Aidin pricing

No figure is published above the free tier, and the plan structure is set out in detail.

Pricing terms

How Aidin pricing works

Pricing model: Two sided subscription, published by tier structure rather than by rate. Post acute providers: a free tier for receiving referrals plus three named paid tiers (Verified, Community, Enterprise) gated on team workflow, outbound referrals and fax, record system integration, single sign on and the API; outbound fax overage published at $0.11 per page. Hospitals: case management and referral platform with no stated unit of charge. The terms state that fees do not vary with the volume or value of referrals, and allow annual increases on sixty days' notice.
Implementation: Not published. No implementation, onboarding or integration fee appears and no deployment timeline is given. The shape of the work is partly visible: record system integration and single sign on sit in the Enterprise tier rather than the base, a virtual print driver is installed at customer sites, and hospital deployments in customer material involve case management workflow change across multiple facilities. Whether integration, configuration or training is charged is unstated, as is whether the free provider tier carries any onboarding cost.
Business associate agreement: Every user. The terms of service require each user to accept Aidin's standard business associate agreement, which is published in full on the site and controls over any inconsistent term. It binds subcontractors that handle protected health information to the Security Rule and substantially similar terms, forbids access or transmission outside the United States, requires breach reporting within five days, and forbids de identifying protected health information or using de identified data derived from it without the customer's written consent. The free tier is covered on the same footing as an enterprise customer.

On the post acute side there are four levels. Free Access needs only a fax number or an email address, requires no registration, and receives referrals from any Aidin partner. Verified adds identity verification through Jumio, up to fifteen team users, patient review visibility and weekly intake reports. Community adds outbound referrals, three printer licenses, a digital fax dashboard and 400 outbound fax pages a month, with further pages at $0.11 each, the only unit price published anywhere. Enterprise adds bidirectional record system integration with Epic, Cerner and MEDITECH, single sign on, IMPACT Act compliance tooling, a command center and the API.

The hospital side is entirely unpriced. No unit of charge is stated, so whether it follows the case manager, the bed, the referral, the facility or the system is unknown, and no implementation fee, minimum or contract term appears. The terms do establish two things a buyer can rely on: fees do not vary with the volume or value of referrals, which the company ties to Anti-Kickback Statute safe harbors, and fees may rise annually on sixty days' written notice.

One point the tier structure raises and the site does not answer: whether plan level, badges or profile completeness affect a provider's ordering or prominence in the list shown to patients. The terms say core referral matching does not vary by plan; presentation is not addressed.

Compared on price

Aidin pricing against its alternatives

Published prices for Aidin and the products closest to it. Each figure is as the vendor publishes it, in its own currency and billing unit.

All Aidin alternatives →

A
AidinFree Access tier for post acute providers, no registration required. Paid Verified, Community and Enterprise tiers with contents described and no figures published. Outbound faxes beyond 400 a month at $0.11 per page. Hospital side pricing not published
L
LeanTaaSNo published price
K
Kyruus HealthNo pricing published. Quote by module and buyer type
S
symplrNo pricing published. Sold through a demo request.
M
MedsenderNo pricing published. Quote by demo
3
314e DexitNo published price
C
Claim HealthNo published price
H
Hello PatientNo published price
T
TransformativeMedNo pricing published. Sold through a demo request.

Questions

Aidin pricing, answered

How much does Aidin cost?

No figure is published above the free tier, and the plan structure is set out in detail. On the post acute side there are four levels. Free Access needs only a fax number or an email address, requires no registration, and receives referrals from any Aidin partner.

Does Aidin charge an implementation fee?

Not published. No implementation, onboarding or integration fee appears and no deployment timeline is given. The shape of the work is partly visible: record system integration and single sign on sit in the Enterprise tier rather than the base, a virtual print driver is installed at customer sites, and hospital deployments in customer material involve case management workflow change across multiple facilities. Whether integration, configuration or training is charged is unstated, as is whether the free provider tier carries any onboarding cost.

Does Aidin offer a business associate agreement?

Every user. The terms of service require each user to accept Aidin's standard business associate agreement, which is published in full on the site and controls over any inconsistent term. It binds subcontractors that handle protected health information to the Security Rule and substantially similar terms, forbids access or transmission outside the United States, requires breach reporting within five days, and forbids de identifying protected health information or using de identified data derived from it without the customer's written consent. The free tier is covered on the same footing as an enterprise customer.