA Network Open study (average time to remission 5.9 weeks, roughly 70 percent of participants reliably improved). The company published VERA-MH, a responsible AI framework for mental health. Buyer is the employer or health plan rather than the provider organization; indexed here on the standalone index where behavioral health is in scope.
Capability Axes
Precision Mental Healthcare is the core: machine learning matches members to modality and provider, and Compass turns every interaction into recommended provider actions. AI is the mechanism of the platform, not an add on.
Advisory to licensed clinicians by design: models surface matches and real time provider feedback and cues, and a human clinician delivers care. Oversight is inherent to the model but not formalized in a published governance document beyond VERA-MH.
Strongest evidence in the index so far: a peer reviewed JAMA Network Open study reporting an average time to remission of 5.9 weeks and roughly 70 percent of participants reliably improving, plus 30+ publications cited. Graded on the existence and venue of peer reviewed evidence; this index does not re verify the underlying study.
HIPAA compliance is stated on the member FAQ. BAA availability and execution terms are not published; expected given employer and health plan contracts but not evidenced on the site.
The company published VERA-MH (Validated, Ethical, Responsible AI for Mental Health), a named responsible AI framework, which is rare in this field and the emptiest axis across the index. Held back from A because independent audit results against the framework were not retrieved.
No public pricing. Contact the vendor. Enterprise benefit contracts with employers and health plans; member cost varies by plan. No published rate card.
Clearly bounded: behavioral and mental health across therapy, coaching, medication management, and self guided care, delivered to employer and health plan populations. Explicit scope.
Pricing
Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.
| Entry Price | Pricing Basis | BAA Tier | Implementation | Source |
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Contact the vendor
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Enterprise benefit contracts with employers and health plans | — | — | Vendor Published |
Enterprise mental health benefit contracts with employers and health plans; the vendor markets a guaranteed ROI (near $3 saved per $1 invested is cited in vendor materials). Member out of pocket cost varies by plan. No published rate card.