Ambient Scribes
C

Chartnote

Chartnote is a physician founded documentation tool that arrived at ambient AI from the opposite direction to most of this category. It began as a smart template and dot phrase system, offering thousands of reusable medical snippets so clinicians could assemble notes faster, and added an AI scribe, medical dictation and Copilot tools on top of that foundation. The template library remains its distinguishing asset. It is deliberately EHR agnostic in the simplest sense, transferring finished notes into any web based EMR rather than integrating with one, and it supports SOAP, DAP and custom formats across family medicine, emergency, internal medicine and urgent care. Its pricing is unusual and worth noting: tiers are set by VOLUME of AI notes per month rather than per seat, starting with a genuinely usable free tier of 15 notes, which prices the product to how much a clinician actually documents rather than to the fact of employing them.

Last VerifiedJuly 23, 2026
Compare Chartnote with other vendors
Founded
Headquarters
Website
chartnote.com/
Categories
ambient-scribes
Assessment

Capability Axes

AI Capability
AI Centrality
B
Vendor Published

The ambient scribe is real model work, but it sits on top of a product that predates it and would survive without it. Chartnote's original and still distinguishing asset is a library of thousands of medical snippets and dot phrases plus a custom template system, which is curated content rather than intelligence. Same shape as Conveyor AI by Mobius MD in this category: remove the AI and a useful documentation tool remains, which is not true of the pure plays. Graded on the moat is not the model reasoning applied elsewhere in this index.

Autonomy and Oversight Model
B
Vendor Published

Conventional draft and review with the same structural gate as other transfer based products here: the note is generated in Chartnote and the clinician moves it into the record, so nothing files itself and a human is necessarily in the loop at the point of entry. Held at B because no acceptance rate, edit burden figure or confidence threshold is published.

Model and Technology Transparency
C
Vendor Published

No accuracy figure, model card, named models or evaluation methodology located. Capability is described functionally, generating SOAP notes from patient conversations with high accuracy medical speech to text, without any measurement attached to either claim.

Clinical and Operational Evidence
C
Vendor Published

App store reviews and short clinician quotes only. No study, controlled evaluation, accuracy benchmark, third party rating or named health system deployment located. Note also that much of the comparative material circulating about this vendor is published by competitors selling against it, and by Chartnote's own blog comparing itself to others, so treat the surrounding commentary with the caution this index applies to self interested sources.

AI Safety and PHI Stewardship
Not rated

Not assessed. No statement on audio or transcript retention, de identification, encryption or training use was located for this product in this pass. That is a meaningful gap for a self serve tool that can be adopted by an individual clinician without any institutional review, and it is the first thing to establish.

Regulatory and Compliance
HIPAA and BAA Posture
Not rated

Not assessed. No clear HIPAA statement or business associate agreement posture was located for Chartnote specifically in this pass. Several third party comparison pages discuss compliance in this category generally, but this index does not attribute a claim to a vendor on that basis.

Security Certifications and Trust Center
Not rated

Not assessed. No named or dated attestation and no trust centre located in this pass.

FDA and Regulatory Status
Not rated

Not a regulated medical device and none claimed or required for ambient documentation.

AI Governance and Bias Disclosure
Not rated

Nothing located. No fairness statement, subgroup analysis or accent and dialect disclosure, and no language coverage claimed. As with other small vendors here the absence is consistent with the product's stated scope rather than contradicting a marketing claim.

Integration and Deployment
EHR and Interoperability Depth
C
Vendor Published

Transfer based rather than integrated: finished notes move into any web based EMR, which makes the product usable anywhere and connected to nothing. There is no structured field population, no chart context flowing in and no write back, so the clinician carries the note across the gap. For a solo or small practice that means zero implementation, and for anyone wanting the note to arrive as discrete data it means this is not the right tool. The phrasing is at least honest about what it does.

Deployment Model and Data Residency
Not rated

Not assessed. Cloud delivered with web and iOS access, but no hosting region, residency detail or sub processor information was located.

Commercial
Commercial Transparency
B
Third Party Estimated

The pricing STRUCTURE is public and unusually sensible, tiered by monthly AI note volume rather than per seat: a free Basic tier with 15 AI scribe notes a month plus templates and snippets, a Pro tier capped around 100 notes with unlimited Copilot tools, and an unlimited Max tier, with subscriptions purchasable directly through the app store. Volume based tiering means a part time or low volume clinician pays proportionately, which almost nothing else in this category offers. Held at B rather than A because only the top tier figure, around 100 US dollars a month, was located and it came from a third party comparison rather than the vendor, so the full ladder could not be confirmed. Publishing all four tier prices on the site would move this to A.

Setting and Specialty Coverage
C
Vendor Published

Ambulatory and urgent care focused, with family medicine, emergency medicine, internal medicine and urgent care named, and support for SOAP, DAP and custom note structures. The snippet and template library is the practical mechanism for specialty fit, meaning coverage depends on what a clinician builds rather than on models tuned per specialty. No specialty count, no language coverage and no inpatient capability documented.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

Entry Price Pricing Basis BAA Tier Implementation Source
Free tier with 15 AI notes per month. Unlimited tier reported around $100 per month.
$0 baseline
Tiered by monthly AI note VOLUME rather than per seat: free Basic at 15 notes, Pro capped around 100 notes with unlimited Copilot tools, Max unlimited. Purchasable through the app store. Not retrieved. Establish before adopting, since the product can be bought self serve without institutional review. None. Self serve signup with no integration to build, since notes are transferred into the EMR rather than written to it. Third Party Estimated

The structure is the interesting part rather than the number. Tiers are set by how many AI notes a clinician generates per month, from a free 15 through a capped middle tier to unlimited, which is one of only two pricing models in this category that scales with actual use rather than headcount, the other being Lyrebird's hours worked bands. For part time clinicians, locums and anyone documenting a low volume of encounters, that is materially fairer than a flat seat licence. The free tier is genuinely usable rather than a demo. Only the top tier price was located and it came from a third party, so confirm the middle tiers directly.

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Index Status
Last index update
July 23, 2026
The AI Health Index is an editorial reference, not a regulatory body. Vendor data is verified against published sources and public regulatory filings. Figures labeled “Estimated” have not been confirmed by the vendor. See the Methodology page for evaluation standards and limitations.
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