What Changed at Laguna Health

Every material change AI Health Index has tracked at Laguna Health: new modules, model and architecture updates, clinical evidence, regulatory status, security certifications, and integration depth. Each entry states what changed, cites its source, and carries our read on what it means for a buyer. The graded assessment of this vendor across all fifteen capability axes sits on its index profile.

Funding rounds, valuations, and awards are not product changes and are not logged here. Acquisitions appear only where there is direct product impact.

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Impact

Type

1 entry

Showing changes for Laguna Health only.Show the full log

October 2026

L

Laguna Health

Oct 21, 2026

MediumVerified

Product / capability

Laguna Companion now shows each member's top five open HEDIS care gaps in Call Prep and keeps them in view during the live call, read only from the plan's care gap system. Laguna reports that at one national health plan, comparing 2,749 calls before with 800 after, care gap conversations rose by 102 per 1,000 calls from a base of 16.4 percent of calls, a lift of more than 60 percent.

Our read

Care managers raise gaps more often when they can see them on the call, which is what moves quality scores. The study counts conversations, not closed gaps, and comes from a single plan.

Related axis: Clinical and Operational EvidenceVendor announcementView source

What has changed at Laguna Health recently?

The most recent change AI Health Index logged at Laguna Health is dated Oct 21, 2026. Laguna Companion now shows each member's top five open HEDIS care gaps in Call Prep and keeps them in view during the live call, read only from the plan's care gap system.