Hello Patient acquired Converse Health, adding AI agents that handle the document and chart work around a visit. The combined platform reads incoming faxes, matches or creates the patient record, files documents in the EHR and then follows up with the patient by call or text. Hello Patient integrates with ModMed, athenahealth and eClinicalWorks.
Our readMost practice automation stops at the phone, while the paperwork behind a referral still lands on staff. Buyers should ask how the agent handles a fax it cannot match to a patient, because a misfiled clinical document is a patient safety problem, not just an admin one.