S10.AI vs Sully.ai (2026)
Two agent suites built around a scribe, competing to be the only AI vendor a practice needs. S10 publishes a flat per provider rate and builds its positioning on it, reaches record systems by a route that does not require each vendor's cooperation, names an external audit standard, and covers documentation, front office calls and note auditing. Sully sells role based agents across reception, scribing, coding, intake, triage and interpretation, publishes genuine technical work including material that does not flatter its own category, and prices a bundle modestly. They are close enough that the pilot decides. What neither publishes is any confidence threshold, escalation path or accuracy figure for agents that draft codes, answer phones and talk to patients, so measure how often staff have to correct them rather than how many agents there are.
- It publishes a flat per provider rate prominently and builds its positioning on it, so the cost is knowable and comparable before any conversation.
- Reach into record systems is achieved by a route that does not depend on each vendor granting access, and it names an external audit standard alongside compliance claims across three regimes.
- The suite covers the scribe, a front office agent and a note auditing module, so documentation, phones and quality checks come from one vendor.
- The role based framing covers the whole encounter, reception through scribing, coding, intake, triage and interpretation, integrated with the major record systems.
- It publishes real technical work rather than adjectives, including a benchmark result that is unflattering to its own category.
- A public trust center lists its security, privacy and AI governance documentation in one place, so procurement knows exactly what to request.
This comparison is published by AI Health Index, an independent research platform that compares healthcare AI vendors objectively. S10.AI and Sully.ai are each graded against the same capability taxonomy, from each vendor's own public materials and the regulatory record, under the AI Health Index verification standard. No vendor pays for placement, and no vendor has reviewed this page. How this evidence is graded
Plain facts
Side by Side
Select any grade to read the note behind it.
Product updates
The latest logged changes from each vendor, newest first, each linked to its source.
Sully.ai
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Safety / governance
Sully published how it evaluates its AI clinical notes.
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Product / capability
Sully.ai released an AI scribe specifically designed for nursing shifts, expanding its capabilities beyond standard physician visit documentation.
Source
Each vendor in one paragraph
Written to be quoted whole. Each paragraph opens the AI Health Index profile of the vendor: what the product is, who buys it and what it does.
S10.AI sells a multi-product clinical automation suite around CRUSH, its ambient scribe, alongside BRAVO, a front-office agent handling phone triage, scheduling, refills and insurance verification, and SHINE, which audits notes for quality, compliance and medico-legal risk while flagging missed HCC and CDI revenue.
Source: AI Health Index, August 2026
Sully.ai sells what it calls AI Medical Employees, a set of role based agents covering reception, scribing, coding, nursing intake and triage, interpretation and clinical consultation, integrated with Epic, Oracle Cerner and athenahealth. Ambient documentation is one agent among several rather than the whole product, and the scribe extends past notes into diagnosis identification and care plan suggestion.
Source: AI Health Index, August 2026
Questions buyers ask
How do S10.AI and Sully.ai work with the EHR?
For S10.AI, the vendor's own published account puts documented interfaces first where they exist, described as FHIR R4, HL7 version 2 and SMART on FHIR, with automation used where an interface does not exist, and an explicit statement that it does not rely on screen operation.
With Sully.ai, the vendor's integrations page lists Epic, Cerner, Allscripts, athenahealth and NextGen among its record systems, and describes secure bidirectional flow of health information with encryption, audit trails and role based access. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
How are S10.AI and Sully.ai priced and sold?
In S10.AI's case, the vendor markets five products on one platform: the scribe, a phone and chat agent, custom agents, a compliance auditing module and a telehealth studio. Which of those the flat rate includes, and which are priced separately, is not stated alongside the figure.
For Sully.ai, the vendor states that pricing is customized to clinic size, the number of agents, call or usage volume and the workflows being automated, and that exact pricing is discussed after a demo or pilot conversation. From the AI Health Index, drawn from each vendor's own published materials and the regulatory record, verified August 4, 2026. No vendor pays for placement.
Related comparisons
Other published head to head assessments involving these vendors or their closest peers. The full set for this category is on the Ambient Scribes page.
An earlier version of this comparison said Sully offers tiered pricing at a modest per provider rate. Sully's pricing is customized and published by no tier, so the line rested on third party material and is removed. Corrected 15 September 2026.
Both platforms take autonomous action well beyond producing a note, including codes delivered into the record, phone handling and patient facing responses, and neither publishes a confidence threshold, an escalation behavior or an accuracy figure for any of it. That is the defining gap in this part of the category: the surface expanded much faster than the disclosure. Neither publishes a subgroup or accent performance analysis, and a front office agent that understands some callers less well fails them silently. Pilot both on how often a clinician or a staff member corrects what the agents produced.